Direct from Japan
Direct from Japan Join Fellow
23,579 Fellows
$4.00
POWER MINISHOP RATE 90%
0.00

★ Ideal for school commuting ★ [It is cool! There is big size] [] with fur collar coat / outer / hy-0710


Notice

Subject Register Date
Home Device Cautions Seller 2016-07-19
◎ GST for high priced item Seller 2015-12-10
◎ Rturn & Refunds Seller 2015-12-09
more
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Japan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

Select Item

BOOKMARK 1 2 3 4 5 6 7

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

The voltage for this electronic device is 100V and made for Japan usage ONLY.
In order for you to user this device outside Japan where the voltage is higher than 100V such as 200V-240V, you are required to use a transformer to adjust the voltage to your local country. WIthout using a transformer, this device will be broken.

Notice
Seller

Q: Do I have to pay for GST?
A: It depends on.

- Customers are reponsible for duties on products priced over S$400. If you purchase an item over S$400, you will get a message or email from Qxpress to transfer the GST to them. After transfer the money, the item will be delivered to Singapore.

- Please note that order cancellation or return is not allowed to avoid paying GST.
- [Direct from Japan] is not responsible for paying GST for high priced items.


Thank you for your respect on our policy.

Notice
Seller

Q: I have ordered a wrong product, can I change my order?

A: Once you close the order, you cannot change it anymore. If you want to add products, you need to place a new order. If you need to cancel some item, please tell us your situation through Contact Us. We ask for your understanding in advance that some order cannot be canceled.

-After the shipping, order cancellation is not available.
-According to our return/ exchange policy, no return/ exchange is allowed except defects on items or wrong item delivered.


Q: What to do when product arrived in defective condition, or a different product arrived?

A: If the product has a defect, we will pay you back the money. If the shipped product is not the same as the ordered one, we will replace the shipped product with the ordered one or pay back a bill.

Notice
Seller

Q: If I order this product, when will it arrive?
A: It depends on product availability.

-From Japan to Singapore takes about 1-2 weeks.
-Schedule estimate shipping date & time is not available.
-If the product is in stock and the requested quantity is available, we will ship products within 1 to 3 working days.
-If the product is out of stock, we will ship products in 3 to 5 working days or more after the ordered day. Order may automatically canceled if there's no more stock available with notice.


Q: Can I get my tracking number?
A: Yes, your tracking number will be provided in the trackable shipping number after the product leaves our warehouse in Japan.

-Tracking will be available as soon as the tracking number updated into following form [JPSG123456].

Answered
2014-10-21
sml*******
User

After 4 working days and repeated email inquiries, you informed that this is out of stock and cancel my order. Didn't I say this item is urgent before I order and after I order and you mentioned nothing till today. No answering my questions is one issue. Not being helpful is another. You let a customer inquire repeatedly and only to inform order cancelled after days of waiting. Do not put it up when you do not have the stock!

User

Dear Customers
I'm sorry ..
At the same time it was sold in Japan and Singapore.
This Order shall have been sold out more quickly.
Next time I'll be careful in the stock.
Thank you.

Answered
2014-10-20
sml*******
User

Hi Seller

I understand it takes 2 to 3 weeks and I check the status is still the same as of last Thurs. Appreciate if you could expedite on it. If not, may I request it to be sent to Tokyo instead since I will be there in early Nov.

Thank you.


Best Regards

User

Of delivery confirmation
Please wait
.

Answered
2014-10-16
sml*******
User

Hi,

If I place an order, approx by when I can get it?

Any option for faster delivery? I need it by 2oct. Will it be in time?

Thank you.

Best Regards

User

Dear Customers
Normally, it takes 2 to 3 weeks delivery.
Because this way we do not ship overseas ..
Please order with a margin of time.
Thank you.

Answered
2014-10-16
sml*******
User

Hi,

May I find out what is the shoulder measurement for the XXL, XXXL size and the material of the coat?

Thank you.


Best Regards
Rachel

User

Size M L XL XXL XXXL
着丈 length 73 74 75 76 77
バスト chest 105 106 10 114 120
Criteria: cm

Answered
2014-10-16
sml*******
User

Hi,

May I find out what is the shoulder measurement for the LL size and the material of the coat?

Thank you.


Best Regards
Rachel

User

The following material products.
55% acrylic, 45% polyester
Thank you.

Address
NISHIURA, FUNABASHI-SHI, CHIBA 3-4-2 Daiwa Corporation Funabashi Nishiura 2F, Qxpress Corporation CBT (overseas shipping department)
Ask Question
Policy & Notice


Similar Items

loading item