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[happycall]Happycall New Happy call pan double sided pressure pan kitchen home deco

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Smart Green Sty... 36 items Qplay

Question

Seller Satisfaction
  • Item Assortment
    100%
  • Price
    100%
  • Delivery
    100%
  • Q&A Service
    100%

Manufacturer/Place of origin korea of south Condition New Product
Material
Payment Method Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service Please contact seller or manufacturer service center.
Item Description Happycall New Happy call pan double sided pressure pan ocher pan jumbo grill pan Wok ceramic pot
Pay on delivery Available

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Customer Satisfaction
This chart shows buyer's satisfaction level.
  • Product
     
  • Price
     
  • Delivery
     
  • Service
     
Premium Review(848)
Customer Review (7,073)
You can write a customer review upon confirmation of item receipt.
No. Item Review Member Date Rating
6332539 Received items and in good condition. Thank you amo******* 2013-05-26 Recommend
6332512 fast and efficient delivery.. Nur***** 2013-05-26 Recommend
6329803 It was a great item. Well wrapped but delivery ser con******* 2013-05-25 Recommend
6325999 Lousy delivery - Pantos Express. I will not choose lim******* 2013-05-25 Not Recommend
6325578 Item well receive, delivery was fast eil******* 2013-05-25 Highly Recommend
6321972 Good received in order ... Delivery is good ng.******* 2013-05-24 Highly Recommend
6318910 Arrive well packaged. Fast delivery. Kha******* 2013-05-24 Recommend
6313028 Good:) The pan is nice lca******* 2013-05-23 Highly Recommend
6306466 Been using it, so far so good. Baking failed thoug von******* 2013-05-23 Recommend
6306431 Worth buying . The price has dropped compare to th hap******* 2013-05-23 Highly Recommend

Seller Information

Smart Green Style

  • Email : smartgreenstyle@hotmail.com
  • Address :
(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.
Item Q&A(2,548)
No. Question & Answer Member Date Status
8356440 [Re] PEKR30073774 cle******* 2013-05-22 Answered
  your answer on my enquiry is too late and no use, never mind i tried to follow up with your designated shipping company after a few research on their contact details thats why i have receive my items. you should be the one whose following-up the customers enquiry with the shipping company not us (customers). but dont worry i have acknowledge the acknowledgment receipt so that the payment will be released even though i'm so disappointed on the way you handle the issue.
 

[Re] [Re] PEKR30073774
Hi

We got answer delivered on 20 May.
If you have a problem, Please send email.
SmartGreenStyle@hotmail.com

thank you.

8352706 chipped handles poo******* 2013-05-22 Answered
  Hi, my order number is 33248509. I just received the ocher pan and was very sad to see that the handles (top and bottom) are chipped (see attached pictures). Can you send me one that is not chipped?
 

[Re] chipped handles
Hi

We checked the photo.
It is not chipped.
The handle edge is rough and is all same of happycall.
It is occurred on producing.
so we can not send new pan.

Thank you.

8338292 Item not received com******* 2013-05-21 Answered
  E
 

[Re] Item not received
Hi


Please let me know your order no.
We will check it.

Thank you.

8338009 Item not received. Ordered on 2 may ann******* 2013-05-21 Answered
  This is taking far too long.
 

[Re] Item not received. Ordered on 2 may
Hi

We're sorry for any inconvenience.
The order is on delivery in Singapore by Pantos delivery company.
We complained Pantos head office.
They are on checking and will contact you.

If you want to contact , Please check the tel number.
Pantos Delivery company Singapore office
Tel : 65 8339-1154 ,6546-0733

Thank you.

8332303 Refund koh******* 2013-05-21 Answered
  I could not find any refund button in the cart. The cart is empty as the item has already been delivered to the address.

I had already submitted the "request for exchange" for the purchase. Please let me know if I should do otherwise.

Thank you.

-------

[Re] Request for exchange
Hi

We're sorry for any inconvenience.
Please click the refund button on your cart.

We can accept it and refund it.

Thank you.
 

[Re] Refund
Hi

We requested Qoo10.
They are on progess.
It takes 1 ~ 2 days.
You can check your cart.

Thank you.

8324448 33034170 jes******* 2013-05-21 Answered
  Can seller send me a English version manual? I have received the pan but the manual was in Korean language. Can seller send me a copy of English Manual? I forgot to state in my order. Can send to me email address?
 

[Re] 33034170
Hi

Please let me know your email address.
We will send it.

SmartGreenStyle@hotmail.com

Thank you.

8321373 Request for English manual for order 33434609 rae******* 2013-05-20 Answered
  Hi seller,

I wish to request for the English manual to be mailed together with my happycall red Type A. Order number is 33434609. Please kindly help me ensure. Thanks very much!
 

[Re] Request for English manual for order 33434609
Hi

Thank you for shopping .
We will send the english manual.

Thank you.

8314085 Request for exchange koh******* 2013-05-20 Answered
  As instructed, I had already send the photo to your email address. Attached is the photo of the chipped handle. Please instruct on next step. Thank you!
 

[Re] Request for exchange
Hi

We're sorry for any inconvenience.
Please click the refund button on your cart.

We can accept it and refund it.

Thank you.

 

[Re] Request for exchange
Where can I find the refund button? Will you auto refund it into my account?

 

[Re] Request for exchange
Hi

We requested Qoo10.
They are on progess.
It takes 1 ~ 2 days.
You can check your cart.

Thank you.

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