OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow and get 1 MameQ!
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OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ MACARON SERIES CAPRI PANTS ★ S-3L SIZE ★ 24 COLOURS ★ PLUS SIZE ★ CASUAL ★ TRAVEL ★ HOLIDAY ★ OFFICE ★ WORK ★ PANTS COLLECTION

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Customer who recommended this item
42 (Based on 48 reviews)
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
OBDESIGN / TAIWAN Condition New Product
Shipping From From Overseas (Taiwan)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (48)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 14, 2016 cia*******
netural Aug 27, 2016 twi*******
Highly Recommend Aug 08, 2016 elk*******
Highly Recommend Jul 07, 2016 flo*******
Highly Recommend Jul 04, 2016 yin*******
Recommend Jun 26, 2016 hhu*******
netural Jun 22, 2016 Hip*******
Highly Recommend Jun 07, 2016 yin*******
netural May 15, 2016 gle*******
Highly Recommend May 14, 2016 vha*******

Item Q&A(6)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Answered
2016-09-28
pet*******
User

I received black instead of deep grey I have ordered.

Please replace it with the correct colour.

Refer order 187878489 enquiry too. Restocking yet qxpress updated status as delivered?

User

Dear Buyer, as Qxpress automatically places all the items in the same cart to be on delivery even tho placed on request, kindly let us know if you still wish to wait for the restock in early OCT, thank you. Apologies that our Taiwan warehouse has sent in the wrong color for 187878490, as the dark gray is in restocking mode, we will proceed refund for this item, while there will be no need to return this wrong color item, thank you.

User

Ok noted. I would like to change the restocking item to light blue in L size instead. Thanks.

User

Dear Buyer, we have proceeded with the refund for the item, and replace with Light Blue for the restocking item, thank you.

Answered
2016-09-22
pet*******
User

The pants is out of stock, so I have requested to exchange for another design instead to exchange for another cour or wait for stock. Yet now, the other 2 items are now on delivery status. Can I know the current status for this?

User

Dear Buyer, as our Factory has replied that the capri pants will be restocked in early OCT, we have proceeded to send the items that are available first to you which should reach you this weekend, and the restocked item will be dispatched once the item is made available in early OCT, or would you still prefer to replace with the Capri Pants? Thank you.

User

I will wait for it to be restocked then.

User

Dear Buyer, as Qxpress automatically places all the items in the same cart to be on delivery even tho placed on request, kindly let us know if you still wish to wait for the restock in early OCT, thank you. Apologies that our Taiwan warehouse has sent in the wrong color for 187878490, as the dark gray is in restocking mode, we will proceed refund for this item, while there will be no need to return this wrong color item, thank you.

Answered
2016-07-27
jen*******
User

May I know when is the next instock for white colour?

User

Dear Buyer, apologies that there is no restock for this item at the moment, thank you.

Answered
2016-07-20
twi*******
User

Hi seller, I have not receive my item for nearly two months. Can you respond to me message.

Order Number : 175483904

User

Dear Buyer, as the Pink L and Mint Green L are still in restockingmode, would you like to opt for another color instead? Thank you. The available colors are, khaki, black, pink peach, peach, purple, royal blue, greyish blue, teal, orange available)

User

Hi seller,
Can you send peach color.

User

We have proceeded with peach, thank you.

Answered
2016-04-18
yun*******
User

Dear Seller,

Long time waiting, the shipping status still blank. When can I receive my order?
Order Date : Apr 09, 2016 / Cart no. : 101938990

User

Unsure if you have received your earlier message sent to you with regards to the Blue Ashes 2L in restocking mode from our Taiwan warehouse. Would you like to opt for another color (2L: pearl, light pink, pink, peach blossom, light yellow, min green, royal blue, light blue, teal, light green available) or prefer to cancel and refund this order?

User

Hi Seller,

Please change to peal color.

User

Dear Buyer, do you mean teal or pearl color? Thank you.

User

Hi, I mean pearl color.

User

Dear Buyer, we will process with Pearl color, also, thank you.

Answered
2016-01-28
poo*******
User

my waist is between 28-30cm. my height is 1.42cm. So which size i should order?

Thanks!

User

Hi, your measurement of 28CM is measured in 1 side right? We will recommend size S, thank you.

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