Heaven Apparel Online Join Fellow
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Heaven Apparel Online * Local Retailer* Work Dresses | Part Dresses | Executive Wear | Maxi Dresses | Rompers | Play suits | Tube Dresses | Toga Dresses - S to L

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Subject Register Date
Return & Exchange Policy Seller 2016-04-22
Place of origin
others Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 59 (81%)
This chart shows buyer's satisfaction level.
product 20%
price 20%
delivery 20%
service 20%

Photo Review (17)

Customer Photo Review board

not recommendneturalrecommendHighly recommend good buy at $16.90

Good buy after deducting $3 off using 300 qpoints. Pretty dress

Style:Lovey Hutch Dress | Colour:1 | Size:S

+ Add this option
Jan 26, 2016 1 0

not recommendneturalrecommendHighly recommend Wide pit hole

Nice design buy the pit hole area is quite wide, can see what bra you wear inside.

Style:Mini Floral Dress | Colour:2 | Size:S

+ Add this option
Jan 10, 2016 1 0
Dec 30, 2015 0 1

not recommendneturalrecommendHighly recommend Pleased with product.

Good quality dresses at affordable price...

Style:Bella Dress | Colour:3 | Size:S

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Dec 24, 2015 0 0

not recommendneturalrecommendHighly recommend item received

item received.will try it later. thanks seller.


Dec 10, 2015 0 0

Customer Review(72)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-05-17 eds*******
not recommendneturalrecommendHighly recommend 2016-03-27 ver*******
not recommendneturalrecommendHighly recommend 2016-02-17 ade*******
not recommendneturalrecommendHighly recommend 2016-02-10 lic*******
not recommendneturalrecommendHighly recommend 2016-02-06 loh*******
not recommendneturalrecommendHighly recommend 2016-02-02 sqt*******
not recommendneturalrecommendHighly recommend 2016-01-29 ver*******
not recommendneturalrecommendHighly recommend 2016-01-27 kyv*******
not recommendneturalrecommendHighly recommend 2016-01-26 ast*******
not recommendneturalrecommendHighly recommend 2016-01-24 wai*******
Item Q&A(20)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
22254591 candice dress rac******* 2016-05-09 Answered
  hi can go down to ur shop to try candice dress? cos i duno if i can fit in or not.

[Re] candice dress
Dear customer
We are currently not selling this item in our shop.
You may purchase and select store pickup, we will send to the store, you can pick it up and go n try, if not suitable you can exchange to other items.
thanks :)


[Re] candice dress
Hi, may i know when can u send to the store if i purchase as soon as u reply? I need the dress this friday :)


[Re] candice dress
sorry, we were not in time

20994116 Restock for L Size. Kua******* 2016-02-11 Unanswered
20916167 Restock of dress loh******* 2016-02-03 Unanswered
20736245 Item Desciption and Picture wai******* 2016-01-20 Answered
  Dear Seller,

I was looking at this code: CHEONGSUM-PEACH TEAPOT (+WHITE)
But the picture show Peach + Navy skirt instead. Is that the correct number that I should put? I want Peach + Navy.

[Re] Item Desciption and Picture
Dear customer
Thank you for your message.
Sorry it was a typo error. We only have Peach(+navy) cheongsum. there is not peach (+white) cheongsum. :)
It will be as per picture. will amend the wordings.
thank you

20628419 Ynes jumpsuit 1 kat******* 2016-01-12 Answered
  Hi is this slightly stretchable?

[Re] Ynes jumpsuit 1

20471459 Exchange sizes - order no 159767791 nic******* 2015-12-30 Answered

Order no : 159767791, cart no :99828083 dated 25/12/15.

I ordered 2 dressess.. however, i am.unable to zip up at the.waist up.area.

May i exchange.the.sizes to.a bigger size at your shop? Will top the price differences if necessary..

Thanks and regards.

[Re] Exchange sizes - order no 159767791
for these 2 dresses, we only have 1 size. We do have cheongsam dresses, which have sizes from S to XL.

Would you like to change to these designs?
Alternatively, you may do an exchange of other available items from our shop. Items must be in original condition.
Kindly note that should the items be above the price you have paid for the dresses, top up is required, should the items be below, there will be no refund. :)
You can arrange an exchange with us at 93373690 (via whatsapp), indicating ur name, and reason to exchange.
thank you.

20338117 Bella dress Apr******* 2015-12-20 Answered
  Hi, may I know if there are larger sizes for some of the dresses such as XL? I notice that for some there r only size S. Thank u.

[Re] Bella dress
Dear customer
Yes, some of the dresses we do only carry S size.
We would consider having large sizes if the response is good. :)

20177250 Stock of PD04-3 tie******* 2015-12-08 Answered
  Hi, will you restock PD04-3? Thanks

[Re] Stock of PD04-3
Dear customer
Currently unable restock as fabric is oos.

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