|Manufacturer/Place of origin||CHINA||Condition||New Product|
|Shipping From||From Overseas (South Korea)|
|Payment Method||VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account|
|After sales service||Please contact seller or manufacturer service center.|
|Return/Exchange||Need to return item to seller's address by using post office or other shipping service.|
|No.||Question & Answer||Member||Date||Status|
|FAQ||What are the risks with the use of normal Qxpress mail shipping?||Seller|
No tracking available. There is very little that we can do once item is dispatched via Qexpress normal mail since we have completely no visibility. 2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress. 3. We can only refund/resend when item is returned to us due to non-delivery. This may also take more than 3 weeks because Qxpress normal mail do not prioritize the delivery of returned mails.
|FAQ||Item not Received? Checking your Order status? Having Problem with receiving your Order from Qxpress Delivery??||Seller|
Don't Worry, Use Qxpress Tracking System http://www.qxpress.asia/gmkt.inc/ Qxpress office Tel is 6434 8400 or 6434 8420. You can also email them at firstname.lastname@example.org to check the delivery status.
|FAQ||Can I put what I want in the memo?||Seller|
We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.
|FAQ||Think Twice Before Selecting Normal Mail||Seller|
Normal mails are untrackable,tends to get lost, if the item is lost, Singpost will not be responsible and there is no way to recover the parcel. It also take at least 3 days to deliver. On the other hand, courier is safe and trackable. We won't be responsible for lost normal mail parcels/products if by unregistered mail.
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