||Selected wrong option
|25551462 ||colour ||jan******* ||2017-01-25 ||Unanswered|
|25524009 ||sizes ||jan******* ||2017-01-23 ||Answered|
| ||dear seller, |
do you think you will have stocks available for blue, size M ?
i am 158 cm / 55 kg and waist 30.
i think i fit M.
Will recomend size L instead for this item, thank you. Blue M is not available, only the Black is available, thank you.
but will L be too big for me ?
|23369628 ||restock ||li.******* ||2016-08-06 ||Answered|
| ||Hello, are you going to restock the blue colour? Than you |
Dear Buyer, Blue has been restocked, thank you.
|22984280 ||Blue color ||tri******* ||2016-07-06 ||Answered|
| ||Hi. When will the blue restock? |
[Re] Blue color
Blue has been restocked in limited quantities, thank you.
|21958473 ||Lacking of one out of six items ||mum******* ||2016-04-25 ||Answered|
| ||Dear Seller, |
I ordered 6 items (Cart no. 102126062) on April 18.
But, received only 5 items today and please advise on the 6th item I should receive.
[Re] Lacking of one out of six items
Dear Buyer, apologies that this item has been missed out in the package, we will be re-dispatching this item via AM Mail, which will reach you latest on Monday in your mailbox, thank you.
|21729929 ||Shipping Status ||bea******* ||2016-04-11 ||Answered|
| ||Hi, |
I would like to check regarding the shipping status of my item please.
It was stated on my account that my item has been shipped out on 7th May but I am unable to track my parcel. The link provided to track the shipment is invalid and does not exist.
My order number is 101813449168594469 (White, Size: M) and the tracking no. that I was provided with is 158000000012309.
Would you kindly help me track this shipment and update me please?
Will appreciate it a lot, thank you!
[Re] Shipping Status
Dear Buyer, apologies that the in-housing of the package by our domestic courier has been delayed due to the closure of Taiwan warehouse for Qin Ming Holidays last week, we expect the delivery to take place today as it has been in-housed yesterday by our domestic courier, thank you.
|21710082 ||Exchange ||ngl******* ||2016-04-10 ||Answered|
| ||Hi seller, received the clothings in very good condition. However the jeans is too big. Is it possible to exchange? |
We have sent you a seperate Qpost on the exchange procedure, thank you.
|20776485 ||Exchange ||sim******* ||2016-01-23 ||Answered|
| ||Hi, I Would like to do an exchange of size for my purchase, is that possible? |
Hi, we have dropped you a seperate Qpost on the exchange Procedure, thank you.