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【In Stock☆LOCAL SHIPPING】3 MINUS DEGREES! Cooling Bed Pad Mat /Gel Mattress  Healthy Heat Reduce / mattress/Gel Recycle / Folding High Tech  / Help Sleep Comfortable /  Premium 5 Size【M18】
65 items sold
12.80

【In Stock☆LOCAL SHIPPING】3 MINUS DEGREES! Cooling Bed Pad Mat /Gel Mattress Healthy Heat Reduce / mattress/Gel Recycle / Folding High Tech / Help Sleep Comfortable / Premium 5 Size【M18】


Customer who recommended this item
858 (Based on 968 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
About The GST Seller 2016-02-16
Manufacturer/
Place of origin
china Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (320)

Customer Photo Review board

Highly Recommend Great Product

Qoo Deliver makes it fast. Quality is good. Works well. Thanks

Size:90*90(+S$14.10) | Add option 1:No | Add option 2:No

+ Add this option
Oct 18, 2017 1
adb*******

Highly Recommend Really cooling

Quite heavy but prompt delivery. I like it.

Size:90*90(+S$14.10) | Add option 1:42*42(+S$6) | Add option 2:No

+ Add this option
Oct 17, 2017 1
Rte*******

Highly Recommend very fast very cool

very cooling nice nice nice ice

Size:90*90(+S$14.10) | Add option 1:45*80(+S$8.80) | Add option 2:42*42(+S$6)

+ Add this option
Oct 16, 2017
sea*******
Oct 12, 2017
toh*******

Highly Recommend Good buy!

Valued for money! Price is the same as per my last purchased (same item)

Size:45*80(+S$5.30) | Add option 1:No | Add option 2:No

+ Add this option
Oct 10, 2017
e69*******

Customer Review (968)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 18, 2017 adb*******
Highly Recommend Oct 17, 2017 Rte*******
Highly Recommend Oct 17, 2017 ale*******
Highly Recommend Oct 16, 2017 sea*******
Recommend Oct 14, 2017 kel*******
Highly Recommend Oct 13, 2017 ade*******
Recommend Oct 11, 2017 jue*******
Highly Recommend Oct 11, 2017 dea*******
Highly Recommend Oct 10, 2017 e69*******
Recommend Oct 08, 2017 li_*******

Item Q&A(77)

Status
Question & Answer
Date
Member
Notice
Seller

Dear customer:
Goods in our shop, in addition to a clear indication of goods containing GST(Consumption Taxloan), the rest of the goods are required to bear the buyer GST .Your understanding and cooperation will be highly appreciated. Thank you for your custom.

Answered
2017-10-03
son*******
User

Hi, when is the 90x145 coming? Thanks

User

Dear Customer,
I am sorry that the item in size 90x145 is not available now, and we won't restock it now, hope your understanding, thanks

Answered
2017-09-24
ted*******
User

Hi
May I know what's option 1 and 2? I only want to purchase the mat for mattress purpose. Which option should I pick? Any difference in price?
Thanks.

User

Dear Customer,
The different size is for different usage, the large size is for bed and sofa, and small size is for chair, pillow,etc. option 1 and 2 means you can buy a few coolling pads in different size at the same time, but if you only want the mat for mattress purpose, you can choose No for option 1 and 2, hope can help you, thanks.

User

so you mean i should pick option 1 for mattress. Right?

User

Dear Customer,
Please see the attached,if you only want to buy one mattress, just choose as the picture, hope can help you, thanks.

User

hi,
i noticed that your largest mat (90X145) is out of stock. When are the new stock arriving?
Thanks

User

Dear Customer,
I am sorry that we won't restock the mat in 90X145,but you can choose other size, the item is in super clearance sale now, which is cost effective.hope your understanding, thanks.

Answered
2017-09-20
ire*******
User

Please see picture attached

User

Dear Customer,
I have given you my email address in last email, please send the other 2 pads picture, thanks for your undersatnding.

Answered
2017-09-20
ire*******
User

Dear Seller

I have just received the items. However, both the chair pad and one of the bed pad have very bed yellow stains.

The items look like they have been stored for a long time. Please arrange for an exchange for the 2 chair pads and bed pad as they are totally unacceptable.

Regards,

User

Dear Customer,
I am so sorry to hear that, could you offer us some pictures to show the problem? so we can help you solve the problem, hope to hear you soon, thanks.

User

Please provide me your email address so that I can send you the pictures.

User

Dear Customer,
My email address is shanshanchen@qoo10.com, hope to hear you soon, thanks.

Answered
2017-08-24
iri*******
User

Dear seller,

will u going to restock soon for above largest size?

User

Dear Customer,
I'm sorry it is not going to be restocked after it is sold out.
Thanks.

Answered
2017-08-23
est*******
User

Item came but miltiple mold seen.. pleasw get back to me. Thank u.

User

Dear Customer,
I'm sorry, I don't understand it. Would please describe your isuue clearly?
Thanks.

User

The item came. Mouldy seen at multiple areas.

User

Dear Customer,
Sorry to hear that, Would you please provide some pictures to show that? so we can check it help you.
Thanks.

User

This

2nd

3rd

User

Dear Customer,
This is normal, and it does not affect the use.
Thanks.

User

You mean sending dirty item to customer is consider normal? Yes it does not affect the use. Stained brownish marks are normal?

Retook the photo

This

User

Dear Customer,

I'm sorry I misunderstand it. We are contacting with supplier, please wait.

Thanks.



Dear Customer,
I am really sorry for all the inconvenience, the press mark may be caused in transit, hope your understanding, could you try to wipe off the dirty part by using a cloth? Your kind understanding will be highly appreciated, thanks.
(Aug 28, 2017 14:56)

User

I will try to clean it off. If it can't come off kindly do an exchange . Thank u.

User

Dear Customer,
I am so sorry to hear that, could you offer us a more clear picture to show the Mouldy problem? it would be better to circle the part by using red mark, our supplier needs to check that, so we can find a way to help you, thanks for your cooperation, thanks.

Answered
2017-07-31
ste*******
User

Hi, i have placed an order cart number 223677676. I need this item urgent as my father is in hospital and the bed is very warm. Can you help? or any nearer MRT station to collect?

User

Dear Customer,
Thanks for your order, We will ship out in 3 days when you ordered, and then about 7-9 days to your hand, hope your understanding, thanks.

Answered
2017-07-23
sie*******
User

Hi understand additional item will be delivered 3 weeks later. Does it mean delivery for lst n 2nd item will not b at the same time? Tks
Hobg

User

Dear Customer,
If you place 2 orders seperately, the orders will be send out seperately in time order. I'm not sure whether 2 orders are delivered at the same shipment. It is likely that 2 orders will be sent out at the same time if you place orders at the same time.
Thanks.

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