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Japan LuLuLun Facial Mask Cosme Award 7pcs/32pcs /42pcs bulk size
16 items sold
6.90

Japan LuLuLun Facial Mask Cosme Award 7pcs/32pcs /42pcs bulk size


Notice

Subject Register Date
Return/Exchange Policy Seller 2016-04-26
Manufacturer/
Place of origin
Made In Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Satisfaction

Customer Recommendation
37
Customer Satisfaction Score
95 / 100
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Photo Review (20)

Customer Photo Review board
May 03, 2017 1
low*******

Highly Recommend Received

Received in good condition. Item seemed authentic

LuLuLun:White Mask (32pcs)

Apr 30, 2017
jo.*******
Apr 28, 2017 3
ene*******
Apr 27, 2017
png*******
Apr 27, 2017 1
ros*******

Customer Review(42)

Customer Review board
Rating Feedback Date Written by
Recommend 2017-05-17 lau*******
Not Recommend 2017-05-15 edu*******
netural 2017-05-13 joa*******
netural 2017-05-03 ire*******
Highly Recommend 2017-05-03 low*******
Highly Recommend 2017-04-30 jo.*******
Highly Recommend 2017-04-29 nza*******
Highly Recommend 2017-04-28 ene*******
Highly Recommend 2017-04-27 png*******
Recommend 2017-04-27 ros*******

Seller Information

WowBeautyShop

  • Address : TOA PAYOH CENTRAL POST OFFICE P.O. Box # 298
Item Q&A(7)
No. Question & Answer Member Date Status
NOTICE Return/Exchange Policy Seller
FAQ What to do if item received is incorrect/damaged? Seller

Although this is uncommon, error do happens. It is advised to do the following steps to help speed-up investigation: 1. Check your order record to ensure you have made the order correctly. 2. Take pictures of item(s) received and the packaging they are delivered with. 3. Submit inquiry with the supporting picture(s). Thank you for your patience and cooperation

FAQ What are the risks with the use of SingPost normal mail shipping? Seller

1. No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility. 2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress. 3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item. 4. We can only refund/resend when item is returned to us due to non-delivery. This may also take more than 3 weeks because SingPost do not prioritize the delivery of returned mails.

26606188 Inquiry for the item from qoo**** qoo******* 2017-04-24 Answered
When will the bigger pack be in stock pls?
 
[Re] Inquiry for the item from qoo****
We are still working on this. ETA is 3 weeks from today. Thank you
26516845 Inquiry for the item from fun**** fun******* 2017-04-17 Answered
May I know when the big pack gt stock?
 
[Re] Inquiry for the item from fun****
Hi,
We are working on it so please check back the listing / our store soon. Thank you.
26510631 Inquiry for the item from rea**** rea******* 2017-04-17 Answered
Hi, the 32pcs and 42pcs are OOS. May I know when will you restock? Thank you!
 
[Re] Inquiry for the item from rea****
Hi,
We are working on it so please check back the listing / our store soon. Thank you.
26501497 Inquiry for the item from joa**** joa******* 2017-04-16 Answered
The 32pcs is in a ziplock packaging or how individual pack per mask.
 
[Re] Inquiry for the item from joa****
Hi,
It's not ziplock bag just normal packaging. It function like a box with a re-sealable label on top. For best visual, you may check the lululun website at http://lululun.com/lululun/
Thank you.
26501393 Inquiry for the item from cha**** cha******* 2017-04-16 Processing
26463583 Inquiry for the item from Wcy**** Wcy******* 2017-04-12 Answered
Anybody there?? Can advise expiry date for each type of mask pls?
 
[Re] Inquiry for the item from Wcy****
Hi,
We carry fresh stock. At least year 2019, June. Thank you.
 
[Re] Inquiry for the item from Wcy****
Hi,
Thanks for your confirmation on the expiry date~
Attached pls find our orders for Pink 42pcs & Blue 32pcs masks as first trial~
Kindly deliver within office hours, between Monday to Friday, exclude Public Holidays~
If the items are good, we shall be back for more~
Hope to receive them soonest~
 
[Re] Inquiry for the item from Wcy****
SGSG7539251 tracking show package delivered on 17Apr. Thank you.
 
[Re] Inquiry for the item from Wcy****
Items received, thanks.
But why I can't see the expiry date on the mask packaging?
Pls advise thankiu
 
[Re] Inquiry for the item from Wcy****
Hi,
Most of the Made in Japan product did not print expiry date on package but we will need to check the expiry with the vendor. Rest assure that all products are new and freshly imported. Another way to check if this is true you can also check google that old product is using different packaging. Thank you.
26434537 Inquiry for the item from Wcy**** Wcy******* 2017-04-10 Answered
Hi,
May i know the expiry of the mask, 42pcs & 32pcs ones, thanks
 
[Re] Inquiry for the item from Wcy****
Hi,
At least year 2019 or later. Thank you.

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