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JessCloset Join Fellow
Brand Qstore
18,125 Fellows
10%
POWER MINISHOP RATE 90%
8.90

JESSCLOSET - $9.9 FLAT Denim Shorts Comes In Plus Size Up To 10XL Many designs!

  • Retail Price
    $49.00
    Q-Price
    $11.00
    Sale Price
    $8.90
  • Plus Reward
    Max. 1 Qstamp Details
    Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic QS
    Surcharge
    Shipping rate will be added according to Qty/Weight. Details
    Overseas Shipping
    United States -$53.80~ See more
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Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 4921 (90%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (1,580)

Customer Photo Review board

Highly Recommend Received in good condition

Thanks seller. Item received in gd cond bt yet to try.

ITEM CODE:3017 | COLOUR:Blue | SIZE:29(+S$1.60)

+ Add this option
Apr 19, 2017 8
ain*******

Highly Recommend 2030 black short

Bought many times from this seller. The shorts are nice n worth to buy.

ITEM CODE:2030 | COLOUR:Black | SIZE:33(recommended for usual XXL-XXXL)(+S$0.60)

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Apr 19, 2017 3
lou*******

Highly Recommend Nice

I'm a UK 6-8 bottom. Mango size 34. Size 28 fits me nicely..

ITEM CODE:DM1013 | COLOUR:LIGHT BLUE | SIZE:28(Recommended for usual S-M)

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Apr 18, 2017 7
u_t*******
Apr 17, 2017 6
man*******
Apr 14, 2017 4
cha*******

Customer Review(5,573)

Customer Review board
Rating Feedback Date Written by
netural 2017-04-23 Gra*******
Recommend 2017-04-21 sze*******
Recommend 2017-04-20 yus*******
Highly Recommend 2017-04-20 guc*******
Recommend 2017-04-19 wel*******
Highly Recommend 2017-04-19 ain*******
Highly Recommend 2017-04-19 lou*******
Highly Recommend 2017-04-18 hui*******
Highly Recommend 2017-04-18 u_t*******
Highly Recommend 2017-04-18 rik*******

Seller Information

JessCloset

  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(331)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

26578184 Inquiry for the item from lai**** lai******* 2017-04-21 Unanswered
26571235 Sizing jan******* 2017-04-21 Answered
Hi Jess!

Can I check 32 (For usual 2XL-3XL) is approximately UK 12 OR 14 OR 16?

Hope to hear from you.

Many Thanks.
 
[Re] Sizing
Hi
Thanks for your messgae. As size standards can differ depending on which size chart one uses, we advise you to check your own measurements against the measurements we have online before making your selection.Regards, Jesscloset
26517391 Inquiry for the item from eve**** eve******* 2017-04-17 Answered
Would like to check if DM 1013 sz 42 in both Colours when will it restock?
 
[Re] Inquiry for the item from eve****
Hi
Thanks for your message. It will be arriving in Singapore within a month. Please come back to place your order by then.

Thanks
Jesscloset
26449473 Inquiry for the item from sha**** sha******* 2017-04-11 Answered
Hi seller, I order item code 2030 / color Black / Size 32 . You had send me the wrong size 30 , may I know how to make a exchange from you. My cart no. 109726634 order no. 211910952 .
 
[Re] Inquiry for the item from sha****
Hi Thanks for your message. I am very sorry about that - we must have pulled out the wrong size by mistake. I will exchange this for you. Please email me at JessClosetCS@gmail.com and I will send you details for the exchange. Please include your order number and details of your request in your email, so I can process this quickly. Sorry again for the mistake. I will fix this for you asap. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
26431462 Inquiry for the item from ahs**** ahs******* 2017-04-10 Answered
Hi seller ,before l place my order ,could like to know ,do u still have this 2 demin shorts in stock ,pls see photo attached ! Ty
 
[Re] Inquiry for the item from ahs****
Hi, Thanks for your message. Yes both we have.
Regards Jesscloset
 
[Re] Inquiry for the item from ahs****
Okies,ty for yr reply ;)
 
[Re] Inquiry for the item from ahs****
You're welcome
 
[Re] Inquiry for the item from ahs****
Hi seller ,l alrdy place my items ,can l know when will l rcvd my shorts pls ?
 
[Re] Inquiry for the item from ahs****
Hi, Thanks for your message. Qxpress will cpllect the parcels from us today. They will contact you when they deliver.
Regards Jesscloset
 
[Re] Inquiry for the item from ahs****
Hi seller, just rcvd the 2 demin shorts ,but too bad its too small l cant fit on at all ,is it from china so their sizes chart different from spore , can l exchange with u ? btw do u hav much bigger sizes like 36 for this above 2 orders pls .Ty
 
[Re] Inquiry for the item from ahs****
Hi Thanks for your message. Yes it's from china. For sizes, As size standards can differ depending on which size chart one uses, we advise you to check your own measurements against the measurements we have online before making your selection. For both of your orders biggest only size 34. We can exchange this for you. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email.
Regards Jessscloset
26398236 Late payment - order 211420304 jo_******* 2017-04-06 Answered
Dear Seller,

I was supposed to make payment on 4th Apr but I paid on 5th Apr through 7 eleven store. Has the Order been cancelled? Is so, how do I get the refund. I still want the item. Pls advise.
 
[Re] Late payment - order 211420304
Hi, Thanks for your message. Your order has been cancelled. All payment issues are actually dealt with directly by Qoo10 so this isn't something that I can investigate further. you can contact Qoo10 directly at help@qoo10.com.sg Sorry I can't do more to help. Thanks, Jesscloset
26367710 Inquiry for the item from ann**** ann******* 2017-04-04 Answered
Hi I just email u my order number and details request.
Pls check. Thanks
 
[Re] Inquiry for the item from ann****
Hi I just replied to your other message. Thanks Jesscloset
26364828 Change of Size 2bo******* 2017-04-04 Answered
Hi seller, my orders arrived yesterday and the size appears a little smaller that I expected. Can I ship back to you for an exchange to bigger sizes? How do I go about doing it? My orders are 211258765 and211258766
 
[Re] Change of Size
Hi
Thanks for your message. We can exchange this for you. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email.
Thanks, JessCloset

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