JessCloset
JessCloset Join Fellow
Brand Qstore
21,655 Fellows
POWER MINISHOP RATE 90%
10.00

Improved quality women basic leggings stretchy long skinny pants jeans


Customer who recommended this item
1030 (Based on 1281 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (305)

Customer Photo Review board

Highly Recommend white jeggings

Good product . Fast delivery . Reasonable pricing .

Choice #1 Color:White | Size:Free

Feb 28, 2017
faf*******

Recommend Nice Colour

Delivery fast & nice Colour

Choice #1 Color:Hot pink | Size:Free

Feb 22, 2017
aki*******
Jul 28, 2016
gc_*******

Highly Recommend Nice color

Bought for my daughter & color is nice!!!

Choice #1 Color:Blue | Size:Free size

Jul 20, 2016
dot*******

Recommend Blue free size

Received after quite a wait.. Colour is brilliant blue-nice

Choice #1 Color:Blue | Size:Free size

Jul 10, 2016
wen*******

Customer Review (1,281)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 03, 2017 zha*******
Highly Recommend Mar 08, 2017 nor*******
netural Mar 03, 2017 ros*******
Highly Recommend Feb 28, 2017 faf*******
Recommend Feb 22, 2017 aki*******
Recommend Jul 26, 2016 gc_*******
Highly Recommend Jul 20, 2016 dot*******
Not Recommend Jul 18, 2016 jan*******
Recommend Jul 10, 2016 wen*******
Recommend Jul 02, 2016 aka*******

Item Q&A(163)

Status
Question & Answer
Date
Member
Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

Singpost - delivery usually takes 2-3 working days
Qxpress - delivery usually takes 1-2 working days
Ninja Van - delivery usually takes 1-2 working days
if you have any question about shipping,please e-mail us.
E-mail :jessclosetcs @ gmail.com / 674 250 01

Notice
Seller

Please forward all queries and replies to JessclosetCS@gmail.com.
Kindly do not send your requests via Shopping Talk as we're unable to receive them.
Note: do not message us via Qoo10/Qpost one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.
Thanks for your understanding, JessCloset

Notice
Seller

* It isn’t necessary to buy a new envelope from the post office! You can reuse the bag your item(s) arrived in. Don’t worry if you’ve already thrown it away. Simply use any plastic bag or old envelope as long as it is properly wrapped up and securely taped.
* Avoid the queue at the post office by buying your stamps at any of the SAM machines deployed island-wide at HDB heartlands, MRT stations, shopping malls as well as some selected private condominiums. Once your parcel is ready, you can drop it into any mailing box.

Notice
Seller

Unless stock is unavailable, parcels are despatched for delivery within 24 hours of ordering. There are no deliveries on the weekend.
Delivery via Singpost normal or registered mail takes 2 - 3 working days and TAQBIN, 1 - 2 working days.
Postal Delays: Singpost sometimes delivers parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to JessClosetCS@gmail.com.
Lost mail: We strongly advise customers to select registered mail or TAQBIN courier. We are not responsible for lost items sent by normal mail.

Notice
Seller

While we try to list the measurements of all items as accurately as possible, please allow a tolerance of at least +/- 3cm.

FAQ
Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ
Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ
Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ
Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ
Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ
Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ
Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ
Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ
Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ
Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ
Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

Answered
2016-05-28
hui*******
User

Hi, when will there be restock for the colours? Thanks.

User

Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset

Answered
2015-05-08
vvi*******
User

Hi seller
I m interested to buy but its free size. Will it too big/loose?.normally i wear S-M size
Pls advuse thanks.

User

Hi As size standards can differ depending on which size chart one uses, we advise you to check your own measurements against the measurements we have online before making your selection.Regards, Jesscloset

Answered
2015-03-11
sun*******
User

Dear seller,
I have ordered my pants on 4 Mar 2015, but until today I have any message from your side. And I also try to contact you a few days ago. But still no news from you. Please let me know what' s going on?

User

Hi
Thanks for your message. We're sorry to hear that your parcel hasn't arrived. Your parcel was sent on 5 Mar. Could you please check that the address you registered in the system is correct?
If the address is correct, your parcel should still get to you. I have seen some parcels delayed by Singpost and arrive up to 4 weeks late! If they are unable to deliver a parcel then it usually gets returned to us, in which case we then re-send it to customers.
Please give it a bit more time. If it doesn't arrive by 2 Apr (4 weeks after the delivery date as per our policy), please send your enquiry to JessClosetCS@gmail.com and then we decide what to do. Meanwhile we will also check our return address again to see if it has come back to us. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.)
Regards,
Joey

Answered
2015-01-10
may*******
User

Order No. 137792403 & 137792404 Order By 23.12.2014 (Pls take note)

User

Hi
Thanks for your message. We're sorry to hear that your parcel hasn't arrived yet. Your parcel was sent on 24 Dec. Could you please check that the address you registered in the system is correct?
Assuming that the address is correct, your parcel should still get to you. I have seen some parcels delayed by Singpost and arrive up to 4 weeks late! If they are unable to deliver a parcel then it usually gets returned to us, in which case we then re-send it to customers.
Please give it a bit more time. If it doesn't arrive by 21 Jan (4 weeks after the delivery date as per our policy), please send your enquiry to JessClosetCS@gmail.com and then we decide what to do. Meanwhile we will also check our return address again to see if it has come back to us.
Thanks for your patience,
Joey

Answered
2015-01-10
joa*******
User

Hi if order already can't fit , can exchange it?

User

Hi Thanks for your message. We can exchange this for you after you've received the item. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. Thanks, Joey

User

Can i go ur shop ubi to exchange?

User

Hi
We're very sorry but all exchanges must be done via the post. We're currently unable to arrange any meet-ups or self-collections. Regards, Jesscloset

Answered
2015-01-10
dor*******
User

Hi wld like to purchase few cols but can it fit in for size Uk12? Thks.

User

Hi
As sizes can vary depending on which international size chart one refers to, we recommend that you refer to the measurements on the webpage. For your information, the material is quite stretchy and can accommodate a range of sizes. Regards, Jesscloset

Answered
2014-12-29
geo*******
User

Hi, I'm wondering if the pants comes with back pockets? Thanks

User

Hi
Thanks for your query. The leggings/pants do not come with any pockets. Regards, Jesscloset

Answered
2014-12-16
red*******
User

Hi, can I check with you, I am currently size 28 so do u think the free size will fit in??

User

Hi
Thanks for your query. As sizes can vary depending on which international size chart one uses, we recommend that you take your own measurements and check them against the measurements on our page. For your information, the leggings are very stretchy and can accommodate a range of sizes. Regards, Jesscloset

Address
BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Ask Question
Policy & Notice


Similar Items

loading item