JessCloset Join Fellow
Brand Qstore
16,594 Fellows
POWER MINISHOP RATE 90%
8.9000

JESSCLOSET -Denim Shorts Comes In Plus Size Up To 10XL Many designs!


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
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Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Do not offer return and exchange.(Need to contact the seller.)
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 4481 (90%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (1,429)

Customer Photo Review board

Highly Recommend Hi io

Fast delivery very good items with the price is much better then shop

ITEM CODE:6801 | COLOUR:BLUE | SIZE:34(Recommended for usual 4XL-5XL)(+S$1)

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Jan 16, 2017
tri*******

Highly Recommend Good purchase

Will buy again.........

ITEM CODE:DM1013 | COLOUR:LIGHT BLUE | SIZE:33(Recommended for usual XXXL-4XL)(+S$1)

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Jan 16, 2017
joe*******

Highly Recommend Item received..

Item received in good condition......

ITEM CODE:2030 | COLOUR:LIGHT BLUE | SIZE:33(Recommneded for usual XXL-XXL)(+S$0.60)

Jan 16, 2017
Ivy*******

Recommend Good

Good buy, fast delivery!

ITEM CODE:2116A | COLOUR:White | SIZE:32(+S$1)

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Jan 15, 2017
pei*******

Recommend Satisfied

Item received in good condition. Delivery consider quite fast. Second purchase from the seller.

ITEM CODE:DM1013 | COLOUR:BLUE | SIZE:32(Recommneded for usual XL-XXL)(+S$0.60)

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Jan 13, 2017
Jes*******

Customer Review(5,086)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-01-17 eun*******
Highly Recommend 2017-01-17 koh*******
Highly Recommend 2017-01-17 yen*******
Recommend 2017-01-17 uca*******
Highly Recommend 2017-01-16 tri*******
Highly Recommend 2017-01-16 sha*******
Highly Recommend 2017-01-16 joe*******
netural 2017-01-16 chy*******
Highly Recommend 2017-01-16 Ivy*******
Recommend 2017-01-16 man*******
Item Q&A(295)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

25323396 new stocks seo******* 2017-01-07 Answered
when will 2030 light blue be restocked?
 
[Re] new stocks
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
25285334 [About Item] Related Inquiries kse******* 2017-01-04 Answered
Hi, fir 3017, my waist 32 inch. Will 32 fit me? If its elastic, times i can fit on 28 too. M usual m or l.
 
[Re] [About Item] Related Inquiries
Hi
As size standards can differ depending on which size chart one uses, we advise you to check your own measurements against the measurements we have online before making your selection.Regards, Jesscloset
 
[Re] [About Item] Related Inquiries
Your size chart accurate?
 
[Re] [About Item] Related Inquiries
Yes, its all depends on how customer measure.
 
[Re] [About Item] Related Inquiries
which model is the dark blue? worried can't fit, anyway to try on 1st before buy? if not waste of time to exchange too
 
[Re] [About Item] Related Inquiries
3017, 6801, 2116B
25280647 [About Item] Related Inquiries kiw******* 2017-01-04 Answered
Hi, will u be stocking the shorts for DM1013 BLUE? Thx..
 
[Re] [About Item] Related Inquiries
Hi Thanks for your message. Yes we will restock. Only that we still waiting for our supplier to give us the confirmation when we can receive it. Once we receive we will update the inventory.
Regards Jesscloset
25253784 [About Item] Related Inquiries sha******* 2017-01-02 Answered
When will your stocks of size 38 b in? I wanted to order.
 
[Re] [About Item] Related Inquiries
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
25075032 [About Item] Related Inquiries jwm******* 2016-12-19 Answered
Hi seller, which denim shorts' material is elastic? Thks
 
[Re] [About Item] Related Inquiries
Hi, Thanks for your message. Our denim all not elastic material.
Regards Jeescloset
25060874 [About Item] Related Inquiries con******* 2016-12-17 Answered
is the cutting small or big for 3017? my hip is arlund 115-116cm, thigh around 67cm so im in between size 34 and 36 not sure which 1 to order?
 
[Re] [About Item] Related Inquiries
Hi, Thanks for your enquiry. I would suggest you to order size 36. For more size and recommenation details please refer the size chart on the item page. Cheers! Jesscloset
 
[Re] [About Item] Related Inquiries
hi, is size 36 for 3017 out of stock?
 
[Re] [About Item] Related Inquiries
Oh so sorry yes the model 3017 size 36 is oos. We only left size 34 & 38 the biggest. Would you like to try on the 34.
 
[Re] [About Item] Related Inquiries
will u restock size 36 again? am afraid 34 might be too tight
 
[Re] [About Item] Related Inquiries
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
25021709 [About Item] Related Inquiries joa******* 2016-12-14 Answered
Hi seller, my waist is 82cm and hips is 97cm. What size should I order for code no. 2116A, 6801, DM 1013 and 3017? Thanks!
 
[Re] [About Item] Related Inquiries
Hi Thanks for your message. For DM1013 is lower waist.
3017, 2116A, 6801 &3017 is mid waist. The measurement will be different.
As size standards can differ depending on which size chart one uses, we advise you to check your own measurements against the measurements we have online before making your selection.Regards, Jesscloset
24959587 [About Item] Related Inquiries Lin******* 2016-12-09 Answered
Dear Seller, pls advise what size should I order for
Model: 6801.

waist: 96

Hip: 103

Leg:55
 
[Re] [About Item] Related Inquiries
Hi, Thanks for your enquiry. I would suggest you to order size 36. For more size and recommenation details please refer the size chart on the item page. Cheers! Jesscloset

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