OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
17,828 Fellows


See all Incognita items

Customer who recommended this item
114 (Based on 132 reviews)
Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%


Subject Register Date
Delivery Status Seller 2016-03-10
How to choose the correct size? Seller 2016-01-22
Refund Queries Seller 2016-01-06
Place of origin
Taiwan Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (41)

Customer Review (132)

Customer Review board
Rating Feedback Date Written by
Not Recommend Nov 29, 2016 Pei*******
netural Nov 07, 2016 cat*******
Highly Recommend Aug 27, 2016 eil*******
Recommend Jul 25, 2016 chu*******
Recommend Jul 01, 2016 aic*******
Recommend Jun 16, 2016 kar*******
netural Jun 15, 2016 kar*******
Highly Recommend Jun 13, 2016 cla*******
netural Jun 02, 2016 car*******
Recommend May 31, 2016 hua*******

Seller Information

OBdesign & I.MODA [The InCognita Girl]

  • Available during:MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
Item Q&A(44)
No. Question & Answer Member Date Status
NOTICE Delivery Status Seller
NOTICE How to choose the correct size? Seller
NOTICE Refund Queries Seller
NOTICE Selected wrong option Seller
24675684 Reference to my order - 192704790 jos******* 2016-11-19 Unanswered
23440688 SIZE irt******* 2016-08-12 Answered

My bust is 44 inch and waist 105 cm.
Should I choose 2XL or 3XL?
Will recommend size 2L for a good fit, 3L for a casual fit. Thank you.
23427087 Size irt******* 2016-08-11 Answered

Waist is 105cm. Which size should I pick?

[Re] Size
Will recommend size 2L for a good fit, 3L for a casual fit. Thank you.
23376603 Size bra******* 2016-08-07 Answered

My sizes are:

Bust 32"
Waist 25"
Hips 38"-39"
Height 1.65m

May I know which size should I get if I prefer the jacket to be slightly loose around the hip area after zipping up? Which is the recommended size, S or M?

Thank you!!
[Re] Size
Dear Buyer, will highly recommend size M for this item, thank you.
22766223 Restock for deep blue trench hoodies jas******* 2016-06-19 Answered
Hi seller,

I am keen to purchase deep blue trench hoodies jacket (S size). May I know will there be a restock coming in soon? Please advise. Thanks
[Re] Restock for deep blue trench hoodies
Dear Buyer, the next restock is expected to come in Mid July/End July, thank you.
22597236 Order # 174560793 jea******* 2016-06-04 Answered

I have sent numerous email as regards to my above order which was placed on May 21. It has been more than 2 wks and still yet to receive.

Pls revert asap URGENTLY

Thks n Rgds
[Re] Order # 174560793
Dear Buyer, a Qpost has been sent on the 23rd MAY with regards to Olive Green in restocking mode and if you would like to opt for Grey Blue, lemon yellow or light purple, thank you.
22499125 Size tan******* 2016-05-26 Answered
Hi, my shoulder is around 39cm across. Waist 27 inches. Height 173cm. What size would you recommend?
[Re] Size
Dear Buyer, will recommend size L, thank you.
21662348 MISSING ORDER ord******* 2016-04-06 Answered
Waited close to a month for order- Still missing.

was told by seller that delivery failed and hence need to liaise with delivery company for re-delivery.

1. there was no notification of failed delivery attempt- no sms no delivery notice. how are we supposed to know that they tried to deliver?

2. it has been more than two weeks since their "attempted delivery" but till now, no follow up done by either seller or citilink.

3. have tried calling citilink for more than 15times. NO response or sometimes i get the number not in use message by Singtel. what is happening?!?!

i have a trip next week, and i need this hoodie for the trip.

Please follow up and appreciate Seller's kind assistance.
i have ordered a few times through seller and so far very happy with orders and service.
however this is VERY disappointing. there was no follow up, no updates and no response.

PLEASE help. & thank you very much.
Dear Buyer, for delivery status, we usually do not have info unless our buyers' Qpost to us with regards to their delivery issues, the tracking for the status has shown that there is a failed delivery attempt on the 17th MARCH, a Qpost was received on the 2nd APRIL, hence we have suggested to contact Citylink at 6344 3377 for a re-delivery atttempt, to take note that their working hours is betwee 9am - 6pm during weekdays. On our side, we will drop an email to them to let them know of the re-delivery, thank you.
i have called them again but could not contact them.

my trip is this week- really need your help. PLEASE.

Policy & Notice