OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
17,394 Fellows


See all Incognita items


Subject Register Date
Delivery Status Seller 2016-03-10
How to choose the correct size? Seller 2016-01-22
Refund Queries Seller 2016-01-06
Place of origin
Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
282 (Based on 300 reviews)
Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Customer Review (300)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 11, 2017 sum*******
netural Jul 08, 2017 pan*******
Highly Recommend Jun 09, 2017 saw*******
Highly Recommend Apr 21, 2017 iwu*******
netural Mar 19, 2017 Poh*******
Highly Recommend Jan 27, 2017 lay*******
Highly Recommend Jan 20, 2017 thr*******
Highly Recommend Jan 16, 2017 cin*******
Highly Recommend Jan 16, 2017 yur*******
Highly Recommend Oct 08, 2016 moo*******

Seller Information

OBdesign & I.MODA [The InCognita Girl]

  • Available during:MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
Item Q&A(43)
No. Question & Answer Member Date Status
NOTICE Delivery Status Seller
NOTICE How to choose the correct size? Seller
NOTICE Refund Queries Seller
NOTICE Selected wrong option Seller
22993276 Items not received lur******* 2016-07-07 Answered
I have not received my items. It's been more than 2 months already. Please update on the status
[Re] Items not received
Dear Buyer, we have proceeded to re-dispatch this item from our Taiwan warehouse, it will reach you this Monday/Tuesday, thank you.
22866285 Item not received lur******* 2016-06-27 Unanswered
22855924 Still pending exchange item (3 weeks ago) joy******* 2016-06-26 Unanswered
22681746 Order no.174159105 iki******* 2016-06-12 Answered
Hi seller, can i change my white top from XL to L? XL is really too big for me. Please advise. Thanks
[Re] Order no.174159105
Apologies that the size exchange request should come in within 10 working days upon receipt of item, thank you.
22607909 EXCHANGE len******* 2016-06-06 Answered
Received the defect Top on 22 April 16, till now the exchange not done! Keep delaying me, please reply my msg and give me an explanation when exactly can I received the TOP!
Dear Buyer, your item has been dispatched via AM mail on the 23rd MAY with the Beat number LB13154 to the Fajar Road address, please let us know if it has been received in your mailbox, thank you.
Hi, I open my mail box daily and till now have not receive it yet. Please advise. Thanks.
Dear Buyer, we have sent a request to our Taiwan warehouse to re-dispatch another new piece directly from their warehouse via Citylink, it should reach you this week via Citylink, thank you.
Hi, noted and will wait. Thanks!
22534442 Exchange joy******* 2016-05-30 Answered
Had wrote a few times about exchange on email/qtalk but got no response since mid May. Pls advise urgently or I will just sent item back. My order number 172669843 and 168871177. Pls reply via qtalk.
[Re] Exchange
We have sent you a seperate Qpost on the exchange procedure, kindly take note to send your exchange request within 14 working days upon receipt of the items as the previous order number was placed in April.
22392494 Shipping Request sun******* 2016-05-19 Answered

I ordered on the 12 May and already 1 week it still mentioned shipping request, can I know
when will you ship out the item?
[Re] Shipping Request
Dear Buyer, apologies that our warehouse team has missed out on updating your tracking in the system, we have tracked that your package has been delivered, thank you.
22355831 Cart no. 102612589 sun******* 2016-05-16 Answered

I have ordered the 2 items on 12 May till now still under Shipping requested , may i know when can i expect to receive it ?
[Re] Cart no. 102612589
Dear Buyer, apologies that our warehouse team has missed out on updating your tracking in the system, we have tracked that your package has been delivered, thank you.

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