OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow and get 1 MameQ!
Brand Qstore
20,559 Fellows
20%
POWER MINISHOP RATE 90%
27.95

OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ FLORAL SIDE DRAWSTRING DRESS ★ S - 3L SIZE ★ 2 COLOURS ★ PLUS SIZE ★ CASUAL ★ TRAVEL ★ ORANGE BEAR ★ HOLIDAY ★ OFFICE ★ EVENT ★ FLORAL DRESS ★ DRESS COLLECTION

See all Incognita items

Customer who recommended this item
4 (Based on 4 reviews)
Customer Satisfaction Score
92%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 70%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Review (4)

Customer Review board
Rating Feedback Date Written by
Recommend Apr 04, 2016 nev*******
Highly Recommend Jan 23, 2016 Ng.*******
Recommend Oct 22, 2015 pet*******
Highly Recommend Oct 05, 2015 j0a*******

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Answered
2015-12-04
cho*******
User

Hi. I sent you an inquiry 3 days ago on the problem I have on refund. Can you please help. I notice that you only reply to inquiry post on Q&A board where everyone can see. Can you please settle this ASAP. I am your regular customer. There are things which I wanted to order but I don't dare to before I get my money back for the returned item.

User

Dear Sin Lin, we have dropped an email on Wednesday for Qoo10 to process refund for the pastel dress, it will be processed in 3-5 working days, thank you. We have also proceeded to refund for another item which has gone to restocking mode for the Denim Studded Jeans to prevent any delay and inconvenience caused. The other dress for exchanged has been dispatched, thank you.

Answered
2015-10-18
cho*******
User

I have left you 2 messages on Qoo10 and sent 2 emails to your gmail account asking for your exchange procedure. It almost 1 week and there is no reply from you. If your policy is all items are not exchangable, please at least tell me so. I have been waiting and waiting.

User

Dear Sin Lin, we have received your reply from your email. Thank you.

Answered
2015-09-30
pet*******
User

measurement for length is in inches. how about bust, waist and hem? inches or cm?

User

All our measurements are in inches, thank you.

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