OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
20,296 Fellows
30%
POWER MINISHOP RATE 90%
24.95

OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ COLOURED FLEECED DENIM PANTS ★ S-4L SIZE ★ 8 COLOURS ★ CASUAL ★ COMFORT ★ TRAVEL ★ HOLIDAY ★ OFFICE ★ EVENT ★ DENIM FLEECED ★ PANTS COLLECTION

See all Incognita items

Customer who recommended this item
5 (Based on 5 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
Orange Bear / TAIWAN Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Review (5)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 17, 2016 lum*******
Highly Recommend Aug 11, 2016 suk*******
Highly Recommend Jul 17, 2016 ttk*******
Recommend Jul 04, 2016 iyg*******
Recommend Dec 10, 2015 dia*******

Item Q&A(2)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Answered
2016-11-22
may*******
User

我买两条裤,你们送一条而已

User

Dear Buyer, apologies that our Taiwan warehouse has mis-looked on the quantity of your order. Another piece has been dispatched immediately to your address. Thank you.

Answered
2015-11-19
pui*******
User

Dear Seller,

Thanks for the fast delivery of my parcel. However, the sizes for 2 of the pants are quite loose for me. Is there anyway I can exchange for another size?

Order No.: 156941877 - this one the waist is lose but the legs can fit in. Can I exchange for size M?

Order No.: 156941878 - this is too loose haha.. If exchange can be done, could you advise me the size that suitable for me as reference to the order no. 156941877?

Hope to hear from you soon.

Thank you.

User

Dear Chloe will recommend M for both. We will drop you on the exchange procedures via another seperate Qpost, thank you.

User

Dear seller,

I've returned the items to your SG based on 1 Dec 2015 and have sent you several emails pertaining this issue. But i have not receive any of your reply so far.

Kindly reply urgently. thanks.

User

Dear Chloe, the tracking for your exchanged items will be as follow --> 158000300023410 thank you.

User

Dear Seller,

Thanks for informing. I thought your previous email mentioned that the exchanged items were sent out on 2 Dec 2015 and should be delivered to me by 9 Dec 2015 (today). However, the tracking record shows that it was shipped on 8 Dec 2015. I looking forward to receive it by today. Thanks.

User

Dear Chloe, we have called Citylink to change the address to the Bedok Address and they said that the items have been self-collected, kindly re-confirm, thank you!

User

Dear seller, yes i have self collected the parcel today because im yet to receive ur reply and i need it very urgently. thank for your reply.

User

Thank you and glad that you have received the package, thank you.

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