JessCloset Join Fellow
Brand Qstore
18,371 Fellows

JESSCLOSET - Basic Chiffon Vest / Sleeveless Shirt / Blouse / Basic Top / Office Shirt #S0001


Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
2553 (Based on 2924 reviews)
Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (818)

Customer Photo Review board

Highly Recommend Basic chiffon top

Third purchase from seller. I likes the material.

Choice #1 Colour:Stars | Choice #1 Size:XXL | Choice #2 colour:Birds | Choice #2 Size:XXL

+ Add this option
May 04, 2017

Highly Recommend Nice tops

Size is right n delivery is prompt. Suitable for local weather. Will definitely order again.

Choice #1 Colour:Royal Blue | Choice #1 Size:L | Choice #2 Colour:Polka Dot Blue | Choice #2 Size:L

+ Add this option
Apr 17, 2017
Mar 21, 2017
Feb 21, 2017

Highly Recommend Items received

Items received in good order, thanks

Choice #1 Colour:Hot Pink | Choice #1 Size:M | Choice #2 Colour:Mint | Choice #2 Size:L

+ Add this option
Dec 21, 2016

Customer Review (2,924)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 24, 2017 mel*******
Highly Recommend May 04, 2017 joa*******
Highly Recommend Apr 25, 2017 los*******
Highly Recommend Apr 17, 2017 Jun*******
Recommend Apr 09, 2017 sgm*******
Highly Recommend Apr 04, 2017 iam*******
Highly Recommend Mar 21, 2017 jnt*******
Highly Recommend Mar 11, 2017 suc*******
Recommend Mar 04, 2017 bel*******
Highly Recommend Feb 21, 2017 sam*******

Seller Information


  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(93)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: or contact Qoo10 at

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page:

24769336 Royal blue XXL ngj******* 2016-11-27 Answered
Is this Color available in XXL? I have ordered recently but was informed that it is not available. Let me know when stocks arrive.
[Re] Royal blue XXL
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
24546931 Exchange lim******* 2016-11-09 Answered
Is it possible for exchange if the size does not fit
[Re] Exchange
Thanks for your message. We can exchange this for you. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at and I will give you further exchange details. Please remember to include your order number and details of your request in the email.
Thanks, JessCloset
23940962 Material wfc******* 2016-09-22 Answered
The material transparent? Need wear inner layer ?
[Re] Material
Hi This is chiffon material. Some of the color are sheer. It up to some customer if they want to wear inner layer.
Regards Jesscloset
22853407 White and light pink sit******* 2016-06-25 Answered
Hi, may i know if the white and light pink in S will be restock anytime soon?
[Re] White and light pink
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
22346975 sizes ass******* 2016-05-16 Answered
I bought a couple of your tops before. Was thinking of buying again. However the clothes label show 34 and another 36. The choice of sizes listed is s, m and l. Please advise 34 is S or M and 36 is what size. Thanks.
[Re] sizes
Hi Thanks for your enquiry. FOr the label size :
34 is S size,
36 is M size.
Regards Jesscloset
21998242 Navy blue min******* 2016-04-27 Answered
Hi, any more Navy Blue size M? when restock?
[Re] Navy blue
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
21935573 Which colors in stock dia******* 2016-04-24 Answered
Hi seller. Im confused by your options acualy. Not sure which one is out of stock as its not stated. Can i just ask if u still have black and white available? In size m. Thanks.
[Re] Which colors in stock
Hi, Thanks for your message. We have white in M size. Black is already out of stock.
21854196 Wrong item lim******* 2016-04-20 Answered
Hi you have me the wrong item. I have ordered 2 blouses but I received a skirt. Please see attached picture. Is it possible to have an exchange?
[Re] Wrong item
Hi Thanks for your message. I am very sorry about that - we must have pulled out the wrong item by mistake. I will exchange this for you. Please email me at and I will send you details for the exchange. Please include your order number and details of your request in your email, so I can process this quickly. Sorry again for the mistake. I will fix this for you asap. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset