GRACEGIFT
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GraceGift♥New Arrival♥Gracegift-Disney Mickey Studded Leather Moccasins/Hidden Wedge/Women Shoes

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Customer who recommended this item
5 (Based on 5 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Manufacturer/
Place of origin
Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (3)

Customer Photo Review board
Aug 16, 2017
sas*******
Aug 16, 2017
che*******
Jul 27, 2017
ahb*******

Customer Review (5)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 16, 2017 sas*******
Highly Recommend Aug 16, 2017 che*******
Highly Recommend Aug 16, 2017 xia*******
Highly Recommend Aug 15, 2017 lai*******
Highly Recommend Jul 27, 2017 ahb*******

Seller Information

GRACEGIFT

  • Available during:MON~FRI : 9:30am ~ 6:30pm SAT, SUN, Holiday : day off
Item Q&A(3)
No. Question & Answer Member Date Status
28023302 Inquiry for the item from yit**** yit******* 2017-08-12 Answered
Hi, seller, I just bought one shoes and is waiting for delivery. But I realise I might be buying a size smaller. What if the size is incorrect, can I exchange the size?
 
[Re] Inquiry for the item from yit****
Dear,
Thanks for your inquiry.
Because there are lots of inquiries to be answered now, it may take 1~3 business days for our officers to answer your questions.
We apologize for your waiting, and we will answer your questions ASAP.
Please feel free to drop your message if you have any further questions.
Thank you and have a nice day!

Dear,
We’re sorry that we DON’T provide the exchange service for ordering the wrong size normally.
However, we accept the exchange or return only if customer is willing to send back the products by themselves and pay the postage fee.
We also encourage you to ask us for any suggestion and check our returns and refund policy in shop info before ordering.

If you would like to apply exchange and also willing to pay the postage fee, please let us know and our officers will let you know what are the following process.
Please feel free to contact us if you have any further questions.
Thank you and have a happy shopping.:)
(Aug 15, 2017 14:00)
 
[Re] Inquiry for the item from yit****
Hi, may I check with you the postage fee you mentioned is both way or only the fee that I paid to send back to shoes to you? How much will be the postage fee charge?
 
[Re] Inquiry for the item from yit****
Dear,
Thanks for your reply.
FYI, you only have to pay for the fees of sending to our singapore office and the fee will depend on the courier company you choose.
We will tell you what's the following process if you would like to exchange and pay the postage fee.
Please feel free to contact us if you have any further questions.
Thank you and have a happy shopping.:)

Already answered inquiry. If you have another any question, please contact to us.
(Aug 17, 2017 11:29)
27928922 Restocks? Zhi******* 2017-08-05 Answered
Hello! Will there be restocks for Mickey mouse Size 40 anytime soon? Thanks!
 
[Re] Restocks?
Dear,
Thank you for your interest in our products.
We're sorry that there isn't any stock of this color for your size now. However, you could add the item to Wish List first, as we'll update the latest stock for all items everyday. Also, we have other shoes which have EUR40 size and you could pick them up. You'll never stop loving them!
Thank you and have a happy shopping.:)
27720252 Inquiry for the item from sya**** sya******* 2017-07-21 Answered
Hi,
For this design is the width standard for all the sizes? or the width is true based on the size chart given?
Thanks.
 
[Re] Inquiry for the item from sya****
Dear,
This shoes run true to size and you could order the size as usual. However, it might be more comfortable that order 1 size larger than usual if you have wide feet or want to wear it with thick socks. For your reference, our model whose feet length 23cm and width 10cm, usually wear size EUR37 and try on the size EUR37 is comfortable.
Thank you and have a happy shopping.:)
 
[Re] Inquiry for the item from sya****
alrights! thank you for the prompt reply :)
 
[Re] Inquiry for the item from sya****
No problem! :)

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