OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow and get 1 MameQ!
Brand Qstore
20,521 Fellows
20%
POWER MINISHOP RATE 90%
45.95

OBDESIGNOBDESIGN ★ I.MODA ★ KNITTED TURTLENECK KNITWEAR ★ FREE SIZE ★ PLUS SIZE ★ SIZE S - 3L ★ OFFICE ★ TRAVEL

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Customer who recommended this item
64 (Based on 66 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $128.00 in a cart.
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (16)

Customer Photo Review board
Nov 28, 2016 2
dor*******
Nov 13, 2016 3
ana*******

Highly Recommend Sweater

Nice and Comfy. The color is exactly how it looks like on the picture

Size:2L | Color:Pink|Cream|Blue(+S$2.70)

+ Add this option
Sep 30, 2016 1
gai*******
Aug 18, 2016 1
lei*******
Nov 22, 2015 2
lin*******

Customer Review (66)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 22, 2016 jas*******
Recommend Dec 07, 2016 my.*******
Recommend Nov 28, 2016 dor*******
Recommend Nov 21, 2016 san*******
Highly Recommend Nov 13, 2016 ana*******
Highly Recommend Sep 30, 2016 gai*******
Recommend Sep 06, 2016 iyg*******
Recommend Sep 05, 2016 pec*******
Recommend Aug 31, 2016 mel*******
Highly Recommend Aug 18, 2016 lei*******

Item Q&A(11)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Unanswered
2016-09-26
pan*******
User

Hi,
I am unable to add to cart as it stated item unavailable. When will you restock?

Answered
2015-11-03
koh*******
User

Hi seller,
Please send out my orders I had placed on 1st Nov 2015 as soon as you can.
I need it to reach me before 15th Nov 2015 as I am flying off.
The orders are order no:155941812, 155941813.
Thank you.

User

Dear Jialin, your turtleneck knitted top in Brown 3L is in restocking mode, kindly let us know which color to replace with (all others available), thank you.

User

Hi seller,
If Brown is not available, then please send me deep purple.
So the 2 colours should be deep red and deep purple.
Thanks.

User

Thanks and noted. Will proceed with deep purple.

Answered
2015-10-09
oth*******
User

Hi seller, will you be restocking this?

User

Deep Red has been restocked, thank you.

Answered
2015-09-03
jia*******
User

Hi seller,
I am interested in your size 3L single coloured knitted turtleneck knitwear.
When will you be restocking?

User

We expect the restocks to come in Early October for this item, thank you.

Answered
2015-07-01
tak*******
User

Hi. I'd like to know if it I'll b suitable for my trip to Taiwan the Dec 2015.

User

Hi dearie, this will be suitable for an inner wear, you will need to bring another an outer wear (like our hoodies or our jackets with fleece) for extra warmth to beat the cold. Individual coldness withstand limit differs too. Have a great trip this Dec! Keep warm! :)

OBSG

User

Hi. My measurement is bust 32, waist 23-24, hips 33 I think.
Pls advise if long John is required.
Also, I am getting Item 4 from your "Keep warm" section. Pls advise the size of the jacket since I'll probably b wearing 2 layers and also the size of this sweater.
Thanks.

User

Will recommend size L for room for layers. For the sweater will recommend M. Have made a trip to Taiwan during early JAN period just a year back, did not require a long john and wore the exact knitted top listed here. Bring a long john in case you need the extra warmth. :)

User

Does your knitwear shrink after washing?

User

Hi dearie, so far we do not have such feedback from our customers on our knitwear :)

OBSG

Answered
2015-03-08
ade*******
User

hi
when can i order these items?
Thanks

User

Hi dearie, sure which colour & size? Thank you for your support :)

OBSG

User

Pink cream blue - size S
Is there a reason why you are no longer allowing people to add to cart?

Any discount? Thanks!

User

Hi dearie, as the knitwear is coming to end of season, do email us (the.incognitagirl@gmail.com) if you are still keen to order. Our team will liase you via email on your request. Thanks :)

OBSG

Answered
2014-12-10
cla*******
User

i have ordered on 6-dec. still no sign of any delivery status. Pls confirm your interest in fulfilling the order; otherwise I will cancel this.

Thanks & regards

User

Dear Vivian, apologise that the orders are still 'on request' mode as one of your order is still pending shipment and awaiting your reply with regards to the 2L Khaki/Deep Red/Black Turtleneck Knitted Top in restocking mode in a Qpost sent on the 8th DEC, thank you. :)

"2014-12-08 12:25:53
From:The InCognita Girl / To:Viv********

Dear Vivian,


Apologise that 2L Khaki/Deep Red/Black Turtleneck Knitted Top is in restocking mode after receiving news from our Taiwan warehouse. Would you like to opt for another color (all available except for Deep Red, Deep Purple, Beige, Pink/Cream/Blue, Green/Pink/Beige) or prefer to cancel and refund this order? You may reply to the.incognitagirl@gmail.com so that we can process your reply as soon as possible, thank you. :)"

Answered
2014-12-09
rvc*******
User

if I order tomorrow when will I receive?

User

Dear customer.



Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.



P.S. The information is also sent to the seller to meditate this case.


Hi there, our delivery generally takes about 5 working days from Taiwan, thank you.

Available during
MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
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