JessCloset Join Fellow
Brand Qstore
16,501 Fellows
15%
POWER MINISHOP RATE 90%
12.90

High quality chiffon shirt / blouse / top CH3208


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 150 (87%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (44)

Customer Photo Review board

not recommendneturalrecommendHighly recommend Fast shipment

Item received in good condition.

Size And Colour:Size S Black

Nov 16, 2016 0 0
vvw*******
Sep 23, 2016 1 0
fer*******
Nov 11, 2015 0 0
ven*******

not recommendneturalrecommendHighly recommend item received

OK OK OK OK 👐👐👐👐👐👐👐👐👐👐👐👐👐👐👐

Colour:Black | Size:L

Nov 08, 2015 0 0
jay*******

not recommendneturalrecommendHighly recommend Looks ok

took a while for blouse to come. Hope to try it soon. Blouse looks ok

Colour:White | Size:S

Jul 06, 2015 0 0
goh*******

Customer Review(171)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-11-22 aud*******
not recommendneturalrecommendHighly recommend 2016-11-16 vvw*******
not recommendneturalrecommendHighly recommend 2016-10-11 car*******
not recommendneturalrecommendHighly recommend 2016-09-23 fer*******
not recommendneturalrecommendHighly recommend 2016-06-14 sue*******
not recommendneturalrecommendHighly recommend 2016-05-04 zeu*******
not recommendneturalrecommendHighly recommend 2016-01-05 Naq*******
not recommendneturalrecommendHighly recommend 2015-11-21 che*******
not recommendneturalrecommendHighly recommend 2015-11-14 gio*******
not recommendneturalrecommendHighly recommend 2015-11-11 ven*******
Item Q&A(17)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

15061213 wrong item tot******* 2014-10-24 Answered
The items delivered is not as shown on the photo in the website the colour is right but the blouse is short sleeve as I thought this item is a long sleeve.
 
[Re] wrong item
Dear customer.



Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.

P.S. The information is also sent to the seller to meditate this case.


Hi
Thanks for your message. I am very sorry about that - we must have pulled out the wrong item by mistake. I will exchange this for you. Please email me at JessClosetCS@gmail.com and I will send you details for the exchange. Please include your order number 47936452 and details of your request in your email, so I can process this quickly.
Sorry again for the mistake. I will fix this for you asap.
Thanks,
Joey
12814714 Armhole measurements alp******* 2014-04-09 Answered
What is the armhole measurements for size M & L?
 
[Re] Armhole measurements
Hi
The armholes measure at about 21 - 24 cm (length i.e. one side only). Hope that helps. Regards, JessCloset
11958229 Where's my item Jas******* 2014-01-20 Answered
Please advise when I can receive my item. Unable to track
 
[Re] Where's my item
Hi, thank you for your purchase from Jesscloset. I am really sorry but we haven’t sent your parcel yet. We informed you on 15 Jan that the chiffon shirt is out of stock. The new stock is badly delayed by the international shipping company but we are expecting the shipping company to deliver our new stock sometime this week. We will send you your order immediately once the new stock arrives. We get over 90% of our orders to our customers in 2-3 days and a long delay like this is really rare. Sorry again for this long delay, and thanks for your patience. Rest assured that you will get your parcel very soon. Best regards, JessCloset
11787614 When will Beige be in stock rei******* 2014-01-06 Answered
I'm wish to buy White & Beige together. When will beige be available?
 
[Re] When will Beige be in stock
Hi, thanks for your message. I am sorry but we are unable to get new stock in beige from the supplier. Sorry for any inconvenience. Thanks, JessCloset
11772176 beige? pmu******* 2014-01-04 Answered
Hi, is beige no longer available? will there be stock soon?
 
[Re] beige?
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, JessCloset
11265306 defective item soo******* 2013-11-22 Answered
Hi, just send in inquiry but forgot to give my cart no & order no. Cart No 85331939 Order no. 37819986. Rec'd item yesterday & found a hole on the back seam of shirt & cutting prob. Thx
 
[Re] defective item
Hi Thanks for your message and sorry to hear about this defect. Please email us at JessClosetCS@gmail.com with a photo of the defective item, and we will give you further details for the exchange. Please include your ORDER NUMBER and details of your request in the email. Thanks Joey
11265143 Defective item soo******* 2013-11-22 Answered
Hi, rec'd the items yesterday. Found a hole at the back seam on this chiffon shirt. The armhole cutting on the right shoulder is out, pulling the shirt one side when worn. It doesn't fall down nicely. Pls advise how to exchange. Size not too right also.
 
[Re] Defective item
Hi Thanks for your message and sorry to hear about this defect. Please email us at JessClosetCS@gmail.com with a photo of the defective item, and we will give you further details for the exchange. Please include your ORDER NUMBER and details of your request in the email. Thanks Joey
11101688 Wrong Colour jas******* 2013-11-12 Answered
Please advise you have send a wrong color blouse, how to exchange?
 
[Re] Wrong Colour
Hi Thanks for your message. I am very sorry about that - we must have pulled out the wrong item by mistake. I will exchange this for you right away. Please email me at JessClosetCS@gmail.com and I will send you details for the exchange. Please include your order number and details of your request in your email, so I can process this quickly. Sorry again for the mistake. I will fix this for you asap. Thanks Joey

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