| 7146152 |
cart no. 82202967) |
jas******* |
2013-03-11 |
Answered |
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hi, when will my order be send out? please let me know. tks |
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[Re] cart no. 82202967)
Thank you for your ordering. It will be shipped out within 1~3 business days. We will ship out asap. Thank you.
Best regards, World Cosmetics |
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| 4329527 |
Still not received! |
dre******* |
2012-09-25 |
Answered |
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Hello it's been more than 5 weeks already. Still haven't gotten my items. ): Cart no. is 79846276
Thank you! |
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[Re] Still not received!
We think the mail has missing. We can reship or refund your order. If you want us to reship then please mail to worldcosme@gmail.com with Zipcode, Address, phone no. receiver name and cart no or order no. Most reason of missing mail is wrong address. Thank you. Best regards, World Cosmetics |
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| 4092585 |
not recieved! |
dre******* |
2012-09-04 |
Answered |
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order no 27158837 to 27158840. i ordered one month ago pls look into it thanks |
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[Re] not recieved!
Thank you for your ordering at World Cosmetics. We sent your item on 7 Aug, 2012. It takes 2-4 weeks and at most 5 weeks. Please wait a little more. If it takes more than 5 weeks, please contact with order no. or cart no. Thanks.
Best Regards, World Cosmetics |
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| 4063438 |
Queries |
van******* |
2012-09-03 |
Answered |
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This is mask? How many applications for one capsule? How many times a week to use? Which is best? |
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[Re] Queries
Thank you for your interest to World Cosmetics. The amount of one capsule is for two times. It is mask pack and it is good for use every day and it is okay to apply 2~3 times a week base on each skin type. Thank you. Best regards, World Cosmetics
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| 3946694 |
delivery not received |
rin******* |
2012-08-22 |
Answered |
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it has been more than 3 weeks, i havent receive this order yet, what happen? |
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[Re] delivery not received
Thank you for your ordering at World Cosmetics. We sent your item on 10 Aug, 2012. It takes 2-4 weeks. Please wait a little more. If it takes more than 4 weeks, please contact with order no. or cart no. Thanks.
Best Regards, World Cosmetics |
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| 3945373 |
missing one item!! |
cym******* |
2012-08-22 |
Answered |
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i only receive 3 of the mask and some other free gifts out of the 4 mask that i had originally ordered! The rice pearl mask did not arrive :( |
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[Re] missing one item!!
Thank you for your ordering at World Cosmetics. Becasue of the stock problem we shipped them seperately. You can check that two items were shipped on different day. Please wait a little more.
Thank you. Best regards, World Cosmetics |
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[Re] missing one item!!
Oh! I see! The delivery just came. Sorry for the trouble. Thank you :) |
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[Re] missing one item!!
Thank you for your ordering at World Cosmetics.
Best regards, World Cosmetics |
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| 3834797 |
combined shipping? |
she******* |
2012-08-12 |
Answered |
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May I combine shipping to save cost? I only want 6 of this + other items from your shop. |
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[Re] combined shipping?
If you choose registered mail then the surcharge will be added one time. But if you choose normal mail then there is no saving cost. Thank you. Best regards, World Cosmetics |
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