OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
18,256 Fellows
$5.00
POWER MINISHOP RATE 90%
35.95

★ OBDESIGN ★ I.MODA ★ ORANGE BEAR ★ TIG ★ THE INCOGNITAGIRL ★ TRENCH CHECK LINING HOODIES ★ SIZE S - 3L ★ TRAVEL ★ HOODIES ★ WORK ★ HOLIDAY ★ AIRCON ★ EVENTS

See all Incognita items

Customer who recommended this item
114 (Based on 132 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (41)

Customer Review (132)

Customer Review board
Rating Feedback Date Written by
Not Recommend Nov 29, 2016 Pei*******
netural Nov 07, 2016 cat*******
Highly Recommend Aug 27, 2016 eil*******
Recommend Jul 25, 2016 chu*******
Recommend Jul 01, 2016 aic*******
Recommend Jun 16, 2016 kar*******
netural Jun 15, 2016 kar*******
Highly Recommend Jun 13, 2016 cla*******
netural Jun 02, 2016 car*******
Recommend May 31, 2016 hua*******

Item Q&A(44)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Unanswered
2016-11-19
jos*******
User

Please kindly get back to me asap. It has been 10 days. Thanks.

Answered
2016-08-12
irt*******
User

Hi

My bust is 44 inch and waist 105 cm.
Should I choose 2XL or 3XL?

User

Will recommend size 2L for a good fit, 3L for a casual fit. Thank you.

Answered
2016-08-11
irt*******
User

Hi

Waist is 105cm. Which size should I pick?

Thanks

User

Will recommend size 2L for a good fit, 3L for a casual fit. Thank you.

Answered
2016-08-07
bra*******
User

Hi,

My sizes are:

Bust 32"
Waist 25"
Hips 38"-39"
Height 1.65m

May I know which size should I get if I prefer the jacket to be slightly loose around the hip area after zipping up? Which is the recommended size, S or M?

Thank you!!

User

Dear Buyer, will highly recommend size M for this item, thank you.

Answered
2016-06-19
jas*******
User

Hi seller,

I am keen to purchase deep blue trench hoodies jacket (S size). May I know will there be a restock coming in soon? Please advise. Thanks

User

Dear Buyer, the next restock is expected to come in Mid July/End July, thank you.

Answered
2016-06-04
jea*******
User

Hi,

I have sent numerous email as regards to my above order which was placed on May 21. It has been more than 2 wks and still yet to receive.

Pls revert asap URGENTLY

Thks n Rgds
Jean

User

Dear Buyer, a Qpost has been sent on the 23rd MAY with regards to Olive Green in restocking mode and if you would like to opt for Grey Blue, lemon yellow or light purple, thank you.

Answered
2016-05-26
tan*******
User

Hi, my shoulder is around 39cm across. Waist 27 inches. Height 173cm. What size would you recommend?

User

Dear Buyer, will recommend size L, thank you.

Unanswered
2016-04-06
ord*******
User

Waited close to a month for order- Still missing.

was told by seller that delivery failed and hence need to liaise with delivery company for re-delivery.

1. there was no notification of failed delivery attempt- no sms no delivery notice. how are we supposed to know that they tried to deliver?

2. it has been more than two weeks since their "attempted delivery" but till now, no follow up done by either seller or citilink.

3. have tried calling citilink for more than 15times. NO response or sometimes i get the number not in use message by Singtel. what is happening?!?!

i have a trip next week, and i need this hoodie for the trip.

Please follow up and appreciate Seller's kind assistance.
i have ordered a few times through seller and so far very happy with orders and service.
however this is VERY disappointing. there was no follow up, no updates and no response.

PLEASE help. & thank you very much.

User

Dear Buyer, for delivery status, we usually do not have info unless our buyers' Qpost to us with regards to their delivery issues, the tracking for the status has shown that there is a failed delivery attempt on the 17th MARCH, a Qpost was received on the 2nd APRIL, hence we have suggested to contact Citylink at 6344 3377 for a re-delivery atttempt, to take note that their working hours is betwee 9am - 6pm during weekdays. On our side, we will drop an email to them to let them know of the re-delivery, thank you.

User

i have called them again but could not contact them.

my trip is this week- really need your help. PLEASE.

Available during
MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
Ask Question
Policy & Notice