JessCloset Join Fellow
Brand Qstore
17,960 Fellows
POWER MINISHOP RATE 90%
8.9000

JESSCLOSET -Denim Shorts Comes In Plus Size Up To 10XL Many designs!


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 4829 (90%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (1,548)

Customer Photo Review board

Highly Recommend Recommend

items received in good condition, fast delivery.

ITEM CODE:DM1013 | COLOUR:BLUE | SIZE:34(Recommended for usual 4XL-5XL)(+S$1)

+ Add this option
Mar 21, 2017
ste*******

Highly Recommend Item

5th time buying from seller and always efficient delivery and good quality items. Highly recommended

ITEM CODE:DM1013 | COLOUR:LIGHT BLUE | SIZE:38(Recommended for usual 6XL-7XL)(+S$1)

+ Add this option
Mar 21, 2017
eth*******
Mar 18, 2017 1
ler*******

Recommend Recived

Recived with good via normal mail,try the size is ok.

ITEM CODE:DM1013 | COLOUR:BLUE | SIZE:30(Recommended for usual L-XL)(+S$0.60)

+ Add this option
Mar 18, 2017 1
Phi*******

Recommend Satisfied

Fast delivery. Size correct. Recommended.

ITEM CODE:6801 | COLOUR:White | SIZE:36(Recommended for usual 5XL-6XL(+S$1)

+ Add this option
Mar 16, 2017 1
sar*******

Customer Review(5,467)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-03-24 and*******
Highly Recommend 2017-03-23 che*******
Highly Recommend 2017-03-23 yap*******
Highly Recommend 2017-03-22 jer*******
Highly Recommend 2017-03-22 xin*******
Recommend 2017-03-22 man*******
Highly Recommend 2017-03-22 dyn*******
Not Recommend 2017-03-22 Vou*******
Highly Recommend 2017-03-21 ste*******
Highly Recommend 2017-03-21 sha*******

Seller Information

JessCloset

  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(322)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

26086562 [About Item] Related Inquiries joa******* 2017-03-12 Answered
Hi seller, my ordered no. 208033075, 208033076, 208033077, please take note that I had received 1pc that the buttons is rusty. The other 2 item is out of stock, and please check for me the other 2 items will not have this problem before delivery to me. Thanks!
 
[Re] [About Item] Related Inquiries
Hi Thanks for your message and sorry to hear about this defect. Please email us at JessClosetCS@gmail.com with a photo of the defective item, and we will give you further details for the exchange. Please include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
26086554 [About Item] Related Inquiries joa******* 2017-03-12 Answered
Hi seller, my ordered no. 208033075, 208033076, 208033077, please take note that I had received 1pc that the buttons is rusty. The other 2 item is out of stock, and please check for me the other 2 items will not have this problem before delivery to me. Thanks!
 
[Re] [About Item] Related Inquiries
Hi, thank you for your message. I apologize for the delay in your order. There was a delay in our stock from the international shipping company. We have already received our stock and your parcel was sent on 10/03/2017. It should be with you any day soon. My sincerest apologies for any inconvenience caused, JessCloset
26066130 Item received, size label is right but measurements are wrong car******* 2017-03-10 Answered
Hi,

I have previously bought a size 31 demin shorts but it was too small, so I bought another pair of size 33. It arrived today but the fitting feels the same, so I did a comparison, both 31 and 33 are the same size, which should not be the case. Could you please arrange for an exchange for the correct size 33 to be delivered to me?

I have attached a picture of the comparison of size 31 and 33.
Thanks!
 
[Re] Item received, size label is right but measurements are wrong
Hi Thanks for your message. We can exchange this for you. Please email me at JessClosetCS@gmail.com and I will give you further exchange details. Please remember to include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
 
[Re] Item received, size label is right but measurements are wrong
Hi,

I have sent you the email.

Thanks!
 
[Re] Item received, size label is right but measurements are wrong
Hi I just replied to your other message thru email. Thanks Jesscloset
26057789 [Shipping] Related Inquiries lov******* 2017-03-09 Answered
May i ask that when is my order going to ship out?
 
[Re] [Shipping] Related Inquiries
Hi, thank you for your message. I apologize for the delay in your order. There was a delay in our stock from the international shipping company. We have already received our stock and your parcel was sent out today. It should be with you any day now. My sincerest apologies for any inconvenience caused, JessCloset
 
[Re] [Shipping] Related Inquiries
So do you have the stock for both of the item or just 1 item only
 
[Re] [Shipping] Related Inquiries
Hi Thanks for your message. We already received the parcel but unfortunately they did not send us the size 42. We now waiting for the supplier to get back to us about this. Do you want to get other items instead? We are sorry for the delay. Thanks for your patience.
Regards Jesscloset
26035692 Missing Item ver******* 2017-03-07 Answered
HI! I ordered 2 pants, but only recieved 1 in the mail. please advise.

Order 207878679
Order 207878680
 
[Re] Missing Item
Hi
Thanks for placing your order with us. We're sorry to inform you that this item is out of stock. New stock is expected to arrive in the next 10 days. Please rest assured that we will send the item to you once the stock is here. please accept our sincere apologies for any inconvenience caused.
Kindly note that we sent your other order first so you need not wait too long for it.

Regards,
JessCloset
25994762 [About Item] Related Inquiries xia******* 2017-03-04 Answered
Hi seller,
Can help me to change both denim shorts to size 31?

Order no. 208035956
 
[Re] [About Item] Related Inquiries
Hi Thsnkd for your message. We will change the size as requested.
Regards Jesscloset
 
[Re] [About Item] Related Inquiries
Ok..thanks for the reply
 
[Re] [About Item] Related Inquiries
You're welcome
25989228 [Shipping] Related Inquiries typ******* 2017-03-03 Answered
Hi, if I place order now, could I receive by 08 March?
 
[Re] [Shipping] Related Inquiries
Hi Thanks for your message.
Delivery for local SG orders usually takes 2-3 working days by Singpost normal / Registered mail and 1-2 working days by courier.
Please be advised, however, that postal delays can happen and we cannot guarantee that your parcel will definitely arrive by a certain date.
Lost mail: We strongly advise customers to select registered mail or Qxpress courier. We are not responsible for lost items sent by normal mail.
Regards, Jesscloset
25989218 [Shipping] Related Inquiries typ******* 2017-03-03 Answered
Hi, if I place order now, could I receive by 08 March?
 
[Re] [Shipping] Related Inquiries
Hi Thanks for your message.
Delivery for local SG orders usually takes 2-3 working days by Singpost normal / Registered mail and 1-2 working days by courier.
Please be advised, however, that postal delays can happen and we cannot guarantee that your parcel will definitely arrive by a certain date.
Lost mail: We strongly advise customers to select registered mail or Qxpress courier. We are not responsible for lost items sent by normal mail.
Regards, Jesscloset

Popular items by this item's visitors

Unfold


Similar Items

loading item