OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow
Brand Qstore
20,543 Fellows
20%
POWER MINISHOP RATE 90%
16.95

ORANGE BEAR ★ OBDESIGN ★ I.MODA ★ LACED LUX TANKS ★ BUY 3 FREE QEXPRESS ★ 5 COLORS ★ S-3L SIZES ★ PLUS SIZE ★ OFFICE ★ TRAVEL ★ XMAS ★ COUNTDOWN ★ COMFY

See all Incognita items

Customer who recommended this item
21 (Based on 22 reviews)
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (3)

Customer Photo Review board
Apr 13, 2016
bb_*******
Nov 06, 2015
lee*******
Feb 15, 2015
reu*******

Customer Review (22)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 01, 2016 yaq*******
Recommend May 24, 2016 lin*******
Highly Recommend May 03, 2016 jen*******
Highly Recommend Apr 19, 2016 nev*******
Recommend Apr 13, 2016 bb_*******
Recommend Apr 11, 2016 wyi*******
Recommend Apr 11, 2016 sus*******
Recommend Apr 02, 2016 hog*******
Recommend Dec 08, 2015 qin*******
Highly Recommend Dec 07, 2015 tay*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Answered
2015-12-09
max*******
User

Hi, is there an update on the items status?

User

Hi Max, our Taiwan warehouse has proceeded to re-dispatch the items (white still in restocking) on Monday while we are still investigating with Citylink on the status to prevent further delay caused, let us know if you would like to continue to wait for White or replace to another color or to cancel/refund, thank yiu

User

Hi, I will wait for the white since it is not far of from Monday. Thanks

User

Hi Max, we meant that the other 2 items to be dispatched on Monday while the White is still on restocking mode, thank you. The Tracking is 158000300025538 for the re-dispatchment, thank you.

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