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JESSCLOSET - [BEST SELLING] Europe Style Basic Long Cardigan With Pocket #LCP

  • Retail Price
    $89.90
    Q-Price
    $18.00
    Sale Price
    $15.90
  • Plus Reward
    Max. 1 Qstamp Details
    Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic QS
    Surcharge
    Shipping rate will be added according to Qty/Weight. Details
    Overseas Shipping
    United States -$53.79~ See more
  • Item Qty
    plus count minus count
  • Item Type
    View All
    ∙ Colours
    • Beige
    • Black
    • Brown
    • Camel
    • Dark green
    • Dark grey
    • Light grey
    • Mint
    • Mustard yellow
    • Pink
    • Red
    • Royal blue
    • Sky blue
    • White
    • Yellow
    ∙ SIZE
    Please select.view
    • -----------------------------------------------------------
    • [Please choose the above option first.]
  • Add to Cart [Buy] Wish List

Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 1971 (90%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (549)

Customer Photo Review board
Apr 20, 2017
pre*******

Recommend Good

Came in good condition! Fast delivery

Colours:Royal blue | SIZE:L (Suitable for usual size S-XL)

+ Add this option
Apr 11, 2017
wti*******

Highly Recommend Fast delivery

Material looks good and fast delivery. Looks the same as in photo

Colours:Dark grey | SIZE:L (Suitable for usual size S-XL)

+ Add this option
Apr 05, 2017
gen*******
Apr 05, 2017
she*******

Recommend Good

Seller was quick to replace a new order for me without additional cost.

Colours:Dark green | SIZE:L (Suitable for usual size S-XL)

+ Add this option
Apr 04, 2017
tyc*******

Customer Review(2,094)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-04-20 pre*******
Highly Recommend 2017-04-20 jul*******
Highly Recommend 2017-04-14 ong*******
Highly Recommend 2017-04-14 a1i*******
Recommend 2017-04-12 lim*******
Recommend 2017-04-11 wti*******
Recommend 2017-04-10 Nic*******
Recommend 2017-04-06 shi*******
Highly Recommend 2017-04-05 gen*******
Highly Recommend 2017-04-05 she*******

Seller Information

JessCloset

  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(69)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

26486677 short sleeve cardigan sha******* 2017-04-14 Answered
Hi do you have short sleeve cardigan for plus size?

Thanks
 
[Re] short sleeve cardigan
Hi Thanks for your message. We are sorry that we does not have any short sleeve cardigan for short sleeve. I will ask my incharge if she can get stock for plus size. Thanks for your interest.
Regards Jesscloset
25612969 [About Item] Related Inquiries she******* 2017-02-01 Answered
Hi, will you be restocking black Colour cardigan?
 
[Re] [About Item] Related Inquiries
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier anytime soon. Sorry for any inconvenience. Thanks, Jesscloset
25291862 [About Item] Related Inquiries cel******* 2017-01-05 Answered
hi are you stocking up on the black soon?
 
[Re] [About Item] Related Inquiries
Yes. We still waiting for supplier reply on the shipping.
22683205 Size M and L jyl******* 2016-06-12 Answered
Dear Jess,
I am interested to purchase the black and camel long cardigan with pocket. However, when I click on the sizes, it's indicating size S-XL.
Does that mean that this cardigan is free size?Or will u be restocking the M size?

Kind Regards,
Wendy
 
[Re] Size M and L
Hi Thanks for your message. Yes it is free size.
Regards Jesscloset
22605858 Self collection kme******* 2016-06-05 Answered
What is the operating hours for Saturday?
 
[Re] Self collection
Hi, Thanks for your message. We only open on Monday-Friday From 10am to 4pm.
Regards Jesscloset
22529083 color of cardigan jer******* 2016-05-30 Answered
Hi,

Referring to the attached pic(in your description), can you please advise, which color of the cardigan (brown or camel) is the model wearing ?

Thank you.
 
[Re] color of cardigan
Hi I just replied to your other message. Thanks Jesscloset
20477923 Exchange due to defect yle******* 2015-12-31 Answered
Hi seller, thanks for the fast delivery. One of the cardigan i received has a defect with running threads and hole in cardigan. Pls see picture. How can i exchange? Thanks
 
[Re] Exchange due to defect
Hi Thanks for your message and sorry to hear about this defect. Please email us at JessClosetCS@gmail.com with a photo of the defective item, and we will give you further details for the exchange. Please include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
18488356 colors w zara tag n non tag cor******* 2015-07-30 Answered
Hi
Noticed that some come w zara tag n some don't? R they fr same supplier? I would like to order those w zara tag as i found them more comfortable material n thicker n longer than those without tag. Can advise which colors in stock have zara tag?
Tq.
 
[Re] colors w zara tag n non tag
Hi, thank you for your message. We are not in the business of selling labeled clothing because we want to remain a value-priced retailer. When we order from our supplier, we specifically focus on generic items only. If there is a branded label in the item, it wasn’t disclosed to us at the time of our order fulfillment. I'm sorry to say that we're not able to meet any requests to send items with labels as specified by customers. Thanks for your understanding, JessCloset

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