OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
17,871 Fellows
50%
GOOD MINISHOP RATE 90%
22.95

OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ COLORED FLEECED SLIM FIT PANTS ★ S-4L SIZE ★ 8 COLOURS ★ CASUAL ★ COMFORT ★ TRAVEL ★ HOLIDAY ★ OFFICE ★ EVENT ★ PANTS ★ PANTS COLLECTION

See all Incognita items

Customer who recommended this item
5 (Based on 5 reviews)
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 80%/100%

Notice

Subject Register Date
Delivery Status Seller 2016-03-10
How to choose the correct size? Seller 2016-01-22
Refund Queries Seller 2016-01-06
more
Manufacturer/
Place of origin
Orange Bear / TAIWAN Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Photo Review board
Jul 14, 2016 1
chr*******

Seller Information

OBdesign & I.MODA [The InCognita Girl]

  • Available during:MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
Item Q&A(2)
No. Question & Answer Member Date Status
NOTICE Delivery Status Seller
NOTICE How to choose the correct size? Seller
NOTICE Refund Queries Seller
NOTICE Selected wrong option Seller
23889518 WHERE IS MY ORDER??? Kel******* 2016-09-19 Answered
Hey, how many times do I need to leave message for u all?? Nobody working at customer service itzi?? I am REALLY PASSED OFF NOW!! BEEN CONTACTING U ALL BUT ALWAYS NO REPLY!! YOU GUYS SHOULD HAVE THE BASIC MANNERS TO REPLY RIGHT WHEN THE DELIVERY GOT PROBLEM INSTEAD OF KEEPING QUIET!!

FROM A REALLY PISSED OFF CUSTOMER!!
 
[Re] WHERE IS MY ORDER???
Dear Buyer, we are currently checking with our Taiwan warehouse on the status of your package as the status of your package is shown to be delivered, we will proceed to do a re-dispatchment of your package should there be a discrepancy in the delivery immediately, thank you and apologies for the inconvenience caused.
 
[Re] WHERE IS MY ORDER???
I did not receive the parcel. I called up SF Express and ask for my address and told me that the tracking number given was not the same address. U can call them up to check.

As I had previously experienced slow delivery from your company so I purposely ordered my pants earlier for my upcoming holiday trip. I need the pants by this week! How long do I still need to wait?
 
[Re] WHERE IS MY ORDER???
Dear Buyer, may we know when is your holiday? We have made a re-dispatchment of the items from our Taiwan warehouse on the 20th SEPT, as the current package is still missing the washed fleece pants, we will proceed to dispatch the 2 items first to reach you first on next Monday, and the washed fleece pants in a seperate package to reach you next Tuesday. We apologise for this inconvenience caused.
23870295 Where is my pants? Kel******* 2016-09-17 Answered
I had been contacting you guys for the past 3 days but nobody bother to answer. I am referring to order no: 187625963, 187625964, 187625965 it was stated item had been delivered by SF Express but I DID NOT RECEIVE my pants at all! Could you guys please check and feedback if the pants had been sent to the wrong address & wrong person??? PLEASE REPLY.
 
[Re] Where is my pants?
Dear Buyer, we are currently checking with our Taiwan warehouse on the status of your package as the status of your package is shown to be delivered, we will proceed to do a re-dispatchment of your package should there be a discrepancy in the delivery immediately, thank you and apologies for the inconvenience caused.

Policy & Notice