JessCloset Join Fellow
Brand Qstore
19,289 Fellows

JESSCLOSET - [Buy 1 Get 1 Free] Loose Fit Short Sleeve Blouse / Top / Shirt #A011

Customer who recommended this item
127 (Based on 170 reviews)
Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%


Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (62)

Customer Photo Review board

Not Recommend Blouse

Material very thin , not recommended to buy

Choice #1 Print:Red Peony | Choice #2 Print:Dot Rose

Feb 04, 2017

Highly Recommend Materials acceptable for the price

good buy. Will consider buying more

Choice #1 Print:BW Plaid | Choice #2 Print:Red Plaids

+ Add this option
Jul 27, 2016
Jul 13, 2016
Jan 28, 2016
Jan 21, 2016

Customer Review (170)

Customer Review board
Rating Feedback Date Written by
Recommend Aug 03, 2017 104*******
Recommend Jul 11, 2017 tam*******
Not Recommend Feb 04, 2017 kwa*******
Highly Recommend Aug 16, 2016 lov*******
Recommend Aug 07, 2016 nwh*******
Highly Recommend Jul 27, 2016 uer*******
Not Recommend Jul 13, 2016 bla*******
Highly Recommend Jul 01, 2016 tan*******
netural Apr 07, 2016 raj*******
Recommend Mar 30, 2016 tan*******

Seller Information


  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: or contact Qoo10 at

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page:

21900562 Blue stripes nie******* 2016-04-22 Answered
Hi, when will blue stripes be in stock?

Also, when you say "black stripes" is available, do you mean that it's the same design (horizontal stripes), just that instead of blue, the colour of the stripes is black? Thanks!
[Re] Blue stripes
Hi Thanks for your message. We are sorry we can't get anymore stock from supplier.
Yes the design is the same only the color fron blue to black stripes.
20050312 Hem measurement cha******* 2015-11-30 Answered
Can I have the Hem measurement? Thanks
[Re] Hem measurement
Hi, Thanks for your enquiry. The Hem measurement id 98 cm.
17977982 Self collection cai******* 2015-06-18 Answered
I read reviews that the size varies. Can I self collect from Ubi Techpark? If I do that, can I exchange on the spot if size is too small? Will shipping fee be waived?
[Re] Self collection
Hi, thank you for your message. I am sorry but we do not offer self collection or meetups. All purchases and exchanges must be done via the post. Apologies for any inconvenience, Jess Closet
17788140 time qiw******* 2015-06-02 Answered
How long will it take for it to reach me if I select qexpress mail?
[Re] time
Thanks for your query. Qxpress normally takes 1 - 2 working days to complete a delivery. Regards, Jesscloset

Policy & Notice

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