secretkey1
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Secret Key【Secret Key HQ Direct Operation】10P/Secretkey Facial Mask Pack/Snail/Peptide/Galactomyce

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Customer who recommended this item
1184 (Based on 1260 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Secretkey / KOREA Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description laneige/innisfree/collagen/cream/Perfume/sulwhasoo/Shampoo
BOOKMARK 1 2 3 4 5 6 7

Photo Review (493)

Customer Photo Review board

Highly Recommend Received in good condition

Received in good condition. 2 bottles of essence were not received in this shipment. But items were shipped out after feedback to seller. All items received.

Select:★20pcs Sale★Honey Banana Mask Pack(+S$7.11) | More cheap:08. SYN-Ake lift mask pack 5pcs(+S$4)

Apr 18, 2017 3
cyc*******

Highly Recommend Cheap, Effective Quick Fix

Purchased these masks for a lazy, quick fix to make my face look less tired.

Select:08. SYN-Ake lift mask pack 10pcs(+S$1.11) | More cheap:07. Snail intensive mask pack 5pcs(+S$4)

Apr 05, 2017 2
lou*******

Highly Recommend Fast and looks good

Very fast delivery and looks good. Expiration date on 2019

Select:06. Mayu deep nutrition mask pack 10pcs(+S$1.11) | More cheap:None

Apr 02, 2017 1
cho*******

Highly Recommend All masks received

Buy for my husband, he likes it but we purchased 30pcs there isn't any free gift.

Select:08. SYN-Ake lift mask pack 10pcs(+S$1.11) | More cheap:08. SYN-Ake lift mask pack 5pcs(+S$4)

Mar 18, 2017 2
kar*******
Mar 08, 2017 3
lau*******

Customer Review (1,260)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 08, 2017 bcy*******
Recommend Jun 25, 2017 jmi*******
Highly Recommend Jun 19, 2017 cel*******
Highly Recommend Jun 11, 2017 jmi*******
Highly Recommend May 06, 2017 lim*******
Highly Recommend May 01, 2017 cs_*******
Highly Recommend Apr 27, 2017 ste*******
Highly Recommend Apr 20, 2017 Che*******
Highly Recommend Apr 18, 2017 cyc*******
Highly Recommend Apr 17, 2017 dor*******

Seller Information

secretkey1

  • Available during:월~금: 오전 9시~오후 6시 토,일,공휴일: 휴무
Item Q&A(69)
No. Question & Answer Member Date Status
28080511 Inquiry for the item from Wcy**** Wcy******* 2017-08-17 Answered
Hi,
Do the masks contain paraben?
 
[Re] Inquiry for the item from Wcy****
Dear, Customer

Hello, We are Secret Key (Hq office) based in Korea,south.

Parabens are not included.

Thank you :)

Secretkey.
26410911 Inquiry for the item from lim**** lim******* 2017-04-08 Answered
Hi I ordered 75 pieces of masks but what i got is a small packet of hand cream. Where is my 75 masks ? Please refund or resend. Thanks.
 
[Re] Inquiry for the item from lim****
Thanks for your message, and I can check your parcel was delivered through KRSG4256610/ Qxpress so we are going to ask about that to shipping company.
They will reply to us by an e-mail.
Could you wait for their answer?

Have a nice day,
Secret key
 
[Re] Inquiry for the item from lim****
Hi, q-express spoke to me. I told them about the hand cream that was delivered wrongly instead of my 75 masks that I did not get. They said you will get back to me on this issue. Please kindly refund or resend my 75masks.
 
[Re] Inquiry for the item from lim****
No, the hand cream is for our gift that was sent out in 03th, Mar (KRSG4266703/ Qxpress)sepeate with your orders about mask pack !

I think your parcel was missed out in Destination Country.
So, we are going to ask about that to shipping company again, could you give a second?

Have a nice day,
Secret key
 
[Re] Inquiry for the item from lim****
Issue is resolved. Thanks. Will continue to purchase from you.
 
[Re] Inquiry for the item from lim****
Thanks for your reply :)
Have a great day ~
Secret key
26211148 Inquiry for the item from eq6**** eq6******* 2017-03-22 Answered
Hi, do u sell syn-ake wrinkle mask? I brought starting treatment essense and you send me as a sample but i cannot find in your listing. Please see below picture for product.
 
