OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
20,357 Fellows
30%
POWER MINISHOP RATE 90%
28.95

OBDESIGN ★ I.MODA PLUS ★ OB DESIGN ORANGEBEAR ★ TIG ★ OFFICE V-NECK TOP ★ M - 3L SIZE ★ 3 COLOURS ★ TOPS COLLECTION

See all Incognita items

Customer who recommended this item
2 (Based on 3 reviews)
Customer Satisfaction Score
90%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 60%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
OBDESIGN / TAIWAN Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Review (3)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 03, 2016 che*******
Recommend Aug 12, 2016 san*******
netural Jun 18, 2016 naz*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Unanswered
2016-04-29
tre*******
User

I have sent 2 messages regarding wrong size of 2 items received. Kindly read and revert to me asap.

User

Dear Buyer, firstly we apologise for this inconvenience caused. Do you have the packing list as attached for us to verify with our Taiwan warehouse? Thank you.

User

I have sent you the photo last week, please let me know when can I exchange. Thanks.

User

Thank you for your packing list, it has been confirmed that our Taiwan warehouse has dispatched in the incorrect size. They have processed the new batch of items in the correct size of size L in Black and White (both has been restocked) which you can expect to receive this week, also, kindly let us know a convenient time for us to arrange a courier to pick up the wrong size items, from this Thursday onwards, thank you.

User

Is there a tracking number for the correct ones sending to me?

Please arrange the collection of the wrong items on Saturday. Thanks.

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