OBdesign & I.MODA [The InCognita Girl]
OBdesign & I.MODA [The InCognita Girl] Join Fellow and get 1 MameQ!
Brand Qstore
20,534 Fellows
20%
POWER MINISHOP RATE 90%
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[OUTLET SALE - 25TH AUG 2016] [SIZE XL - 4L RANGE] OBDESIGN ★ I.MODA ★ ORANGEBEAR ★ THE INCOGNITA GIRL ★ TIG ★ STOCK CLEARANCE SALE ★ PLUS SIZE ★ FREE SIZE ★

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Customer who recommended this item
115 (Based on 129 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Delivery Status Seller 2016-03-10
Refund Queries Seller 2016-01-06
Selected wrong option Seller 2015-12-15
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (129)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 21, 2016 rez*******
Highly Recommend Sep 14, 2016 han*******
Highly Recommend Sep 05, 2016 nas*******
Highly Recommend Aug 23, 2016 jin*******
Highly Recommend Aug 21, 2016 tau*******
Recommend Aug 08, 2016 rez*******
Highly Recommend Aug 07, 2016 she*******
Highly Recommend Jul 07, 2016 nas*******
Highly Recommend May 29, 2016 bee*******
Recommend Apr 20, 2016 iyg*******

Item Q&A(29)

Status
Question & Answer
Date
Member
Notice
Seller

Please be assure that once your items are on delivery mode, they will take 4-6 working days to arrive from our Taiwan warehouse.

Kindly give 1-2 working days for the shipping status to come up with delivery status as they will be updated once the domestic courier has in-housed the packages, thank you.

Notice
Seller

Kindly Contact Qoo10 Hotline 6500 4440 for all refunds processed by Qoo10, thank you.

Notice
Seller

If you have realised that you have made a wrong selection in your order (eg. wrong color/size), please cancel immediately and re-order instead of sending query for us to change your order as our warehouse team are not able to make any further changes once the orders are processed or shipped from our Taiwan warehouse thank you.

Unanswered
2016-10-24
bel*******
User

Hi I have placed 2 orders may I know the status updates? Cart number 105717061

Thanks

Answered
2016-06-14
pre*******
User

Hi, I ordered a few items from you and item 7978 from this order didn't arrive. Is it not available? In that case, can you refund me? Thank you.

User

Dear Buyer, we have retracted this item from delivery due to a defective torn found in the outlet item, refund has been requested and will be refunded via Qoo10, thank you and apologies for the inconvenience caused.

Unanswered
2016-06-07
pre*******
User

Hi, I ordered a few items from you and item 7978 from this order didn't arrive. Is it not available? In that case, can you refund me? Thank you.

Answered
2016-06-06
Nat*******
User

Hi the status has been the same for over a week, is it moving?? It's been two weeks since the order but no news

User

Dear Buyer, the Deep Green 3L cardigan was previously in restocking mode, however as it has been restocked on the 7th JUNE, our warehouse has proceeded shipment on the same day, for the 2 outlet items, Medium Blue 3L and Light Purple 4L Shorts, they have been dispatched altogether via A.M mail, and likely to reach you latest next Monday, thank you.

Answered
2016-03-17
hua*******
User

Dear Seller,

May I know when will the item be shipped? Order No.165972556 and 165972557. Thank you.

User

Dear Buyer, previously the BRUSHED SKINNY PANTS is in restocking mode, as it has now been restocked, our Taiwan warehouse has proceeded the order and will take 3-4 working days to reach our SG base to send together with your outlet item, thank you. :)

User

Hi Seller,

When will my items be shipped? It has been weeks.

User

Dear Buyer, your items are on delivery and should take place today, thank you.

Answered
2016-02-21
hoi*******
User

This is the skirt I received for #449. Please let me know how can I exchange back my item to short?

User

Dear Buyer, the item code was for the attached skirt which we have indicated within the dotted lines for each item. For the shorts, as stated in the listing, the item code is for PALM color, size 4L, thank you.

Answered
2016-02-19
hoi*******
User

My order for #449 is a short but turned out to be a skirt. A big skirt that will be too too loose for me to wear.

User

Dear Buyer, the item code was for the attached skirt which we have indicated within the dotted lines for each item.

Answered
2016-02-02
hol*******
User

Hi seller,

Is the jacket 1150 still available?
if so, what are the steps to purchase that?

Thanks

User

Hi, #1150 is still available, we have included it in our option list, thank you.

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