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(Gadgets Town) 2017 New All-Time Heart Rate Sensor Fitness Sleep Monitor Pedometer Smartwatch

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      Usable within 14 days from payment date

      Cancellation : Within 1days from payment date

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Customer who recommended this item
426 (Based on 523 reviews)
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy (2) Seller 2017-08-18
Return & Exchange Policy (1) Seller 2017-08-18
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description (Gadgets Town) 2017 New All-Time Heart Rate Sensor Fitness Sleep Monitor Pedometer Smartwatch

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (192)

Customer Photo Review board
Oct 13, 2017
joe*******
Oct 12, 2017
qua*******

Highly Recommend Good Buy

Pretty good functions, nice strap color, fast delivery.

Model:S-BM4011 | Color:(S-BM4011)Orange(+S$12)

Oct 10, 2017
lyn*******

Recommend Easy to set up

Fast delivery and set up was easy. Charging is via power bank.

Model:S-BM4011 | Color:(S-BM4011)Black(+S$12)

Oct 10, 2017
sih*******

Highly Recommend smart band

received correct items fast delivery all good

Model:S-BM4011 | Color:(S-BM4011)Purple(+S$12)

Oct 06, 2017
dea*******

Customer Review (523)

Customer Review board
Rating Feedback Date Written by
netural Oct 19, 2017 gla*******
Highly Recommend Oct 13, 2017 xin*******
Highly Recommend Oct 13, 2017 joe*******
Highly Recommend Oct 12, 2017 qua*******
Highly Recommend Oct 11, 2017 nag*******
Highly Recommend Oct 10, 2017 lyn*******
Recommend Oct 10, 2017 sih*******
Recommend Oct 07, 2017 len*******
Highly Recommend Oct 06, 2017 dea*******
Highly Recommend Oct 05, 2017 nag*******

Item Q&A(144)

Status
Question & Answer
Date
Member
Notice
Seller

3. Any change of mind from buyer's end
Would like to change to other available products or does not want the item anymore.
Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
Provide picture of the item to seller end.
Shipping fee will be incurred from buyer's end.

4. How to submit return or exchange from the buyer's end?
Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

Submission of claims
Any return or exchange of items will be applicable within 7 days upon receiving of the item

1. Any shortage of item or wrong item received
Provide picture of the item contents within the parcel package.
Provide picture of the parcel package with the delivery information.
Shipping fee will be incurred from seller end.

2. Defective item issue
Provide picture of the defective area of the received item.
Provide video of the non-functioning of the product. (For electronic products)
Shipping fee will be incurred from seller end.

Answered
2017-10-17
job*******
User

Hi Seller,

I recently bought the S-BM4012 from your shop. But after charging and seeing the battery icon showing full, I tried using it. But the watch dosent display the screen when I lift my wrist up to view the time. I have to tap it for the screen to light up to show the time. The pedometer also don't work. I've tried turning on the GPS and walk around with it worn on my wrist but it still shows zero. The only thing that I've tried so far is the heart rate monitor. Am I not doing anything correctly? How can I get a refund of this product?

User

Hi,

we would suggest you do a reset to the watch and try again, if it still doesn't work, we would gladly exchange a new one for you. :)

Thanks & Regards
Gadgets Town

User

Reset as in off the phone & sync with app again? I've tried that at least 2-3 times and still dont' work.

How do I go about doing a 1for1 exchange?

User

hi,

long press on your watch and scroll down till you see an icon a circle with an arrow in clock wise direction. Click on it and it will reset your watch.

Thanks & Regards
Gadgets Town

User

Hi, I have done that, but it still does not work. How do I do a 1 for 1 exchange or a total refund?

User

Hi,

for exchange, you may bring the watch to us at 6 Loyang Lane or alternatively you may mail it back to us. But only upon receiving the watch, then we will proceed to send out a new piece to you. :)

Thanks & Regards
Gadgets Town

User

Noted. If I mail it back, who should I attention to?

Is it possible to refund?

User

Hi,

our mailing address is 6 Loyang Lane #01-02 (Airfast) Singapore 508920. Attn : Gadgets Town, sorry refunds is not possible. :)

Thanks & Regards,
Gadgets Town

User

Ok noted. Will notify you when I have mailed it out.

Hi, please note that I have send out the product via registered singpost to your address. You should receive it early next week. Would appreciate for an exchange to a workable product. thanks.

User

Hi,

Sure, will test to make sure all functions are working before sending out.

Thanks & Regards
Gadgets Town

Answered
2017-10-08
cha*******
User

S-BM4012
Kindly let me know which apps for ISO as I change phone need to restore the apps
Much thanks

User

Hi,

The application used for S-BM4012 is Smart Wristband. :)

Thanks & Regards
Gadgets Town

Answered
2017-10-01
ywk*******
User

Hi Sir, I would like to buy in bulk quantity for company event. I’m looking at S-BM 4011 model, black 5pcs, blue 10pcs, orange 10pcs, purple 10pcs, green 10pcs. Total quantity 45pcs for 4 different colours. May I know any other way I can purchase in bulk? And special price for this?

User

Hi,

Yes, for bulk purchase we can further discuss on the price. :) but can I contact you on Monday as my office is closed on weekends. Sorry for the inconvenience caused. :) alternatively you may contact me at 91878887.

Thanks & Regards
Gadgets Town

Answered
2017-09-30
qim*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-26
lis*******
User

I have ttaken your advice to charge the wristband with the help of the youtube video. It is still not working. I would like a refund. Please advise how ai can return the item. Thanks!

User

Hi,

you may mail back the watch to us at 6 Loyang Lane #01-02 Singapore 508920, alternatively if you're nearby you can bring us the watch at the same address. After doing so, you may request for refund. For our side, we will only approve the refund request upon receiving the product. :)

Thanks & Regards
Gadgets Town

Answered
2017-09-26
lis*******
User

I charged according to instructions given on youtube video but I think the wristband is faulty. I would like a refund. Thanks for your help.

User

Hi,

we will need you to mail back the watch to us, only upon receiving the watch then your refund will be approved.

Thanks & Regards
Gadgets Town

Answered
2017-09-26
lis*******
User

I received the item last Saturday. Have been trying to charge the wristband but after charging for more than 3 hours it still shows only quarter charged. Can I ask for a refund please?

Thanks

User

Hi,

Sorry for our late reply, please follow according to the video in the following link :

https://www.youtube.com/watch?v=PcI-a0RhQMQ

Thanks & Regards
Gadgets Town

Answered
2017-09-18
lim*******
User

May I know when is the restock for black S-bm4012 ?

User

Hi,

sorry for our late reply, S-BM4012 Black has been made available. please hurry as our stocks are really low. :)

Thanks & Regards
Gadgets Town

User

Thanks ! Just ordered. May I know when will it arrive ? I opt for delivery.

Btw, what's the diff between 11 & 12 ?

User

Hi,

the difference between 11 & 12 is mainly the design. :)

Thanks & Regards
Gadgets Town

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