OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow and get 1 MameQ!
Brand Qstore
20,525 Fellows
20%
POWER MINISHOP RATE 90%
30.95

OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ BUTTONED SLIM FIT JEANS ★ S-5L SIZE ★ 1 COLOUR ★ PLUS SIZE ★ CASUAL ★ TRAVEL ★ ORANGE BEAR ★ HOLIDAY ★ OFFICE ★ WORK ★ JEANS COLLECTION

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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
OBDESIGN / TAIWAN Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
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Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Answered
2017-03-20
kkp*******
User

Hi CS
Regret I missed your reply again asking for photo on the measurement! I just enclosed the waist that is almost 50cm!
I don't understand why seller give such a big sizing for 80kg! Usually he give size 2L for 80kg but for this pc of pant he recomment 3L resulted too big and I can't wear. I just want to ask for exchange! Due to the wrong sizing given by seller, I think it will be fair to buyers for seller to arrange his courier to do an exchange and immediate take back and replace with a correct sizing pant! And NOT asking buyers to bear again the courier cost which had been paid once by buyers! Also it is not buyers fault! So can you assist on this!

User

Dear Buyer, our comparison charts are there for our customers based on the models size measurements on what size they choose, customers should not only look at the weight to gauge the size, waist, hips should be taken into consideration as well. Furthermore, the waist measurement taken, measured at 19.4 inches is well within the measurements given in our measurement chart for Size 3L. Lastly, your reply was given almost 2 months upon recept of your item. Our exchange returns policy are only for items received within the last 14 working days, we can still make an exception for you, thank you.

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