msdream
msdream Join Fellow
513 Fellows
MINISHOP RATE 80%
16.90

High quality/Korea Summer short sleeve dress/T-shirt/Man/Woman/Kids/sweet Cartoon /Couple Tee/lover POLO T-Shirt/Dad/Mum/Baby parent child family set family wear family photo


Customer who recommended this item
16 (Based on 19 reviews)
Customer Satisfaction Score
92%
  • Product 80%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (6)

Customer Photo Review board

Recommend Item received n look nice.

Item received good condition with thank.

Item Code:CPT-269 | Color:Black | Size:Man-XL(+S$6)

Apr 02, 2015
mya*******
Mar 23, 2015
aua*******
Jan 12, 2015
san*******
Jan 02, 2015
jub*******
Dec 29, 2014
hel*******

Customer Review (19)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 18, 2015 her*******
Highly Recommend Apr 08, 2015 zha*******
Recommend Apr 02, 2015 mya*******
Highly Recommend Mar 23, 2015 Mil*******
Recommend Mar 23, 2015 aua*******
Highly Recommend Feb 10, 2015 jes*******
Highly Recommend Feb 09, 2015 arc*******
Recommend Feb 06, 2015 joh*******
Highly Recommend Feb 05, 2015 lov*******
Recommend Feb 03, 2015 abs*******

Item Q&A(7)

Status
Question & Answer
Date
Member
Answered
2015-06-15
jae*******
User

Hi,

As per all the previous correspondences shown since Feb 11, my defective item has still not been settled. 'Compensation' of SGD3 was suggested for me to mend the defect when proper care should have been done to send the product in good condition to customers. Exchange was initially not encouraged as "it takes times to ship". Finally it was agreed that an exchange would be done but until now nothing was sent over and no response was given when I checked on the status. Beyond tedious process when customer has to pay for mistake not on their part?

User

sorry dear . since we have change the listing page, the old stock sold out ,
you may choose pants from our new page,

http://list.qoo10.sg/item/HIGH-QUALITY-KOREA-SUMMER-SHORT/410935625?sellerview=on
thank you

User

Hi,

Shouldn't you have informed me that there is no stock, especially since I had asked for an update? Since the stock for my purchase is not available anymore, I will take CPT-C-14, woman size S, man size M.

User

we will send you the girl pants only,
thanks

User

Hi,

I hope I can finally trust that the replacement shorts will be sent this time.

Thanks.

User

yes dear ,
we will send to you to this following address.
459 Jurong West St 41 #06-690 Singapore 640459

User

as expected, the item has not been sent. i can't be bothered to liaise with you anymore. will try to see if Qoo10 can handle this case.

User

we have sent to you though Hong Kong post.

Answered
2015-04-23
jae*******
User

Hi,

I've just resent the photo to this email: bb_cowcow@yahoo.com.hk

Pls look into this asap. thanks.

User

Hi dear ,sorry for the late reply,
we have received your photo.
we can compensate SGD3 for you and could you please mend the defet part ?
since if do the exchange ,the cost is expensive and it takes times for shippping.
hope you can understanding.
thank you

User

Hi,

This is unacceptable. It's a defective good and should be exchanged 1-1. It means I'm buying defective goods back just to have to mend / sew it. So I'm bearing the result of defective goods simply because there's shipping cost and time involved when there is no error on my part and payment has been made. And I've even shown the courtesy and patience when this has been delayed for 3 months with no proper customer service shown.

User

sorry dear ,I thinks you are misunderanding,
we can do an exchange for you ,but it takes times to ship, so we suggest to compensate SGD3 .
if you think this is unacceptable, we can exchange for you. don't worry,please let me know your full address and which pants got defective ? the female one ?

User

Hi,

Yes the female shorts is defective. Pls send to 459 Jurong West St 41 #06-690 Singapore 640459. Let me know your address to return the defective shorts.

Thanks.

User

ok. we will send you the new one,
and no need to retrun the defactive one to us,
really sorry for the inconvenience caused.

User

Hi,

Can I check if this has been sent?

Thanks.

User

2015-06-17 12:17:37

sorry dear . since we have change the listing page, the old stock sold out ,
you may choose pants from our new page,

http://list.qoo10.sg/item/HIGH-QUALITY-KOREA-SUMMER-SHORT/410935625?sellerview=on
thank you

Answered
2015-04-19
jae*******
User

Hi,

There is still no reply after sending photo of the defective order per your previous reply that you will check. This has been pending since 11 February. Appreciate this to be looked into asap.

User

sorry dear ,
what is the problem with your item,
could you please resend us the picture.
really sorry since we change the CS staff.

Answered
2015-04-02
jae*******
User

Hi,

Have emailed you the photograph.

Appreciate your reply.

Thanks,
Jaela

User

Thanks,we will check for you quickly,please do not worry.

Answered
2015-03-11
lay*******
User

Hi Seller,

This my order on Mar 2 but till now ( Mar 11) show the status is Shipping requested. Please kindly check the status and proceed for deliver.

Thanks.

User

Sorry for late reply,we need confirm from factory for the production,please do not worry.we will reply you quickly.

Answered
2015-02-11
jae*******
User

Hi,

There was a hole found on the shorts. Can an exchange be done?

Thanks,
Jaela

User

Dear friend,sorry for laate reply,we checked item before shippment,please show me picture,we want to have a check.

Answered
2015-01-14
pig*******
User

Do you have stock for 294?

User

Thanks for your enquiry,we have stock for this item,if you like it,please make the order.

User

Don't have the option on color? How long can it be deliver?

User

Thanks for your reply,usually it will take 6-10days,but now it is peak season in the year,so it will be delay for tracking information.

User

The size will be same as the chart or I need to order bigger size?

User

Thanks for your enquiry,there is size chart in the page,please take the size chart as the reference.

User

Hi where's my items? I still haven't receive it.

User

Sorry for late reply,please give us the order number,then we will check for you.

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