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- Requires a minimum purchase of $200
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- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse. Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.
Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.
If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.
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Shipping abit slow luckily my winter trip is next month. Colour is OK but common colour like black & dark blue always sold out. Seller should bring in more stock for common colour
Size:3L | Color:Peach(+S$2.70)
Item Colour turned out better than expected. Material is good , not too thick or too thin.
Size:S | Color:Deep Purple
Nice and Comfy. The color is exactly how it looks like on the picture
Size:2L | Color:Pink|Cream|Blue(+S$2.70)
Item received was well packed and delivery was very fast. Will definitely buy again.
Size:M | Color:Khaki|Deep Red|Black
T shirt material is a bit thin, Material soft. Sweater ok
Size:L | Color:Khaki|Deep Red|Black
Size:3L | Color:Deep Purple(+S$3.50)
Size:3L | Color:Khaki|Deep Red|Black(+S$2.70)
Size:XL | Color:Black(+S$2.70)
Size:2L | Color:Brown(+S$2.70)
Size:S | Color:Khaki|Deep Red|Black
Size:M | Color:Deep Red
Hi, I am unable to add to cart as it stated item unavailable. When will you restock?
Hi seller,Please send out my orders I had placed on 1st Nov 2015 as soon as you can.I need it to reach me before 15th Nov 2015 as I am flying off.The orders are order no:155941812, 155941813.Thank you.
Dear Jialin, your turtleneck knitted top in Brown 3L is in restocking mode, kindly let us know which color to replace with (all others available), thank you.
Hi seller,If Brown is not available, then please send me deep purple.So the 2 colours should be deep red and deep purple.Thanks.
Thanks and noted. Will proceed with deep purple.
Hi seller, will you be restocking this?
Deep Red has been restocked, thank you.
Hi seller,I am interested in your size 3L single coloured knitted turtleneck knitwear.When will you be restocking?
We expect the restocks to come in Early October for this item, thank you.
Hi. I'd like to know if it I'll b suitable for my trip to Taiwan the Dec 2015.
Hi dearie, this will be suitable for an inner wear, you will need to bring another an outer wear (like our hoodies or our jackets with fleece) for extra warmth to beat the cold. Individual coldness withstand limit differs too. Have a great trip this Dec! Keep warm! :)OBSG
Hi. My measurement is bust 32, waist 23-24, hips 33 I think.Pls advise if long John is required.Also, I am getting Item 4 from your "Keep warm" section. Pls advise the size of the jacket since I'll probably b wearing 2 layers and also the size of this sweater.Thanks.
Will recommend size L for room for layers. For the sweater will recommend M. Have made a trip to Taiwan during early JAN period just a year back, did not require a long john and wore the exact knitted top listed here. Bring a long john in case you need the extra warmth. :)
Does your knitwear shrink after washing?
Hi dearie, so far we do not have such feedback from our customers on our knitwear :)OBSG
hiwhen can i order these items?Thanks
Hi dearie, sure which colour & size? Thank you for your support :)OBSG
Pink cream blue - size SIs there a reason why you are no longer allowing people to add to cart?Any discount? Thanks!
Hi dearie, as the knitwear is coming to end of season, do email us (firstname.lastname@example.org) if you are still keen to order. Our team will liase you via email on your request. Thanks :)OBSG
i have ordered on 6-dec. still no sign of any delivery status. Pls confirm your interest in fulfilling the order; otherwise I will cancel this.Thanks & regards
Dear Vivian, apologise that the orders are still 'on request' mode as one of your order is still pending shipment and awaiting your reply with regards to the 2L Khaki/Deep Red/Black Turtleneck Knitted Top in restocking mode in a Qpost sent on the 8th DEC, thank you. :) "2014-12-08 12:25:53From:The InCognita Girl / To:Viv********Dear Vivian,Apologise that 2L Khaki/Deep Red/Black Turtleneck Knitted Top is in restocking mode after receiving news from our Taiwan warehouse. Would you like to opt for another color (all available except for Deep Red, Deep Purple, Beige, Pink/Cream/Blue, Green/Pink/Beige) or prefer to cancel and refund this order? You may reply to email@example.com so that we can process your reply as soon as possible, thank you. :)"
if I order tomorrow when will I receive?
Dear customer.Your inquiry will soon be confirmed and answered by the seller.※ Inquiries related to Payment. Cancellation and any Urgent issue can possibly be dealt from CS team.Thanks & Best regards.P.S. The information is also sent to the seller to meditate this case.Hi there, our delivery generally takes about 5 working days from Taiwan, thank you.
There isn’t any posted question about item.