OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
14,041 Fellows
30%
MINISHOP RATE 90%
28.04

OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ PLEATED KNEE LENGTH SHORTS ★ S - 3L SIZE ★ 2 COLOURS ★ CASUAL ★ COMFORT ★ TRAVEL ★ HOLIDAY ★ OFFICE ★ EVENT ★ PANTS COLLECTION

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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
How to choose the correct size? Seller 2016-01-22
Refund Queries Seller 2016-01-06
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Manufacturer/
Place of origin
OBDESIGN / TAIWAN Condition New Product
Shipping From From Overseas (Taiwan)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 0 (0%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Customer Review(1)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-05-11 yuk*******
Item Q&A(1)
No. Question & Answer Member Date Status
NOTICE Delivery Status Seller
NOTICE How to choose the correct size? Seller
NOTICE Refund Queries Seller
NOTICE Selected wrong option Seller
23247839 1. Order Summary (Date : Jul 05, 2016 / Cart no. : 103687672) 2. Order Summary (Date : Jul 11, 2016 / Cart no. : 103817624) irt******* 2016-07-27 Answered
  Hi

I raised a returns claim almost 2 weeks ago but have yet to receive a reply.
I would like to return the 2 shorts I bought from you:

1. Order Summary (Date : Jul 11, 2016 / Cart no. : 103817624)
2. Order Summary (Date : Jul 05, 2016 / Cart no. : 103687672)

Can you please give me your address so that I can return them.
 

[Re] 1. Order Summary (Date : Jul 05, 2016 / Cart no. : 103687672) 2. Order Summary (Date : Jul 11, 2016 / Cart no. : 103817624)
Kindly take a photo of the item should it be a defective item as we only accept return request for items that are defective, thank you.

 

[Re] 1. Order Summary (Date : Jul 05, 2016 / Cart no. : 103687672) 2. Order Summary (Date : Jul 11, 2016 / Cart no. : 103817624)
I checked the returns information on your webpage.
Nowhere does it state that returns can only be made for defective item.
I bought the 2 shorts based on your chart size but the 2XL size which I received is too big for me.
Also, the material is extremely scratchy for my sensitive skin and Singapore's weather.

I definitely don't want those 2 shorts and want a return and refund.

 

[Re] 1. Order Summary (Date : Jul 05, 2016 / Cart no. : 103687672) 2. Order Summary (Date : Jul 11, 2016 / Cart no. : 103817624)
Dear Buyer, kindly take a look at our Exchanges and Returns under notice. As stated below



NOTE: Stricly no exchange to another design due to not up to expectation, only to similar design of a different size only. Minor Stains (especially on light coloured clothings (no larger than 10 CM diameter), minor thread frays at the end or seams, slight misalignment of seams, claims that cutting or design is not up to expectation, deliberate damage of item that warrants and exchange, slight measurement differences of 1-2 inches are not considered manufacture defects