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【Heating Therapy!】Solve Sore Muscles/Achy Joints/Injuries/Arthritis/Tendonitis/Stress/Tension
12 items sold
48.00

【Heating Therapy!】Solve Sore Muscles/Achy Joints/Injuries/Arthritis/Tendonitis/Stress/Tension


Customer who recommended this item
28 (Based on 30 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 90%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller 2016-04-22
Regarding EXPIRED Store Pick-up orders Seller 2016-04-04
Manufacturer/
Place of origin
China Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (10)

Customer Photo Review board

netural Well packed and quality is good

I only hope if it is lasting. The heat is hot so very efficient.

Type:Premium Versatile Heating Pad | Sea salt insert:free | Herb insert:add on (additional $3)(+S$9)

+ Add this option
Oct 11, 2017
ann*******

Highly Recommend Received in good condition

Prompt delivery. Used several time, feel good and fresh in the morning.

Type:Premium Versatile Heating Pad | Sea salt insert:free | Herb insert:add on (additional $3)(+S$9)

+ Add this option
Oct 06, 2017
goh*******
Oct 04, 2017
wee*******
Oct 03, 2017
vye*******

Highly Recommend Fast delivery

Fast delivery and yet to try

Type:Premium Versatile Heating Pad | Sea salt insert:free | Herb insert:add on (additional $3)(+S$9)

+ Add this option
Sep 16, 2017
liy*******

Customer Review (30)

Customer Review board
Rating Feedback Date Written by
netural Oct 11, 2017 ann*******
Highly Recommend Oct 11, 2017 jas*******
Recommend Oct 08, 2017 car*******
Highly Recommend Oct 06, 2017 goh*******
Recommend Oct 04, 2017 wee*******
Highly Recommend Oct 03, 2017 vye*******
Recommend Oct 02, 2017 ong*******
Highly Recommend Sep 21, 2017 men*******
Highly Recommend Sep 16, 2017 liy*******
Highly Recommend Sep 10, 2017 mel*******

Item Q&A(11)

Status
Question & Answer
Date
Member
Notice
Seller

Any return or exchange of items will be applicable within 7 days upon receiving of the item. Cancel/return is not applicable for opened and used item if the product works well.

Free exchange service is applicable for below 2 cases.Shipping fee will be incurred from seller end.
1, Any shortage of item or wrong item received
2, Defective item issue
Pls Provide photos/video or necessary information upon request.

Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
>>Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.>>Provide picture of the item to seller end.>>>Shipping fee will be incurred from buyer's end.

Notice
Seller

Dear customers, if you choose store pick-up for your orders, please arrange to collect it within 15 days from order confirmation. We will reserve the item for you during the period. After 15 days, your e-ticket will expire. In this case, you still could collect your item while stock available. If the item you purchased temporary out of stock, you could choose to wait for new stock or trade-in the amount to get other items from us. Thank you for your understanding and happy shopping!

FAQ
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-09-16
liy*******
User

Hi, it seems that the instruction manual said people with high blood pressure is not suitable. Can i confirm is it not really suitable? Or can use for a short while? Like 10mins or so?

User

Hi,
If the person have high blood pressure , you can use for 10min like that, not too long period.
Thank you:)

Answered
2017-09-13
liy*******
User

Is the salt and herb pack too small for the versatile pad?? Will it still be effective? My parents will need the versatile pad as need to use on different body parts.

User

Hi,
For knees pad herbal pack will be small and for heating pad the herbal pad will be long. medicine is effective and can be used at any parts.
Thank you:)

Answered
2017-07-31
myo*******
User

Hi, I have previously bought a set of the Electrical Knees Heating Pads (with free 2pcs Mugwort herb pads). May I know can I buy more of the Mugwort herb pads? Thanks

User

Hi,
So far we dont sell mugwort herb pads separately.
We will update to u, once we decide.
Thank you:)

Answered
2017-07-23
hap*******
User

Hi seller
How long can each herbal pack last?
How much to buy new herbal pack?

User

Hi,
You can use morethen 30 times of herbal pack.
Thank you:)

Answered
2017-07-23
fbo*******
User

Hi, apart from knees, can the item be used in other parts? Thanks

User

Hi,
yes it can be used in hands also.
Thank you:)

Answered
2017-07-18
sno*******
User

Hi seller, there isn't any store pick up selection to choose

User

Hi,
click this link
http://list.qoo10.sg/item/TCM-HEALTH-CULTIVATION-FOOT-SPA-FOOT-BATH-MASSAGE-SEA-SALT-HEATING/422128689
u can see store pickup.
Thank you:)

Answered
2017-07-18
sno*******
User

Hi seller, how to select self collection?

User

Hi,
You can choose store pickup for self collection at our store.
Thank you:)

Answered
2017-07-18
sno*******
User

Hi seller can self collect the item? I ever bought the full body massage chair from you and had self collected the item fm your office

User

Hi,
You can collect in our store directly and just drop a msg to see whether we have stock or not.
Thank you:)

Address
110 LORONG 23 GEYLANG #07-13
Available during
MON~Sat : 11am~6.00pm Sunday & Public Holidays close
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