OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
20,352 Fellows
30%
POWER MINISHOP RATE 90%
25.67

OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ CLASSIC CHECK SHORTS ★ S-3L SIZE ★ 2 COLOURS ★ PLUS SIZE ★ CASUAL ★ TRAVEL ★ ORANGE BEAR ★ HOLIDAY ★ OFFICE ★ WORK ★ PANTS COLLECTION

See all Incognita items

Customer who recommended this item
3 (Based on 3 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
OBDESIGN / TAIWAN Condition New Product
Shipping From From Overseas (Taiwan)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Answered
2016-07-22
jan*******
User

Hi seller,
Will you be restocking royal blue shorts for size M ? Thanks and hope to hear from you soon!

User

Apologies that there will be no restock for this Royal Blue M at the moment, thank you.

Answered
2016-05-27
she*******
User

Hi seller, please kindly reply my messages & let me know on the updates of the order, as I have been waiting for almost a week for your reply. If there are no updates from you soon, I would cancel my order. Thanks.

User

Dear Buyer, we will recommend to cancel the items first as the items are still in restocking mode, thank you.

Unanswered
2016-03-19
she*******
User

Hi seller,

Will there be stocks for 2L coming in soon? Thanks.

User

Dear Buyer, we have stocks coming in for both XL and 2L which will come in 3 weeks time, thank you.

User

Alright I would want to change to XL royal blue & i'll wait for 3 weeks. Thanks :)

User

Dear Buyer, in that case we will place it into waiting list, thank you.

User

Hi seller,

Will you be sending the items out soon? Thanks.

User

Dear Buyer, apologies that the item has not yet been restocked at the moment, would you like to continue waiting or prefer to opt for another item to expedite the delivery? Thank you.

User

Hi seller,

I will continue to wait for the delivery thanks.

User

Dear Buyer, thank you, we will update you via Qpost as soon as the item has been restocked, as it is now in the waiting list and will be automatically allocated to your order, thank you.

User

Hi Seller,

Any updates on the items? Thanks.

User

Dear Buyer, apologies that the Royal Blue XL has not yet been rstocked as of now as the estimated date has been further delayed by the factory, would you like to replace to another item instead? Thank you.

User

It's okay I will continue to wait. Thanks a lot and appreciate your update.

User

Dear Buyer, as your item has been placed into the waiting list, it will automatically be updated to your order once it has been restocked in system, thank you for your patience. :)

User

Hi seller, are there any updates on the stocks? Thanks.

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