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Item received good condition with thank.
Item Code:CPT-269 | Color:Black | Size:Man-XL(+S$6)
Ordered 12 March. Shipped 18 March. Received 23 March. Decent quality. Will probably order again.
Item Code:CPT-293 | Color:Green | Size:Woman-S(+S$5)
M size afraid will too big
but is very fit.
I like it.
Guy is L size, I think will a bit big, but the shop no have M size for guy Tshirt
Especially the pant. Very big size
Code 1:CPT-25 | Code 2:7 | Size:Girl-M(+S$7) | Color:Item has one color only choose here
seller got back on no stock and update on delivery date. Items did not come in my expected time due to no stock and holiday. Quality of the pdt seem good.
Code 1:CPT-30 | Code 2:2 | Size:Boy-L(+S$6) | Color:CPT-302-White
The design and size is nice.
Not yet try. Hope it's suite well.
Can consider to buy some more as delivery was liable.
Code 1:CPT-26 | Code 2:9 | Size:Girl-S(+S$6) | Color:CPT-269-Blue
Item Code:CPT-269 | Color:Black | Size:Man-M(+S$6)
Item Code:CPT-251 | Color:One Color | Size:Woman-L(+S$8)
Item Code:CPT-281 | Color:One Color | Size:Woman-XL(+S$6)
Item Code:CPT-253 | Color:One Color | Size:Woman-XL(+S$8)
Code 1:CPT-26 | Code 2:4 | Size:Girl-M(+S$7) | Color:CPT-256-Blue
Code 1:CPT-29 | Code 2:7 | Size:Girl-S(+S$8) | Color:Item has one color only choose here
Item Code:CPT-293 | Color:Red | Size:Man-XL(+S$5)
Item Code:CPT-293 | Color:Red | Size:Man-L(+S$5)
Hi,As per all the previous correspondences shown since Feb 11, my defective item has still not been settled. 'Compensation' of SGD3 was suggested for me to mend the defect when proper care should have been done to send the product in good condition to customers. Exchange was initially not encouraged as "it takes times to ship". Finally it was agreed that an exchange would be done but until now nothing was sent over and no response was given when I checked on the status. Beyond tedious process when customer has to pay for mistake not on their part?
sorry dear . since we have change the listing page, the old stock sold out ,you may choose pants from our new page,http://list.qoo10.sg/item/HIGH-QUALITY-KOREA-SUMMER-SHORT/410935625?sellerview=onthank you
Hi,Shouldn't you have informed me that there is no stock, especially since I had asked for an update? Since the stock for my purchase is not available anymore, I will take CPT-C-14, woman size S, man size M.
we will send you the girl pants only,thanks
Hi,I hope I can finally trust that the replacement shorts will be sent this time. Thanks.
yes dear ,we will send to you to this following address.459 Jurong West St 41 #06-690 Singapore 640459
as expected, the item has not been sent. i can't be bothered to liaise with you anymore. will try to see if Qoo10 can handle this case.
we have sent to you though Hong Kong post.
Hi,I've just resent the photo to this email: firstname.lastname@example.org Pls look into this asap. thanks.
Hi dear ,sorry for the late reply,we have received your photo.we can compensate SGD3 for you and could you please mend the defet part ?since if do the exchange ,the cost is expensive and it takes times for shippping.hope you can understanding.thank you
Hi,This is unacceptable. It's a defective good and should be exchanged 1-1. It means I'm buying defective goods back just to have to mend / sew it. So I'm bearing the result of defective goods simply because there's shipping cost and time involved when there is no error on my part and payment has been made. And I've even shown the courtesy and patience when this has been delayed for 3 months with no proper customer service shown.
sorry dear ,I thinks you are misunderanding,we can do an exchange for you ,but it takes times to ship, so we suggest to compensate SGD3 .if you think this is unacceptable, we can exchange for you. don't worry,please let me know your full address and which pants got defective ? the female one ?
Hi,Yes the female shorts is defective. Pls send to 459 Jurong West St 41 #06-690 Singapore 640459. Let me know your address to return the defective shorts. Thanks.
ok. we will send you the new one,and no need to retrun the defactive one to us,really sorry for the inconvenience caused.
Hi,Can I check if this has been sent?Thanks.
2015-06-17 12:17:37sorry dear . since we have change the listing page, the old stock sold out ,you may choose pants from our new page,http://list.qoo10.sg/item/HIGH-QUALITY-KOREA-SUMMER-SHORT/410935625?sellerview=onthank you
Hi,There is still no reply after sending photo of the defective order per your previous reply that you will check. This has been pending since 11 February. Appreciate this to be looked into asap.
sorry dear ,what is the problem with your item,could you please resend us the picture.really sorry since we change the CS staff.
Hi,Have emailed you the photograph. Appreciate your reply.Thanks,Jaela
Thanks,we will check for you quickly,please do not worry.
Hi Seller,This my order on Mar 2 but till now ( Mar 11) show the status is Shipping requested. Please kindly check the status and proceed for deliver.Thanks.
Sorry for late reply,we need confirm from factory for the production,please do not worry.we will reply you quickly.
Hi,There was a hole found on the shorts. Can an exchange be done?Thanks,Jaela
Dear friend,sorry for laate reply,we checked item before shippment,please show me picture,we want to have a check.
Do you have stock for 294?
Thanks for your enquiry,we have stock for this item,if you like it,please make the order.
Don't have the option on color? How long can it be deliver?
Thanks for your reply,usually it will take 6-10days,but now it is peak season in the year,so it will be delay for tracking information.
The size will be same as the chart or I need to order bigger size?
Thanks for your enquiry,there is size chart in the page,please take the size chart as the reference.
Hi where's my items? I still haven't receive it.
Sorry for late reply,please give us the order number,then we will check for you.
There isn’t any posted question about item.