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Japan Propolinse Natural Oral Mouth Wash / No More Bad Breath! Instant Teeth Brightening for Family
56 items sold
10.90

Japan Propolinse Natural Oral Mouth Wash / No More Bad Breath! Instant Teeth Brightening for Family


Customer who recommended this item
427 (Based on 448 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $39.00 in a cart.
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Notice

Subject Register Date
Return/Exchange Policy Seller 2016-04-26
Manufacturer/
Place of origin
Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (168)

Customer Photo Review board
Oct 11, 2017
mei*******
Sep 29, 2017
ann*******
Sep 27, 2017
lav*******
Sep 19, 2017 1
yen*******
Aug 30, 2017 1
di_*******

Customer Review (448)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 20, 2017 agn*******
Highly Recommend Oct 18, 2017 mng*******
Highly Recommend Oct 11, 2017 mei*******
Highly Recommend Oct 10, 2017 yew*******
Highly Recommend Oct 04, 2017 hen*******
Highly Recommend Oct 02, 2017 ger*******
Highly Recommend Oct 02, 2017 kjo*******
Highly Recommend Sep 29, 2017 ann*******
Highly Recommend Sep 29, 2017 nrd*******
Highly Recommend Sep 27, 2017 lav*******

Item Q&A(31)

Status
Question & Answer
Date
Member
Notice
Seller

1. Submission of claims

Any return of exchange of items will be applicable within 7 days upon receiving of the item

2. Any shortage of item or wrong item received

Provide picture of the item contents within the parcel package
Shipping fee will be incurred from seller end

3.  Defective item issue

Provide picture of the defective area of the received item
Shipping fee will be incurred from seller end

4. Any change of mind from buyer's end

Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
Provide picture of the item to seller end
Shipping fee will be incurred from buyer's end

5. How to submit return or exchange from the buyer's end?

Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'

FAQ
Seller

Although this is uncommon, error do happens. It is advised to do the following steps to help speed-up investigation: 1. Check your order record to ensure you have made the order correctly. 2. Take pictures of item(s) received and the packaging they are delivered with. 3. Submit inquiry with the supporting picture(s). Thank you for your patience and cooperation

FAQ
Seller

1. No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility. 2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress. 3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item. 4. We can only refund/resend when item is returned to us due to non-delivery. This may also take more than 3 weeks because SingPost do not prioritize the delivery of returned mails.

Answered
2017-07-28
sea*******
User

Hi seller may i know when got reinstock for kid 400ml. Tqvm

User

Hi,
We are working on this and shall turn on the option upon stock arrival. Thank you.

Answered
2017-07-23
mar*******
User

Hello, is the one with whitening effect safe for pregnant or breastfeeding mums?

User

You may need to consult your doctor on this. Thank you

Answered
2017-04-14
lia*******
User

Hi seller. Will you restock the standard 600ml?

User

Hi,
Yes. Thank you.

Answered
2017-03-25
mel*******
User

Hi I message a lot time but no reply from you all.if I order the propolinse.....when will be the expire date if the bottle

User

Hi,
Year 2019. Thank you.

Answered
2017-03-24
kjo*******
User

Hi.

I've sent you an enquiry regarding the shipping fees on Tues.
Till today, there is no reply.

I've already made the purchase and the shipping is supposed to be today.
Can you please reply on my enquiry?

Thank you.

User

Would you kindly consult with Qoo10 help deak as this seems to be System issue. Thank you

Unanswered
2017-03-24
sam*******
User

I see that you stated the propolinse is manufactured on oct 2014 and has a shelf life of 3 years, do you have newer stock instead as it will be expiring in 6months or so?

User

Hi,
We carry new fresh stock. The expiry indicated is for long time ago when the listing is up for selling. We didn't update it since then. So not to worry. You will get new stock. Thank you.

User

Ok thanks.

Answered
2017-03-21
kjo*******
User

Hi.

If I were to combine the Propolinse Mouth Wash with other items, is the free shipping still valid if the amount is
above $39?

Thank you very much.

User

Yes it should apply. Thank you

User

Hi.

I tried combining my purchase which is around $66. But am still charged $3.30 for the shipping fee.
My purchase includes :

(1) Japan Propolinse Mouth Wash (400mil) x 3 bottles : $26.70
(2) Japan Premium Green Tea Cleansing Water x 1 bottle : $17.90 (after using coupon)
(3) Skin no Pure Premium tea Tree Oil (Buy 1 Get 1) : $18.69 (after using coupon)

Are you able to waive the shipping fee?
I have already placed my order... Cart No 109414671

Thank you.

User

Thank you for your patience. We have initiated the $3.30 refund.

User

Thank you very much. I have received the amount in my Q account. :)

User

Noted with thanks.

Answered
2017-03-19
mel*******
User

Hi if I order the propolinse when will be the expire of the bottle

User

Hi,
We carry fresh stock. It's at least year 2019. Thank you.

Address
TOA PAYOH CENTRAL POST OFFICE P.O. Box # 298
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