OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
MINISHOP RATE 90%
14.90

OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ POLKA LAYERED RUFFLE TOP ★ S - 3L SIZE ★ PLUS SIZE ★ CASUAL ★ TRAVEL ★ ORANGE BEAR ★ HOLIDAY ★ EVENT ★

See all Incognita items

Notice

Subject Register Date
LUNAR NEW YEAR HOLIDAY (24th JAN 2017 - 2nd FEB 2017) Seller 2017-01-23
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
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Manufacturer/
Place of origin
Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Dear Customers,

Kindly take note that the last day of shipment from our Taiwan warehouse will be on the 23rd JAN 2017, and the Taiwan warehouse will close for Lunar New Year Holidays, Shipment will resume on the 3rd FEB 2017. Thank you.

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Customer Satisfaction 278 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Customer Review(294)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-01-20 thr*******
Highly Recommend 2017-01-16 cin*******
Highly Recommend 2017-01-16 yur*******
Highly Recommend 2016-10-08 moo*******
netural 2016-10-08 moo*******
Recommend 2016-09-27 joc*******
Recommend 2016-09-17 han*******
Recommend 2016-09-09 pet*******
Recommend 2016-09-08 rez*******
Recommend 2016-09-02 qre*******
Item Q&A(43)
No. Question & Answer Member Date Status
NOTICE LUNAR NEW YEAR HOLIDAY (24th JAN 2017 - 2nd FEB 2017) Seller
NOTICE Delivery Status Seller
NOTICE Refund Queries Seller
NOTICE Selected wrong option Seller
22993276 Items not received lur******* 2016-07-07 Answered
I have not received my items. It's been more than 2 months already. Please update on the status
 
[Re] Items not received
Dear Buyer, we have proceeded to re-dispatch this item from our Taiwan warehouse, it will reach you this Monday/Tuesday, thank you.
22866285 Item not received lur******* 2016-06-27 Unanswered
22855924 Still pending exchange item (3 weeks ago) joy******* 2016-06-26 Unanswered
22681746 Order no.174159105 iki******* 2016-06-12 Answered
Hi seller, can i change my white top from XL to L? XL is really too big for me. Please advise. Thanks
 
[Re] Order no.174159105
Apologies that the size exchange request should come in within 10 working days upon receipt of item, thank you.
22607909 EXCHANGE len******* 2016-06-06 Answered
Received the defect Top on 22 April 16, till now the exchange not done! Keep delaying me, please reply my msg and give me an explanation when exactly can I received the TOP!
 
[Re] EXCHANGE
Dear Buyer, your item has been dispatched via AM mail on the 23rd MAY with the Beat number LB13154 to the Fajar Road address, please let us know if it has been received in your mailbox, thank you.
 
[Re] EXCHANGE
Hi, I open my mail box daily and till now have not receive it yet. Please advise. Thanks.
 
[Re] EXCHANGE
Dear Buyer, we have sent a request to our Taiwan warehouse to re-dispatch another new piece directly from their warehouse via Citylink, it should reach you this week via Citylink, thank you.
 
[Re] EXCHANGE
Hi, noted and will wait. Thanks!
22534442 Exchange joy******* 2016-05-30 Answered
Had wrote a few times about exchange on email/qtalk but got no response since mid May. Pls advise urgently or I will just sent item back. My order number 172669843 and 168871177. Pls reply via qtalk.
 
[Re] Exchange
We have sent you a seperate Qpost on the exchange procedure, kindly take note to send your exchange request within 14 working days upon receipt of the items as the previous order number was placed in April.
22392494 Shipping Request sun******* 2016-05-19 Answered
Hi

I ordered on the 12 May and already 1 week it still mentioned shipping request, can I know
when will you ship out the item?
 
[Re] Shipping Request
Dear Buyer, apologies that our warehouse team has missed out on updating your tracking in the system, we have tracked that your package has been delivered, thank you.
22355831 Cart no. 102612589 sun******* 2016-05-16 Answered
Hi

I have ordered the 2 items on 12 May till now still under Shipping requested , may i know when can i expect to receive it ?
 
[Re] Cart no. 102612589
Dear Buyer, apologies that our warehouse team has missed out on updating your tracking in the system, we have tracked that your package has been delivered, thank you.

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