OBdesign & I.MODA [The InCognita Girl] Join and get 1 MameQ!
Brand Qstore
14,802 Fellows


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Subject Register Date
Delivery Status Seller 2016-03-10
How to choose the correct size? Seller 2016-01-22
Refund Queries Seller 2016-01-06
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 316 (90%)
This chart shows buyer's satisfaction level.
product 20%
price 20%
delivery 20%
service 20%

Customer Review(349)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2016-07-30 pev*******
Highly Recommend 2016-07-16 dre*******
Highly Recommend 2016-04-24 tay*******
Highly Recommend 2016-04-10 boo*******
Highly Recommend 2016-03-25 dre*******
Highly Recommend 2016-02-06 tri*******
Highly Recommend 2016-01-24 ywy*******
Highly Recommend 2015-12-09 dre*******
Highly Recommend 2015-12-01 may*******
Highly Recommend 2015-11-14 sit*******
Item Q&A(48)
No. Question & Answer Member Date Status
NOTICE Delivery Status Seller
NOTICE How to choose the correct size? Seller
NOTICE Refund Queries Seller
NOTICE Selected wrong option Seller
20437880 Capri pants ywy******* 2015-12-28 Answered
May I know will you be having any stock on the capri pants?
Thank you.
[Re] Capri pants
We will be re-listinog the Capri pants this week, thank you.
[Re] Capri pants
Thank you very much.
Looking forward!
[Re] Capri pants
Thank you, you may wish to check out this link. :)

18979998 When will shipment arrive? kim******* 2015-09-07 Answered
Hi Seller,

Regarding cart no. 97112521 of which order was placed on 2 Sep 2015.
Can you advise when will I receive the shipment?
[Re] When will shipment arrive?
We have seen that the item has been delivered on the 8th SEPT, thank you.
18778433 Restock she******* 2015-08-23 Answered
Hi, when will you be restocking the bra top?
[Re] Restock
The bra top has been restocked, thank you.
18530290 dark red restock fre******* 2015-08-03 Answered
Hi Dearie when will u restock Dark Red in 2L?
[Re] dark red restock
Hi there, may I know which item are you enquiring on? Capri, shorts or Skinny? Thank you. :)
18232449 [Re] Non-receipt claim Order no.(147637084) ang******* 2015-07-09 Answered
Hi, As at today, I did not receive your shipment or any mails regarding the shipment. Please let me know what happen?
Thank you.
[Re] [Re] Non-receipt claim Order no.(147637084)
Dear Angela, Qxpress has returned the package back to us as you have requested for non-receipt claim from Qoo10, we are unable to send you the item as it has been refunded by Qoo10 as shown in the system that the non-receipt claim has been refunded, thank you.
18039542 Item No. 41857750 - Order No. 147637084 ang******* 2015-06-23 Answered

Understand you do not have light orange for size L - Capri Pants. Do you have khaki colour for size L? If have, please change to khaki.

Please also let me know whether can I change size if it is too tight because this is the first time I am buying pants from you and unsure about the pants' cuttings. Thank You.
[Re] Item No. 41857750 - Order No. 147637084
Dear Angela,

We do offer size exchange policy. Will proceed to exchange to Khaki L, thank you. :)
17999413 Goods dle******* 2015-06-19 Answered

This is my second time purchased, but for my second order I didn't receive all my orders fully.
Order Number: 147142000 Capri pants
I only received the short, could you please send the pants.
[Re] Goods
Hi dearie, had Qmsg to you on the 15/Jun, awaiting your reply to complete your order:)

2015-06-15 13:24:12
From:The InCognita Girl
Dear Denise,
Apologise that deep blue 4L is in restocking mode after receiving news from our Taiwan warehouse. Would you like to opt for another color (cream, khaki, light orange, peach, light purple, light blue, royal blue, light green, mint green and light yellow available) or prefer to cancel and refund this order? Thank you. :)
[Re] Goods

Yes, I would like to cancel it since there is no available on my color choice.
please advice on the process of cancellation.
thank you
[Re] Goods
Kindly select non-recipt claim on the item in your Q-account, Qoo10 will process the refund to your account in 3-5 working days, thank you. :)
[Re] Goods
I couldnt select that option.
please advice on other alternative
[Re] Goods
Dear Denise, we have dropped an email to our Qoo10 rep to process the refund in the next 3-5 working days, thank you.
17987864 Refunding matters nop******* 2015-06-19 Answered
Hi, I had bought from you 2 items and you cancelled it already, but the credit card bills came in and was added up and I needed to pay, how will the refund be done now?
[Re] Refunding matters
Dear Buyer, Qoo10 will process the refund in 3-5 working days, it should reflect in your credit card statement in the next bill, thank you.

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