| 8630052 |
Have not recieved item |
pin******* |
2013-06-07 |
Answered |
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Hi. Have ordered on April 27th and waited more than 5 weeks but have not recieved my items. Have also sent you an email to no response. Please advise on whether this item is applicable for refund? Thanks |
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[Re] Have not recieved item
We will resend items or refund your order. If you want us reship the items, please let us know address, zip code, phone number, receiver’s name, and order no. or cart no.. And please email information to worldcosme@gmail.com
Thank you.
Best regards, World Cosmetics |
|
| 8322396 |
Have not recieved item |
pin******* |
2013-05-20 |
Answered |
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Hello I have not recieve my items. Have bought 2 other items on the same day from other shops and I have recieved them weeks ago. Please check thank you. |
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[Re] Have not recieved item
Thank you for your ordering at World Cosmetics. We sent your item on 30 Apr. It takes 2-5 weeks. Please wait a little more. If it takes more than 5 weeks, please contact with order no. or cart no..
Thank you.
Best Regards, World Cosmetics |
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| 7811917 |
items not received. |
jas******* |
2013-04-25 |
Answered |
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hi, i have not received the goods till now. could you do a check for me? thanks! |
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[Re] items not received.
Hi, You have two orders. 31744838 Choose 1:no121 31744839 Choose 1:Peel-off Base Coat(+S$3.50)
Excuse me but have you received 31744839 Choose 1:Peel-off Base Coat(+S$3.50)
Please reply.
Thank you. |
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| 7732524 |
Peel-off base coat |
clo******* |
2013-04-20 |
Answered |
| |
Hi,
Will you be re-stocking the peel-off basecoat? |
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[Re] Peel-off base coat
Hi,
It is out of stock from innisfree company. We are not sure we can restock the item or not. Thank you for your request. |
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| 7282156 |
Innisfree] Eco Nail 2013 new colors /glitter nail /Korean Cosmetics |
bre******* |
2013-03-20 |
Answered |
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Hi! How come i still have not receive my item? |
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[Re] Innisfree] Eco Nail 2013 new colors /glitter nail /Korean Cosmetics
Thank you for your ordering at World Cosmetics. We sent your item on 14 Mar. It takes 2-5 weeks. Please wait a little more. If it takes more than 5 weeks, please contact with order no. or cart no..
Thank you.
Best Regards, World Cosmetics |
|
| 7210701 |
Can't find item to order |
rut******* |
2013-03-15 |
Answered |
| |
Hi, I would like to order the peel-off base coat but have not been able to find it on your product list. Please advise. |
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[Re] Can't find item to order
Thank you for your interest to World Cosmetics. The item is discontinued. Thank you. Best regards, World Cosmetics |
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| 7188854 |
Cart no#82238044 shipped without 2 peel-off base coat (31816910)? |
rap******* |
2013-03-13 |
Answered |
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Hi, I ordered no. 120,122,123 and 2 peel-off base coat. Received email notification that you shipped the 3 polishes without the 2 peel-off base coat (31816910)? Will you send the 2 base coat with korea registered mail again? I hope they won't be lost. Pls help to check. Thanks. |
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[Re] Cart no#82238044 shipped without 2 peel-off base coat (31816910)?
Thank you for your waiting. We understand you worry about lost items. Base coat will be stocked on this Fri or next Mon. We will ship out 2 base coat on Fri or next Mon. We are very sorry we ship out seperately.
Thank you.
Best regards, World Cosmetics |
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| 7151835 |
Delivery |
hia******* |
2013-03-11 |
Answered |
| |
Hi! May i know when can you confirm my orders |
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[Re] Delivery
We are very sorry for the delay. There was a problem of peel off base coat. We can ship out on this Friday. We are sorry again and thank you for your waiting.
Best regards, World Cosmetics |
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