| NOTICE |
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Seller |
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See all notices |
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| 8193468 |
Delivery |
bic******* |
2013-05-15 |
Answered |
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Hi seller,
Please ask your courier to deliver again today. We missed the delivery this morning. There is someone at home now. Thanks, Mavis |
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[Re] Delivery
Hi you can contact Eurasia at 64348400 or E-mail at sg_cs@u-rasia.com to arrange a delivery time with them |
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| 8118858 |
Quantity received no correct |
faj******* |
2013-05-11 |
Answered |
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my order no.33103215 clearly stated i have ordered 2 no of hand held infared massager...but just 30min ago ,my order arrived with only one unit.
please help.
thank you |
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[Re] Quantity received no correct
Dear customer
sorry about the mistake, we will get our delivery guy to pass you the 2nd massager by this week |
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| 8020931 |
Order No. 82862954 |
pis******* |
2013-05-06 |
Answered |
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Hi, can I know when are you going to ship out my item as it still on request? Any tracking no. to trace? Thanks. |
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[Re] Order No. 82862954
Hi item will be send out tmr to Eurasia, they will update by the next working day, Thank you ^^ |
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| 7927417 |
cart #82819064 |
sis******* |
2013-05-01 |
Answered |
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can u plz checking for my order cart #82819064..i have made payment from yesterday but till now the status still On Request |
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[Re] cart #82819064
Hi item will be send out today, Thank you ^^ |
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| 7763356 |
Order no. 32693253 |
cor******* |
2013-04-23 |
Answered |
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My order no. is 32693253. Please provide Eurasia tracking no. for me to trace the order. |
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[Re] Order no. 32693253
Hi your tracking is SGSG363380, you can call 64348400 regarding your delivery, THank you ^^ |
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| 7709318 |
Payment |
lyn******* |
2013-04-18 |
Answered |
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Hello I've ordered 2 items from you and I paid it using iBank but can you help me check why is the status still showing payment processing? My cart no is 82662775~ |
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[Re] Payment
Hi
somtimes it will take a few working day for system to process some order if you encounter anymore problem, you will had to contact Qoo10 customer service as we do not had access to payment system to address the issue, Thaxx |
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| 6805036 |
Date On Delivery |
ng_******* |
2013-02-14 |
Answered |
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where can I receive my item. Order No:31248459. |
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[Re] Date On Delivery
Hi you can call Eurasia at 64348400 your tracking is SGSG317334, Thank you |
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| 5922592 |
Item status is delivered but did not receive anything |
kke******* |
2012-12-28 |
Answered |
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Hi, I noted that the delivery status was changed to "delivered" today at around 8pm but I did not receive anything. Could you please help check? Thanks. |
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[Re] Item status is delivered but did not receive anything
Hi Pls call Eurasia at 64348400 as item is deliever by them, your tracking is SGSG294861, |
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