OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
MINISHOP RATE 90%
16.95

OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ FRONT BUTTONED SLENDER PANTS ★ THE INCOGNITA GIRL ★ PLUS SIZE ★ SIZE S-4L ★ OFFICE ★ TRAVEL ★ ORANGE BEAR

See all Incognita items

Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 11 (100%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Customer Review(12)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2016-04-03 kum*******
Recommend 2016-03-11 ps_*******
Recommend 2015-12-09 hob*******
Highly Recommend 2015-10-20 zun*******
Highly Recommend 2015-08-24 hob*******
Highly Recommend 2015-08-13 zun*******
Recommend 2015-06-28 mut*******
Highly Recommend 2015-05-30 miz*******
Recommend 2015-05-28 liy*******
Highly Recommend 2015-05-26 hua*******

Seller Information

OBdesign & I.MODA [The InCognita Girl]

  • Available during:MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE Delivery Status Seller
NOTICE Refund Queries Seller
NOTICE Selected wrong option Seller
23696212 Orders still on request! qia******* 2016-09-03 Answered
Hi my orders still under request since 31 Aug. When are u able to delivery my items? My 6 Cart No. 104911459
 
[Re] Orders still on request!
Dear Buyer, the restock is likely to take place in mid OCT, we will recommend to replace with another item or color or cancel/refund the items to prevent long delivery delay, thank you.
17749452 Order No. 144000251 Cart No. 94440014 jjl******* 2015-05-29 Answered
Singpost has confirmed this afternoon that the tracking number given by you is not traceable. Did you send or not? I need the replacement by 1st June and since you are not able to fulfill your obligation, I shall proceed to file for a full refund.
 
[Re] Order No. 144000251 Cart No. 94440014
Hi dearie, per clicking on your account shows no records. Do provide us your order # or Cart# to attend to your queries. Thanks :)

OBSG
17632492 Order No. 144000251 Cart No. 94440014 jjl******* 2015-05-20 Answered
Ordered on 26 April received the wrong colour on 4 May. Notified you of the colour error on the same day. U replied on 6 May admitting your mistake and assuring me that the correct colour has been despatched to me. I emailed you again on 13 May telling you that I have still not received my correct colour. But you chose to ignore my email. I heard nothing from you and I did not received the item I paid for. I ordered from Koollook on 11 May and I received 18 May with the correct colour. Look at other seller and judge yourself? I cannot wait indefinitely for you to send me a replacement. I want a refund. I am taking this matter to Qoo10.
 
[Re] Order No. 144000251 Cart No. 94440014
Hi dearie, our Team had replied you :)

OBSG
 
[Re] Order No. 144000251 Cart No. 94440014
Can you tell your Team that todate I have still not received my replacement for the wrong colour sent. Where is my light blue? I am leaving town on 1st June and my wife needs that for her travel. You are such a disappointment. I will let Qoo10 handle this.
17435604 Wrong colour jjl******* 2015-05-04 Answered
Hello seller I ordered a LIGHT blue but you sent a blue. I want to exchange. Please advise how do I go about doing it? My order no. is 144000251.
 
[Re] Wrong colour
Hi dearie, apologies about that. Do email your Cart :94440014 & pic of the bar code & items forour Team to check & verify which has been sent. They will liase with you shortly. Thank you & apologies for the inconvenience.

OBSG