OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
16,887 Fellows


See all Incognita items


Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Place of origin
Orange Bear / TAIWAN Condition New Product
Shipping From From Overseas (Taiwan)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 6 (87%)
This chart shows buyer's satisfaction level.
product 20%
price 20%
delivery 20%
service 20%

Customer Review(9)

Customer Review board
Rating Feedback Date Written by
netural 2016-04-29 kel*******
Highly Recommend 2015-12-14 jer*******
Highly Recommend 2015-11-22 ted*******
netural 2015-10-07 xf8*******
Highly Recommend 2015-09-21 Car*******
Highly Recommend 2015-09-09 miy*******
Highly Recommend 2015-09-07 dod*******
Recommend 2015-08-23 tan*******
netural 2015-07-22 chr*******

Seller Information

OBdesign & I.MODA [The InCognita Girl]

  • Available during:MON~FRI : 9:00am ~ 6:00pm SAT : 9:00am ~ 1:00pm SUN, Holiday : day off
Item Q&A(5)
No. Question & Answer Member Date Status
NOTICE Delivery Status Seller
NOTICE Refund Queries Seller
NOTICE Selected wrong option Seller
22221669 Same tracking number, please respond pik******* 2016-05-08 Answered
Hi seller, I made 2 orders from you on 15th april and 22th april, but both ended up having the same tracking number on citylink express: 158000300034723. The first was delivered to me on 23th april, but not the second. Citylink claimed there's no 2nd parcel shipped out by seller. I believe there's a mix up on your side, because there's no way i will receive the 2nd parcel if it was shipped out by you on 26th april. Please look into this or contact me soon, because it has become very frustrating to not hear from you despite my numerous attempt to reach you for the past week. Slowly losing confidence in this shop when there has been no response to any of the inquiry.
[Re] Same tracking number, please respond
Dear Buyer, we apologise for this inconvenience caused, as our warehouse team has misdelivered your package to another customer's address as we have received another query from another customer receiving your items, our warehouse team has re-dispatched a new batch on the 5th MAY upon realising the mix up, and we expect the new batch will reach you this coming week with the tracking number release once Citylink has in-housed the package, we once again, apologise for this inconveniece caused.
20131721 Restocking on 4L light blue? tbk******* 2015-12-05 Answered
Hi Seller,

Will you be restocking this pants in 4L light blue color?

[Re] Restocking on 4L light blue?
Apologies that there will be no restock for this item at the moment, thank you.
20077178 Status jer******* 2015-12-01 Answered
Hi seller, I have placed an order On 29th Nov under: 157919170, 157919171, 157919172 and 157919173, I would like to know about the status. Cause it Is still under delivery request.
[Re] Status
Dear Jerlyn, thank you we have seen your order. The Red Checkered you mention that you do not mind to wait for the restocking, we estimate it will take 3rd week of DEC to finish the restocking, let us know if you are comfortable with this waiting period, thank you.
[Re] Status
Hi seller, since 3rd week of Dec not very long then I shall wait. But could you deliver the rest of the items to me first, and send the red checkers shoes to me when the stocks is ready?
[Re] Status
Dear Jerlyn, it is likely that you will receive your items on Tuesday/Wednesday as Monday is the day that the tracking be released once the package has been in-housed by the SG delivery company. We have also dropped a memo on to contact you before arriving, thank you.
[Re] Status
Hi seller, thank you so much!
[Re] Status
Thank you.
[Re] Status
Hi seller, this morning I saw my items was with despatch. But now I keep viewing a few tines was error message. Below was the screenshot of the error message. Please advise
[Re] Status
Dear Jerlyn, we have seen your latest Qpost on the error message received for your tracking. We are currently checking with Citylink on the error message received was due to a system error as it was previously shown to be in dispatch. Will be getting back to you once we have a reply from them, thank you.
[Re] Status
Hi seller, noted with thanks. Hope to hear from them soon
[Re] Status
Dear Jerlyn, we have received a reply from Citylink that the corrected tracking should be as follow 158000300025701, the previous one has been uploaded wrongly to the wrong recipient in their system and hence they have placed it into unavailable in the afternoon and re-amended it with the correct number, apologies for this inconvenience caused.
[Re] Status
Hello seller, noted with thanks.
[Re] Status
Thank you, we have tracked that the package is with the delivery courier.
18867268 size dod******* 2015-08-29 Answered
Hi seller. My waist 28 hip 35. Which size fit?
[Re] size
Will recommend size L, thank you.
18581701 Elastic son******* 2015-08-06 Answered
Hello, does this jeans have zip?
[Re] Elastic
Hi there, this pants does not come with Zip, it is banded, thank you.