OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
20,310 Fellows
30%
POWER MINISHOP RATE 90%
74.95

I.MODA ★ ORANGEBEAR ★ PICK 3 APPARELS FOR SGD 48 COLLECTION 2 ★ SIZE XL - 3L ★ PLUS SIZE ★ TRAVEL ★ OFFICE ★ FASHION ★ WOMMEN

See all Incognita items

Customer who recommended this item
33 (Based on 37 reviews)
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (6)

Customer Photo Review board
Jul 20, 2015
nih*******
Jan 31, 2015
ayx*******
Jan 28, 2015
jul*******
Jan 24, 2015
sie*******
Jan 07, 2015
art*******

Customer Review (37)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 11, 2016 sha*******
Recommend Nov 12, 2015 ell*******
Recommend Oct 17, 2015 see*******
netural Jul 27, 2015 hua*******
Recommend Jul 20, 2015 nih*******
Recommend Jul 12, 2015 lsc*******
netural Feb 10, 2015 see*******
Recommend Feb 07, 2015 low*******
Recommend Feb 03, 2015 cts*******
Recommend Feb 02, 2015 mar*******

Item Q&A(8)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Answered
2015-07-15
lsc*******
User

Hi Seller,

Todate I am still waiting for your reply regarding the above item dated 12/7/2015. Please reply asap. Thanks

User

Hi Adeline, have you email to us (the.incognitagirl@gmail.com) yet per our reply to you on 12/Jul to send us via email on the pictures as well? Our Team will see to you items & the exchange details will replied to you. Awaiting your email to easily contact you. Thanks :)

OBSG

Answered
2015-07-12
lsc*******
User

Hi,

Here is the third photo. Thanks.

User

Hi dearie, apologies for that do email all detailed pictures to our Team (the.incognitagilr@gmail.com) with your Cart# for refer & we will get in touch with you on the proceedings. Thank you & we apologies.

OBSG

Answered
2015-07-12
lsc*******
User

Hi,

As the system only allows me to attach only one photo within each inquiry, I have attached the second photo here.

User

Hi dearie, apologies for that do email all detailed pictures to our Team (the.incognitagilr@gmail.com) with your Cart# for refer & we will get in touch with you on the proceedings. Thank you & we apologies.

Answered
2015-07-12
lsc*******
User

Hi,

I have the received my dress and to my disappointment, I found some defects on the left shoulder end of the dress and sleeve. As attached are the photos showing the defects. I would like to request for an free exchange.

User

Hi dearie, apologies for that do email all detailed pictures to our Team (the.incognitagilr@gmail.com) with your Cart# for refer & we will get in touch with you on the proceedings. Thank you & we apologies.

Answered
2015-01-27
shi*******
User

Are you going to restock M light blue demin dress? Thank you!

User

Hi dearie, as checked our factory is still restocking on Light Blue M. will take 2-3weeks to complete. Thanks for the support :) Do check out other new listings as well! :)

OBSG

Answered
2015-01-23
gar*******
User

Bought the light blue and it fits perfectly! When are you re-stocking 3L for the dark blue?

User

Hi dearie, as check that our factory is still restocking on both light & dark blue in various sizes. 2-3weeks time for the completion. Thansk for supprt :)

OBSG

User

Thanks...will await the dark blue to re-stock

User

Thanks for support,do check our our other listing too as well! :)

OBSG

User

Hi! Has the dark blue been restocked?

User

Hi dearie, apologies that factory has not yet restock this yest as stillunder queue. :)

OBSG

Answered
2014-12-22
sia*******
User

I am ok to have dark blue denim dress.

User

Dear customer.



Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.



P.S. The information is also sent to the seller to meditate this case.


Dear Siaw She, thank you for your prompt reply, as our Light Blue 2L dress is back in stock, we have proceeded to ship in your initial order instead, thank you.

Answered
2014-12-16
ali*******
User

Hi seller,M size light denmin dress sold out,may I know when restocking?

User

Dear customer.



Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.



P.S. The information is also sent to the seller to meditate this case.


Dear buyer, the estimated arrival for the stocks of Light Blue M is 30th DEC, thank you.

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