JessCloset
JessCloset Join Fellow
Brand Qstore
18,378 Fellows
20%
POWER MINISHOP RATE 90%
9.90

JESSCLOSET - $9.9 FLAT Denim Shorts Comes In Plus Size Up To 10XL Many designs!

  • Retail Price
    $49.00
    Q-Price
    $12.00
    Daily deal
    $9.90 (47qty left)
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    Max. 1 Qstamp Details
    Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
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    United States -$29.37~ See more
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Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
5117 (Based on 5791 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (1,666)

Customer Photo Review board

Recommend Good quality

Item received in good condition.

ITEM CODE:2030 | COLOUR:Black | SIZE:29(recommended for usual M-L)

+ Add this option
Jun 22, 2017
pin*******
Jun 22, 2017
sub*******
Jun 21, 2017
chi*******

Highly Recommend Nice black short

Nice cutting not good material. Worth to buy.

ITEM CODE:2030 | COLOUR:Black | SIZE:28(recommended for usual S-M)

+ Add this option
Jun 20, 2017
aut*******

Highly Recommend Carted smaller size

Thought measurements are accurate but it's smaller than mentioned. Nice n soft material though.

ITEM CODE:DM1013 | COLOUR:LIGHT BLUE | SIZE:38(Recommended for usual 6XL-7XL)

+ Add this option
Jun 20, 2017
ole*******

Customer Review (5,791)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 24, 2017 xsl*******
Recommend Jun 22, 2017 pin*******
Recommend Jun 22, 2017 sub*******
Recommend Jun 21, 2017 chi*******
Highly Recommend Jun 21, 2017 pei*******
Highly Recommend Jun 21, 2017 lis*******
Recommend Jun 21, 2017 kat*******
Highly Recommend Jun 21, 2017 jod*******
Highly Recommend Jun 21, 2017 Fir*******
Highly Recommend Jun 21, 2017 bgs*******

Seller Information

JessCloset

  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(347)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

27356763 Size don't fit yai******* 2017-06-23 Answered
Hi seller,

I've received the items brought from you with thanks today. I would like to request to make an exchange on Item Code 2030/Black/Size 30 to Item Code DM1013 Color Blue Size 29 as I can see in your website Item Code 2030 Size 29 were sold out. I very much wanted to fit in size 30 so as not to trouble you but regretting it's just too lose for me.

I would also like to do the exchange at your shop rather than by posting it back to you. Hope to hear from your advice.

Sorry and once again thank you.

Regards
Yai Yai
 
[Re] Size don't fit
Hi Thanks for your message. We can exchange this for you. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
27331786 Size not fit lia******* 2017-06-22 Answered
Hi Seller,

I had bought 2pcs DM1013/Colour: Blue & Light Blue/Size: 32, the cutting seem like very small. Can i exchange for bigger size?
 
[Re] Size not fit
Hi
Thanks for your message. We can exchange this for you. Please bear in mind that the customer will need to cover return postage costs and also a $1.50 admin fee per item exchanged. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email.
Thanks, JessCloset
27264812 Shipping fee pei******* 2017-06-16 Answered
Referring to the uploading picture ,Why is shipping fee still included when i select Singapore normal Mail
 
[Re] Shipping fee
Hi, Thanks for your message, You need to select the shipping first before you select the item. Then the shipping fee for normal mail will be zero.
Regards Jesscloset
 
[Re] Shipping fee
I tried ur method too , still the same
 
[Re] Shipping fee
Hi, i did tried too but seems ok.. I clicked the singpost normal mail first then i select the item. The shipping fee not included after check out. Attached are the one i tried.
Regards Jesscloset
27166504 Inquiry for the item from gan**** gan******* 2017-06-08 Answered
Hi,
I just received 3017 size 28 & 30. The size 30 is true to size as per your size chart. Very pleased with it. However one look at the size 28 shorts I knew it has issues as it is way too small. Totally unwearable for me. I measured it at various places and realised it's measurement is almost the same as size 26 shorts illustrated in your size chart!! Yet the label shows size 28! Please look at my picture. My measuring tape shows waist is only 34x2 =68cm. By right it should be at least 72cm. Hip and thigh are way too small and differ from your chart size 28. Apparently there must be some mistake in the labelling during production at the factory in China. Seek your understanding to allow for exchange as it's totally not wearable at all. I intend to order more from you but let me settle this purchase first. Can I visit your shop to exchange the item? Kindly advise. Many thanks.
 
[Re] Inquiry for the item from gan****
Hi Thanks for your message. We can exchange this for you. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
27099750 SIZE CANNT FIT ann******* 2017-06-03 Answered
1)ITEM CODE:3017 / COLOUR:Blue / SIZE:28(ORDER NO :216837040. SIZE TOO BIG ,LIKE CHANGE TO SIZE 26.
2)ITEM CODE:DM1013 / COLOUR:Blue / SIZE:31(Recommneded for usual XL)(ORDER NO:21637036)
DIFFRENT FITTING COMPARE WITH CURRENT PC.LAST TIME I BOUGTH SIZE :31 (attach photo)
PLS ADVICE?
 
[Re] SIZE CANNT FIT
Hi Thanks for your message. We can exchange this for you. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
27070131 Inquiry for the item from xia**** xia******* 2017-06-01 Answered
Any restock for 3017 size 29?
 
[Re] Inquiry for the item from xia****
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier anytime soon. Sorry for any inconvenience. Thanks, Jesscloset
26913599 Inquiry for the item from jer**** jer******* 2017-05-19 Answered
Hi when is there stocks for 2116B M or L size?
 
[Re] Inquiry for the item from jer****
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
26912843 Inquiry for the item from typ**** typ******* 2017-05-18 Answered

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