OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
20,357 Fellows
30%
POWER MINISHOP RATE 90%
0.00

OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ ELEGANT TUBE MAXI DRESS ★ S - 3L SIZES ★ 3 COLOURS ★ PLUS SIZE ★ CASUAL ★ TRAVEL ★ ORANGE BEAR ★ HOLIDAY ★ EVENT ★ MAXI DRESS

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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Answered
2016-05-29
mei*******
User

Hello

I ordered several items from you and till now, the status is still "Shipping Requested".

When will you send out the items? If you do not have the stocks and do not plan to send out due to other reasons, please let me know instead of keeping me waiting.

Thank you.

User

Dear Buyer, we have sent a Qpost on the 26th MAY that one of your items is in restocking mode however have not received a reply, we have also seen that the orders have been cancelled, thank you.

2016-05-26 11:22:38
From:OBdesign & I.MODA [The InCognita Girl] / To:Low*********

Apologise that Gray Blue is in restocking mode after receiving news from our Taiwan warehouse. Would you like to opt for another item (both colors in restocking mode) or prefer to cancel and refund this order?
____________________________________________

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