OB Design
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JooJooClubIMODA ★ FREE SHIPPING ★ S-XXXL ★ PLUS SIZE ★ WOMEN ★ BASIC CASUAL ★ TRAVEL ★ OFFICE ★ LOOSE SWEATPANT ★ GOOD QUALITY ★

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Customer who recommended this item
1 (Based on 1 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 60%Cotton + 40% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description IMODA ★ FREE SHIPPING ★ S-XXXL ★ PLUS SIZE ★ WOMEN ★ BASIC CASUAL ★ TRAVEL ★ OFFICE ★ LOOSE SWEATPANT ★ GOOD QUALITY ★

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Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 10, 2016 kim*******

Item Q&A(6)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-08-22
yit*******
User

Hi, may I know if you will restock for black colour sized xxxl?

User

Hi,

Thanks for your message.
We have already restock this clothing, so you can add this clothing to your cart now.

Thank you
OBDesign.sg

Answered
2015-04-20
mei*******
User

Hi. I have not seen any refund amt posted. Pls do follow up.

User

Hi,

Thanks for your message.
Sorry for the delay, we will refund to you by today.

Thank you
OBClub

Answered
2015-04-09
mei*******
User

Hi. Regarding refund for order # 142167167.
Pls process refund intoy q0010 acct.
Pls advise if you have done it and how long it will be postedThanks.

User

Hi,

Thanks for your message.
We will refund to your Qoo10 account asap.

Thank you
OBClub

Answered
2015-04-06
mei*******
User

Do you need the bank acct #?
Are you unable to put it back into the acct i used to pay like most sellers do? If not, can i get your email add?
Thanks.

User

Hi,

Thanks for your message.
We can refund to your Qoo10 account also, if you want refund to your bank account, please email your bank detail to jbjvincent@gmail.com

Thank you
OBClub

Answered
2015-04-04
mei*******
User

i ordered two items order # 142167166 and 142167167. The latter is the grey pants that I've never received. I only received black with the order # 142167166. Were theu sent separately? Is the grey one out of stock? If it is, just kindly process a refund.

User

Hi,

Thanks for your message.
Yes, the another clothing is out of stock, can you provide your bank details to us for refund.

Thank you
OBClub

Answered
2015-04-04
mei*******
User

i ordered two items order # 142167166 and 142167167. The latter is the grey pants that I've never received. I only received black with the order # 142167166. Were theu sent separately? Is the grey one out of stock? If it is, just kindly process a refund.

User

Hi,

Thanks for your message.
Yes, the another clothing is out of stock, can you provide your bank details to us for refund.

Thank you
OBClub

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2022 BUKIT BATOK STREET 23 #02-162
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