OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
20,352 Fellows
30%
POWER MINISHOP RATE 90%
44.95

OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ TIG ★ RIPPED SLIM FIT PANTS ★ S - 4L SIZES ★ PLUS SIZE ★ CASUAL ★ TRAVEL ★ ORANGE BEAR ★ HOLIDAY ★ EVENT ★ PANTS

See all Incognita items

Customer who recommended this item
6 (Based on 9 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 70%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
Orange Bear / TAIWAN Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Review (9)

Customer Review board
Rating Feedback Date Written by
netural Apr 29, 2016 kel*******
Highly Recommend Dec 14, 2015 jer*******
Highly Recommend Nov 22, 2015 ted*******
netural Oct 07, 2015 xf8*******
Highly Recommend Sep 21, 2015 Car*******
Highly Recommend Sep 09, 2015 miy*******
Highly Recommend Sep 07, 2015 dod*******
Recommend Aug 23, 2015 tan*******
netural Jul 22, 2015 chr*******

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Answered
2016-05-08
pik*******
User

Hi seller, I made 2 orders from you on 15th april and 22th april, but both ended up having the same tracking number on citylink express: 158000300034723. The first was delivered to me on 23th april, but not the second. Citylink claimed there's no 2nd parcel shipped out by seller. I believe there's a mix up on your side, because there's no way i will receive the 2nd parcel if it was shipped out by you on 26th april. Please look into this or contact me soon, because it has become very frustrating to not hear from you despite my numerous attempt to reach you for the past week. Slowly losing confidence in this shop when there has been no response to any of the inquiry.

User

Dear Buyer, we apologise for this inconvenience caused, as our warehouse team has misdelivered your package to another customer's address as we have received another query from another customer receiving your items, our warehouse team has re-dispatched a new batch on the 5th MAY upon realising the mix up, and we expect the new batch will reach you this coming week with the tracking number release once Citylink has in-housed the package, we once again, apologise for this inconveniece caused.

Answered
2015-12-05
tbk*******
User

Hi Seller,

Will you be restocking this pants in 4L light blue color?

Thanks.

User

Apologies that there will be no restock for this item at the moment, thank you.

Answered
2015-12-01
jer*******
User

Hi seller, I have placed an order On 29th Nov under: 157919170, 157919171, 157919172 and 157919173, I would like to know about the status. Cause it Is still under delivery request.

User

Dear Jerlyn, thank you we have seen your order. The Red Checkered you mention that you do not mind to wait for the restocking, we estimate it will take 3rd week of DEC to finish the restocking, let us know if you are comfortable with this waiting period, thank you.

User

Hi seller, since 3rd week of Dec not very long then I shall wait. But could you deliver the rest of the items to me first, and send the red checkers shoes to me when the stocks is ready?

User

Dear Jerlyn, it is likely that you will receive your items on Tuesday/Wednesday as Monday is the day that the tracking be released once the package has been in-housed by the SG delivery company. We have also dropped a memo on to contact you before arriving, thank you.

User

Hi seller, thank you so much!

User

Thank you.

User

Hi seller, this morning I saw my items was with despatch. But now I keep viewing a few tines was error message. Below was the screenshot of the error message. Please advise

User

Dear Jerlyn, we have seen your latest Qpost on the error message received for your tracking. We are currently checking with Citylink on the error message received was due to a system error as it was previously shown to be in dispatch. Will be getting back to you once we have a reply from them, thank you.

User

Hi seller, noted with thanks. Hope to hear from them soon

User

Dear Jerlyn, we have received a reply from Citylink that the corrected tracking should be as follow 158000300025701, the previous one has been uploaded wrongly to the wrong recipient in their system and hence they have placed it into unavailable in the afternoon and re-amended it with the correct number, apologies for this inconvenience caused.

User

Hello seller, noted with thanks.

User

Thank you, we have tracked that the package is with the delivery courier.

Answered
2015-08-29
dod*******
User

Hi seller. My waist 28 hip 35. Which size fit?

User

Will recommend size L, thank you.

Answered
2015-08-06
son*******
User

Hello, does this jeans have zip?

User

Hi there, this pants does not come with Zip, it is banded, thank you.

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