OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
17,412 Fellows


See all Incognita items


Subject Register Date
Delivery Status Seller 2016-03-10
How to choose the correct size? Seller 2016-01-22
Refund Queries Seller 2016-01-06
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
11 (Based on 12 reviews)
Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Customer Review (12)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 03, 2016 kum*******
Recommend Mar 11, 2016 ps_*******
Recommend Dec 09, 2015 hob*******
Highly Recommend Oct 20, 2015 zun*******
Highly Recommend Aug 24, 2015 hob*******
Highly Recommend Aug 13, 2015 zun*******
Recommend Jun 28, 2015 mut*******
Highly Recommend May 30, 2015 miz*******
Recommend May 28, 2015 liy*******
Highly Recommend May 26, 2015 hua*******

Seller Information

OBdesign & I.MODA [The InCognita Girl]

  • Available during:MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE Delivery Status Seller
NOTICE How to choose the correct size? Seller
NOTICE Refund Queries Seller
NOTICE Selected wrong option Seller
23696212 Orders still on request! qia******* 2016-09-03 Answered
Hi my orders still under request since 31 Aug. When are u able to delivery my items? My 6 Cart No. 104911459
[Re] Orders still on request!
Dear Buyer, the restock is likely to take place in mid OCT, we will recommend to replace with another item or color or cancel/refund the items to prevent long delivery delay, thank you.
17749452 Order No. 144000251 Cart No. 94440014 jjl******* 2015-05-29 Answered
Singpost has confirmed this afternoon that the tracking number given by you is not traceable. Did you send or not? I need the replacement by 1st June and since you are not able to fulfill your obligation, I shall proceed to file for a full refund.
[Re] Order No. 144000251 Cart No. 94440014
Hi dearie, per clicking on your account shows no records. Do provide us your order # or Cart# to attend to your queries. Thanks :)

17632492 Order No. 144000251 Cart No. 94440014 jjl******* 2015-05-20 Answered
Ordered on 26 April received the wrong colour on 4 May. Notified you of the colour error on the same day. U replied on 6 May admitting your mistake and assuring me that the correct colour has been despatched to me. I emailed you again on 13 May telling you that I have still not received my correct colour. But you chose to ignore my email. I heard nothing from you and I did not received the item I paid for. I ordered from Koollook on 11 May and I received 18 May with the correct colour. Look at other seller and judge yourself? I cannot wait indefinitely for you to send me a replacement. I want a refund. I am taking this matter to Qoo10.
[Re] Order No. 144000251 Cart No. 94440014
Hi dearie, our Team had replied you :)

[Re] Order No. 144000251 Cart No. 94440014
Can you tell your Team that todate I have still not received my replacement for the wrong colour sent. Where is my light blue? I am leaving town on 1st June and my wife needs that for her travel. You are such a disappointment. I will let Qoo10 handle this.
17435604 Wrong colour jjl******* 2015-05-04 Answered
Hello seller I ordered a LIGHT blue but you sent a blue. I want to exchange. Please advise how do I go about doing it? My order no. is 144000251.
[Re] Wrong colour
Hi dearie, apologies about that. Do email your Cart :94440014 & pic of the bar code & items forour Team to check & verify which has been sent. They will liase with you shortly. Thank you & apologies for the inconvenience.


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