OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
16,854 Fellows


See all Incognita items


Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Place of origin
Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 64 (95%)
This chart shows buyer's satisfaction level.
product 20%
price 20%
delivery 20%
service 20%

Photo Review (16)

Customer Photo Review board
Nov 28, 2016 2
Nov 13, 2016 3

Highly Recommend Sweater

Nice and Comfy. The color is exactly how it looks like on the picture

Size:2L | Color:Pink|Cream|Blue(+S$2.70)

+ Add this option
Sep 30, 2016 1
Aug 18, 2016 1
Nov 22, 2015 2

Customer Review(66)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2016-12-22 jas*******
Recommend 2016-12-07 my.*******
Recommend 2016-11-28 dor*******
Recommend 2016-11-21 san*******
Highly Recommend 2016-11-13 ana*******
Highly Recommend 2016-09-30 gai*******
Recommend 2016-09-06 iyg*******
Recommend 2016-09-05 pec*******
Recommend 2016-08-31 mel*******
Highly Recommend 2016-08-18 lei*******

Seller Information

OBdesign & I.MODA [The InCognita Girl]

  • Available during:MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
Item Q&A(11)
No. Question & Answer Member Date Status
NOTICE Delivery Status Seller
NOTICE Refund Queries Seller
NOTICE Selected wrong option Seller
23982806 Stock Availablilty pan******* 2016-09-26 Unanswered
19704879 order no:155941812, 155941813 koh******* 2015-11-03 Answered
Hi seller,
Please send out my orders I had placed on 1st Nov 2015 as soon as you can.
I need it to reach me before 15th Nov 2015 as I am flying off.
The orders are order no:155941812, 155941813.
Thank you.
[Re] order no:155941812, 155941813
Dear Jialin, your turtleneck knitted top in Brown 3L is in restocking mode, kindly let us know which color to replace with (all others available), thank you.
[Re] order no:155941812, 155941813
Hi seller,
If Brown is not available, then please send me deep purple.
So the 2 colours should be deep red and deep purple.
[Re] order no:155941812, 155941813
Thanks and noted. Will proceed with deep purple.
19387243 Restock of deep red colour oth******* 2015-10-09 Answered
Hi seller, will you be restocking this?
[Re] Restock of deep red colour
Deep Red has been restocked, thank you.
18931822 restock jia******* 2015-09-03 Answered
Hi seller,
I am interested in your size 3L single coloured knitted turtleneck knitwear.
When will you be restocking?
[Re] restock
We expect the restocks to come in Early October for this item, thank you.
18132043 Dec 2015 tak******* 2015-07-01 Answered
Hi. I'd like to know if it I'll b suitable for my trip to Taiwan the Dec 2015.
[Re] Dec 2015
Hi dearie, this will be suitable for an inner wear, you will need to bring another an outer wear (like our hoodies or our jackets with fleece) for extra warmth to beat the cold. Individual coldness withstand limit differs too. Have a great trip this Dec! Keep warm! :)

[Re] Dec 2015
Hi. My measurement is bust 32, waist 23-24, hips 33 I think.
Pls advise if long John is required.
Also, I am getting Item 4 from your "Keep warm" section. Pls advise the size of the jacket since I'll probably b wearing 2 layers and also the size of this sweater.
[Re] Dec 2015
Will recommend size L for room for layers. For the sweater will recommend M. Have made a trip to Taiwan during early JAN period just a year back, did not require a long john and wore the exact knitted top listed here. Bring a long john in case you need the extra warmth. :)
[Re] Dec 2015
Does your knitwear shrink after washing?
[Re] Dec 2015
Hi dearie, so far we do not have such feedback from our customers on our knitwear :)

16742843 stock ade******* 2015-03-08 Answered
when can i order these items?
[Re] stock
Hi dearie, sure which colour & size? Thank you for your support :)

[Re] stock
Pink cream blue - size S
Is there a reason why you are no longer allowing people to add to cart?

Any discount? Thanks!
[Re] stock
Hi dearie, as the knitwear is coming to end of season, do email us (the.incognitagirl@gmail.com) if you are still keen to order. Our team will liase you via email on your request. Thanks :)

15672447 Order 91602203 cla******* 2014-12-10 Answered
i have ordered on 6-dec. still no sign of any delivery status. Pls confirm your interest in fulfilling the order; otherwise I will cancel this.

Thanks & regards
[Re] Order 91602203
Dear Vivian, apologise that the orders are still 'on request' mode as one of your order is still pending shipment and awaiting your reply with regards to the 2L Khaki/Deep Red/Black Turtleneck Knitted Top in restocking mode in a Qpost sent on the 8th DEC, thank you. :)

"2014-12-08 12:25:53
From:The InCognita Girl / To:Viv********

Dear Vivian,

Apologise that 2L Khaki/Deep Red/Black Turtleneck Knitted Top is in restocking mode after receiving news from our Taiwan warehouse. Would you like to opt for another color (all available except for Deep Red, Deep Purple, Beige, Pink/Cream/Blue, Green/Pink/Beige) or prefer to cancel and refund this order? You may reply to the.incognitagirl@gmail.com so that we can process your reply as soon as possible, thank you. :)"
15656672 Shipping/delivery rvc******* 2014-12-09 Answered
if I order tomorrow when will I receive?
[Re] Shipping/delivery
Dear customer.

Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.

P.S. The information is also sent to the seller to meditate this case.

Hi there, our delivery generally takes about 5 working days from Taiwan, thank you.