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GatemaniRevo Digital Doorlock GATEMAN WV20 + English manual / wf10 / Ezon / Samusng door / lock / Local Installation Service

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Manufacturer/
Place of origin
GATEMAN Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Local Installation] Gateman Samsung Ezon Milre Evernet

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 33 (94%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (7)

Customer Photo Review board

not recommendneturalrecommendHighly recommend English Manual missing

Product is good. But no English manual as I requested

Remote control:none | Hole saw:none | RFID or Card keys:none

Feb 25, 2015 0 0
max*******
Oct 28, 2014 5 0
zoe*******

not recommendneturalrecommendHighly recommend Good buy Great service

ordered 3 items. One of the packages in the box was squashed and torn. I am not sure if it was caused by the seller or the courier (see explanation below). The seller is very prompt in shipping out the items. Have not installed it as the instructions were all in Korean. Will email the seller and hopefully they will send the English instruction very soon. Ordered on Sunday 30 June. The courier (Fedex) came for delivery on 6 July. I was not alerted that the package was due for delivery on that day. I stepped out for just 10 minutes and saw a note left by the Fedex man to call for re-delivery. The courier man could have at least called me to check if anyone was home as my telephone number was indicated by the seller. This morning (8 July) a Fedex customer service told me they could not redeliver the item as they could not track the box. It was "missing". She asked me for photographs of the items so that they could try to find the box. I told them I would not be able to provide any photos since I have not seen the items myself. She then said she will call me again tomorrow for an update. When I returned home, the box was already delivered and received by my family member. The box was obviously opened up and resealed again. And one of the packages was squashed and torn. Luckily no items were missing. I wonder if Fedex would bear responsibility if any of the items were missing or spoilt due to mishandling.more review

Hole saw:none | Remote control:none | RFID or Card keys:none

Jul 08, 2013 2 0
sjl*******
Dec 03, 2012 2 0
jim*******
Nov 15, 2012 3 0
yuk*******

Customer Review(35)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2015-06-29 nic*******
not recommendneturalrecommendHighly recommend 2015-06-14 lek*******
not recommendneturalrecommendHighly recommend 2015-04-27 acc*******
not recommendneturalrecommendHighly recommend 2015-02-25 max*******
not recommendneturalrecommendHighly recommend 2015-02-11 lim*******
not recommendneturalrecommendHighly recommend 2015-02-11 lim*******
not recommendneturalrecommendHighly recommend 2014-12-24 ric*******
not recommendneturalrecommendHighly recommend 2014-12-09 jji*******
not recommendneturalrecommendHighly recommend 2014-12-08 ani*******
not recommendneturalrecommendHighly recommend 2014-12-07 mel*******
Item Q&A(48)
No. Question & Answer Member Date Status
19013208 beep sound ong******* 2015-09-09 Answered
  Hi
there are 5 beeps sound from the lock (door closed). I had replaced the battery. but still beep. Pls advice, what the problem, about one year old. Gateman
thanks
 

[Re] beep sound
Dear Customer,
Please check the item page regarding this information. Thank you

17989204 Difference betweeen the WV-20 & the V10 kin******* 2015-06-19 Answered
  Hi there, can you please explain the difference between the WV-20 & the V10. I notice there is a "WIDE" for the WV-20. I am currently using your WF-10 for about a week, so far so good. Finger scan is very accurate. Question, can I just replace the external unit of the WF-10 with the WV-20 or V10 and still used the internal unit of the current WF-10?
 

[Re] Difference betweeen the WV-20 & the V10
Dear customer,

We will have to ask the manufacturer for your inquiry
regards.

 

[Re] Difference betweeen the WV-20 & the V10
Thank you for your help.

 

[Re] Difference betweeen the WV-20 & the V10
Dear customer

We will let you know soon

Best regards

17254996 GATEMAN V20 ste******* 2015-04-19 Answered
  Hi Seller,

Kindly advice the original packing comes with how many RFID Tag? and how many Card Key?
With this information then I can decided how many extra I need to buy.

Thank you
 

[Re] GATEMAN V20
Dear customer,

Thank you for contacting us.
We will have to check with the manufacturer regarding your inquiry.

Best regards.

16938494 Faulty Set twe******* 2015-03-24 Answered
  Hi, I recently bought 3 sets to install on 3 doors in the house. One of the set is giving intermittent issues when using password mode. The lock does not respond after keying in of password and placing palm on the pad. Need to try a few times before it will unlock. The other 2 locks do not have this problem. May I know if I could have an exchange on the faulty set? The order numbers are 141309729 and 141309728.
 

[Re] Faulty Set
Dear Customer,

Would you please provide us your order number to asisst your inquiry please?

Thank you

16719219 Request for english manual ara******* 2015-03-05 Answered
  Hi, I would like the english manual for my order. Can you provide, thank you.
Also, if the unit is in korean language audio, is it possible to have it english version ?

Order no, 47864388 and 47864389.

Urgent, thank you.
 

[Re] Request for english manual
Dear customer,

In this case, we can provide english manual in pdf file form. In order to do so, please provide us your email. We are very sorry to inform you that voice guide would not be changed but it only speaks of opening and closing door, so we are afraid it won't be a problem

Thank you

 

[Re] Request for english manual
Hi, email address is

araijosh@yahoo.com.sg

I would also like the english manual for MI-310K Mirle Digital Door Lock, order number 47864396.
The unit also did not come with english manual, can i have the english manual for this model also.

Thank you

 

[Re] Request for english manual
Dear customer,

Thank you for contacting us.
Our customer satisfaction team has sent you an email. Our deepest apolgies, as we checked the manuila list we could not find the english manual for MI-310K model.

16582476 installation on HDB flat tch******* 2015-02-22 Answered
  Hi, can it be installed on new HDB BTO flat?
 

[Re] installation on HDB flat
Dear customer,

This door lock is applicable and installable to any type of flat, what matters is type of door. If the door is light wooden door, you have find it difficult to install is as door has to be heavy and stong to sustain weight of the door lock.

Thank you

best regards

15320553 4 ISO1443A type cards & english manual acc******* 2014-11-13 Answered
  Hi does your Gateman V 20 comes with 4 ISO1443A type cards and english manual? Thanks
 

[Re] 4 ISO1443A type cards & english manual
Dear customer,

Thank you for contacting us.
We are happy to assist your inquiry.

It comes with 4 RFID cards and we send you the manual via email. So please send us an email with order number to request manual after purchasing.

Best regards.

13792170 Gateman F10 English speaking type with remote control jl1******* 2014-07-06 Answered
  Dear seller, do you have the option for english speaking with remote control for gateman F10? If there is, please put in the option for selection. Thks
 

[Re] Gateman F10 English speaking type with remote control
Dear customer,

Thank you for contacting us.

If you do not mind, please contact us at goniglobal@gmail.com and we will answer as soon as possible.

I will be waiting your email.

Best regards.


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