JessCloset
JessCloset Join Fellow
Brand Qstore
21,665 Fellows
POWER MINISHOP RATE 90%
High Quality Lace Dress in 5 Fabulous Colors 11946
13 items sold
13.70

High Quality Lace Dress in 5 Fabulous Colors 11946

  • Retail Price
    $39.90
    Q-Price
    $14.80
    Sale Price
    $13.70
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    • Pick a delivery time
    Overseas Shipping
    United States -$29.37~ See more
  • Item Qty
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  • Item Type
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  • Add to Cart [Buy] Wish List

Customer who recommended this item
90 (Based on 116 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material 100% Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description High Quality Lace Dress in 5 Fabulous Colors 11946
BOOKMARK 1 2 3 4 5 6 7

Photo Review (24)

Customer Photo Review board
Sep 06, 2017
sha*******
Dec 26, 2016
mis*******

Highly Recommend High Quality Lace Dress

Delivery was really fast…

Colour:White | Size:3XL(+S$1)

Aug 16, 2016
shi*******

Highly Recommend High Quality Lace Dress

Delivery was really fast…

Colour:Black | Size:6XL(+S$1.50)

Aug 12, 2016 1
shi*******

Highly Recommend Good good good

Arrived in good condition. Thanks!

Colour:Navy Blue | Size:L

Apr 03, 2016 1
lly*******

Customer Review (116)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 18, 2017 alv*******
Recommend Sep 18, 2017 alv*******
Not Recommend Sep 14, 2017 wen*******
Highly Recommend Sep 06, 2017 sha*******
Highly Recommend Aug 30, 2017 eea*******
Highly Recommend Jul 13, 2017 xyy*******
Highly Recommend Jun 13, 2017 mei*******
Highly Recommend May 20, 2017 lin*******
Highly Recommend May 17, 2017 gen*******
Recommend Apr 27, 2017 bee*******

Item Q&A(7)

Status
Question & Answer
Date
Member
Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

Singpost - delivery usually takes 2-3 working days
Qxpress - delivery usually takes 1-2 working days
Ninja Van - delivery usually takes 1-2 working days
if you have any question about shipping,please e-mail us.
E-mail :jessclosetcs @ gmail.com / 674 250 01

Notice
Seller

Please forward all queries and replies to JessclosetCS@gmail.com.
Kindly do not send your requests via Shopping Talk as we're unable to receive them.
Note: do not message us via Qoo10/Qpost one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.
Thanks for your understanding, JessCloset

Notice
Seller

* It isn’t necessary to buy a new envelope from the post office! You can reuse the bag your item(s) arrived in. Don’t worry if you’ve already thrown it away. Simply use any plastic bag or old envelope as long as it is properly wrapped up and securely taped.
* Avoid the queue at the post office by buying your stamps at any of the SAM machines deployed island-wide at HDB heartlands, MRT stations, shopping malls as well as some selected private condominiums. Once your parcel is ready, you can drop it into any mailing box.

Notice
Seller

Unless stock is unavailable, parcels are despatched for delivery within 24 hours of ordering. There are no deliveries on the weekend.
Delivery via Singpost normal or registered mail takes 2 - 3 working days and TAQBIN, 1 - 2 working days.
Postal Delays: Singpost sometimes delivers parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to JessClosetCS@gmail.com.
Lost mail: We strongly advise customers to select registered mail or TAQBIN courier. We are not responsible for lost items sent by normal mail.

Notice
Seller

While we try to list the measurements of all items as accurately as possible, please allow a tolerance of at least +/- 3cm.

FAQ
Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ
Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ
Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ
Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ
Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ
Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ
Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ
Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ
Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ
Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ
Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

Answered
2017-09-04
Jsn*******
User

Do you still sell those dresses? Thanks

User

Hi yes we do

Answered
2016-12-29
Jus*******
User

Can I self collect?

User

Hi Thanks for your message. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset

Answered
2016-12-22
ivy*******
User

Hi

I would like to check is the cloth stretchable? Also,can i have the dimenson of 5xl and 6xl ?

User

Hi, Thanks for your message, This is not a strecthable cloth. Attache are the measurement.
Regards Jesscloset

Answered
2015-12-09
jos*******
User

Hi, is it possible to exchange for bigger size ??

User

Hi Thanks for your message. We can exchange this for you. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset

Answered
2015-09-11
Reg*******
User

Hi seller, if I order the white dress on Friday. Did I receive on Monday 14 September. Because I need a dress on my company dinner. Can get it?

User

Hi
Thanks for your query. You can receive your item by Monday if you select courier service. Regards, Jesscloset

User

Hi seller, thanks for reply. So I should pay for the qxpress will be fast receive ma?

User

Hi
By the time the system confirmed the order, Qxpress has left for the day. We can send the parcel tomorrow but the earliest you will receive it will be on Tuesday. Please let us know if this arrangement is still suitable or you would like to cancel the order. Kindly email your order number 152534760 to JessclosetCS@gmail.com by 14/9, Monday, 11am so that we can process your request quickly. Sorry for any inconvenience caused. Regards, Jesscloset

User

Hi. Thanks for reply me. I need the dress on Monday night. So Tuesday can make it for my company dinner. I needed the dress alot. Because you say can on monday receive. So i will be order. I dont like to cancel the items always. If can send me on Monday night. And Tuesday I need to work in morning shift. After that straight away from work go company dinner. So I need the dress on Monday night. Can you please help me to get for me. Please.

User

Hi
We've just replied you twice via email. Could you please forward your messages to JessclosetCS@gmail.com as it is quicker for us to get back to you? Regards, Jesscloset

Answered
2015-09-08
moi*******
User

Hi . May I know if this dress still available in green colour size L?

It's seem like I can't enter to my chat.

Thanks

User

Hi
We've checked the page and the options work fine. Could you try again? This item is available. Regards, Jesscloset

Answered
2015-03-11
ann*******
User

Hi, u hv stocks for s n m size now??

User

Hi
Thanks for your query. Only white S and M are currently sold out. The rest is available. Regards, Jesscloset

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