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- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse. Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.
Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.
If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.
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Purchased on 1st of Nov and got to know that one of the item was out of stock. Was given a choice to exchange to others or cancel/refund. So i was asking which item i could exchange to but it was a long long wait for their reply.
So finally gotten their reply and i request to change to another top. And it was a long wait again, there was no reply nor update. Finally nearing the end of Nov they decided to reply. And i only get to receive my items on 30th of Nov.
Practically one whole month of waiting. Will not recommend unless u don't mind waiting :)more review
Item Name:BAMBOO COTTON V NECK TOP | Color:BLACK | Size:3L(+S$5)
2nd time buying. Earlier bought a size too big. This time got a smaller size, still a tad big but ok to wear w belt. Material is good. Good buy.
Item Name:Cuffed Shorts | Color:DEEP BLUE | Size:XL(+S$8)
Received in good condition. Nice color n fit to my size.. thank u seller!!!
Item Name:Cuffed Shorts | Color:ARMY GREEN | Size:L(+S$5)
Item well rcvd. Gd material but size was bigger than expected. Hope can exchange for a smaller size.
Item Name:Cuffed Shorts | Color:DEEP BLUE | Size:2L(+S$8)
quality good. Thanks....
Item Name:V NECK JERSEY TEE | Color:DEEP BLUE | Size:L
Item Name:SCOOP JERSEY TEE | Color:PEACH | Size:M
Item Name:SCOOP JERSEY TEE | Color:PINK | Size:M
Item Name:COMFY SHORTS | Color:WINE | Size:4L(+S$4)
Item Name:Cuffed Shorts | Color:KHAKI | Size:XL(+S$8)
Item Name:TIE BACK CASUAL TOP | Color:WHITE | Size:2L(+S$3)
Pls kindly reply when will my items be send out?? Have already given you the choice of my replacement. I have waited since my purchase from 1st of Nov 2016!
Dear Buyer, our Taiwan warehouse has proceeded with your orders on the 18th NOV as the casual ruffled polka top has been restocked on the same day, thank you.
Pls kindly advise when will my item be send out? Thanks
Hi i have already replied to your msg but i have not gotten any response yet. Pls kindly advise which item can i exchange to since all colours of bamboo cotton v neck tee is restocking currently. Have already waited for a few days.
Hi, Ive recently purchased 2 shorts but size was larger than expected. Order nbr no. 188304277 & 188304278. Possible to exchange for smaller size?
Dear Buyer, we have dropped you a seperate Qpost on the exchange procedure, thank you.
Hi, just want to check whether there is restock for the cream color's comfy short.
The next restock will come in early OCT for the shorts, thank you.
Thanks. Will check it out again during Oct.
Hi seller, i ordered two cotton bamboo v neck tops from you on 28 july, approximately 2 weeks ago. However, i have not received any emails or information about what is going on with the item even though it has been 12 days. I would like to know why it is taking so long and what is going on with the item. Thank you.
Dear Buyer, unsure if you have received our Qpost on the 1st AUG that the 2 items are in restocking mode and if you would like to replace to the colors available, (M: grey, denim blue, dark pink, army green, S: black, grey, denim blue, army green, dark pink and violet available, thank you.)
Hi, I am a regular customer and have bought many times from this shop. Always very happy with my purchase and know what size to choose. However this time I think the cutting was smaller and I need to change from 2L to 3L. Order numbers 182003286, 182003287, 182003402Please advise, thanks!
Dear Buyer, we have dropped you a Qpost on the exchange procedure, thank you.
Kindly advise what size should I pick for short and shirt. My weight is 66kg and height is 158cm. Thanks.
There isn’t any posted question about item.