|28126039 ||Inquiry from bl_**** ||bl_******* ||2017-08-21 ||Unanswered|
|28101305 ||Inquiry for the item from jes**** ||jes******* ||2017-08-18 ||Answered|
|28003930 ||Inquiry related delivery from ore**** ||ore******* ||2017-08-10 ||Answered|
| ||Hi the delivery person came today but I was not in and there wasnt even a call. Now DPEX will only do a redelivery if I pay $6, or I have to self-collect at Changi, which I find unacceptable since I have paid so much for the shoes and all the other items that I bought online provide free re-delivery. It wasnt stated clearly on your website that I have to pay for redelivery, Please arrange for free delivery. Thanks! |
[Re] Inquiry related delivery from ore****
Your purchase is much appreciated and we are happy to pay for the delivery fee.
We have already contacted DPEX and arrange for the re-delivery. Please kindly wait for our the update, and we will let you know about the tracking no.
Please feel free to contact us if you have any further questions.
Thank you and have a nice day!
Already answered inquiry. If you have another any question, please contact to us.
(Aug 15, 2017 10:08)
|27852225 ||Inquiry for the item from jv_**** ||jv_******* ||2017-07-31 ||Answered|
| ||Hi I'm 230, what size I should choose ? Normally is 37/38 |
[Re] Inquiry for the item from jv_****
You could order the size as usual since the item runs true to size. However, it might be more comfortable by ordering 1 size larger than usual if you have wide feet or want to wear it with thick socks. For your reference, our model whose feet length is 23cm and width is 10cm, usually wear size EUR37 and trying on the size EUR37 is comfortable for her.
If you need any further assistance of sizing, please contact us with feet measurement attached.
Thank you and have a happy shopping.:)
|27810705 ||Inquiry for the item from ish**** ||ish******* ||2017-07-27 ||Answered|