[Re] Inquiry for the item from eq6****
Thanks for your message, and SYN-Ake wrinkle mask pack was renewaled to SYN-Ake lift mask pack.

Please refer that.

Have a nice day!
Secret key
25725321 [About Item] Related Inquiries jjj******* 2017-02-10 Answered
Hi seller i got a winning bid in auction of 2 qty which means 20 pcs of mask. Can i change to 10pcs snail mask and 10 pcs honey banana mask? Many thanks!
 
[Re] [About Item] Related Inquiries
Thanks your message, and so sorry your inconvenience your parcel are being prepared for starting shipping now, so it is hard to hange them.
Please refer that.
Thank you and have a nice day.
Secret key
 
[Re] [About Item] Related Inquiries
Its still shipping requested and so seller please help to change my order
 
[Re] [About Item] Related Inquiries
So sorry your inconvenience, we have sent out your parcel already and it is hard to change them.
Please refer that.
Thank you.
Secret key
25072180 [About Item] Related Inquiries gre******* 2016-12-18 Answered
Hello. I have a winning bid from the auction. Can I change the mask to synake x2, snail intensive x1 and mayu x1 if I write it in the memo to seller.
 
[Re] [About Item] Related Inquiries
Thanks for your message,
Could i have your order number? We will check and help you.
 
[Re] [About Item] Related Inquiries
my order number is 199180683
can you please change it to
Snail intensive mask pack x1
Mayu Healing Facial Mask Pack x1
Syn-Ake skin mask pack x2
 
[Re] [About Item] Related Inquiries
So sorry your inconvenience, I can check the order(no.199180683) but it is for 60 pcs of the SYN-Ake lift make pack.. So, do you want 15p Snail intensive mask pack
15p Mayu Healing Facial Mask Pack
30p SYN-Ake lift make pack
Right?
we will do that for you.
Thank you and have a nice day!
Secret key
 
[Re] [About Item] Related Inquiries
Yes yes, that's right. Thanks for your understanding.
 
[Re] [About Item] Related Inquiries
Thank you and have a good day :)
Secret key
24962792 [About Item] Related Inquiries ysi******* 2016-12-10 Answered
Hi, what is the expiry date if the syn ake mask pack? Thanks.
 
[Re] [About Item] Related Inquiries
2016-10-28

It is a latest restocked date of SYN-Ake lift mask pack, and there is difference a day or two from manufactured date.
A use-by date is 2years from MFG.
Please refer that.
Thank you.
24270523 Effects Wen******* 2016-10-18 Answered
1. Which face mask is more effective for sensitive skin, whitening and moisture? Synake / Snail/ Multi cell/ Starting Essential mask?

2. My aunt also wants whitening, moisture, anti-wrinkles mask. Which face mask is more effective for her? Synake / Snail/ Multi cell / Starting Essential mask?
 
[Re] Effects
1. We recommend the multicell night repair mask pack for sensitive skins, because Starting treatment essence is a fermented cosmetic it might be not suit for your skin.
2. If want to skin brightening, we recommned to use the nature recipe pearl mask pack for brightening, and Honey mask for moisturizing and anti-wrinkles.

Please refer that.
Thank you :)
 
[Re] Effects
Thank you. How about face cream for:

1. Sensitive skin, also want whitening and moisture?
2. My aunt: Whitening, moisture, anti-wrinkles?
 
[Re] Effects
1.We recommend the Italian thermal moisture cream and argan angel moisture ateam cream as hypoallergenic cosmetics, and for brightenning, use the Mayu facial cream or snow white moisture cream.
2. Red ginseng oriental and Royal brid gold nest are three funtional creams, they can be cared Anti-wrinkles, Whitening, and moisture.

Please refer that.

Thank you and have a nice day:)
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http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=424761270

24148214 expiry Banana mask? war******* 2016-10-09 Answered
Hi seller,
When is the expiry date for the banana mask?
Pls advise. Thanks
 
[Re] expiry Banana mask?
2016-07-12

It is a latest restocked date of Honey banana mask pack, and there is a day or two from manufactured date.
A use-by date is 2years from MFG
Pleas give your answer.
Thank you.

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