OB Design
OB Design Join Fellow
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MINISHOP RATE 90%
19.92

OBDESIGNIMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC PLEATED CAPRI LONG PANTS TROUSERS ★ PREMIUM QUALITY ★

See all OBDESIGN items

Customer who recommended this item
6 (Based on 8 reviews)
Customer Satisfaction Score
92%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 70%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 25% Cotton + 75% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC PLEATED CAPRI LONG PANTS TROUSERS ★ PREMIUM QUALITY ★

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Photo Review board
Mar 10, 2015
gwe*******

Customer Review (8)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 28, 2016 p_a*******
Highly Recommend Dec 08, 2015 xia*******
Recommend Nov 21, 2015 sim*******
netural Apr 06, 2015 ehs*******
netural Mar 23, 2015 gur*******
Highly Recommend Mar 18, 2015 fas*******
Highly Recommend Mar 10, 2015 gwe*******
Recommend Feb 05, 2015 pig*******

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-11-23
cas*******
User

Hi i have already sent an exchange claim a few days ago, may i know why i haven't heard from them yet?? I have two exchange claims made and none are replied.

User

Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101314. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

User

Hi, i have sent the item back to you. Hope to hear from you soon

User

Hi,

Thanks for your message.
We will update to you once we receive your return clothing.

Thank you
OBDesign.sg

User

Hi! I realised your office is in Orchard. Is it possible for me to go down to return the item instead? Are you all open on Saturday afternoon?

User

Hi,

Thanks for your message.
Our clothing is direct ship out from Taiwan so we can't instead exchange to you. We not open in saturday and sunday.

Thank you
OBDesign.sg

User

Hi, so i just have to send the clothing back to this address, and i don't have to pay for anything else right?

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

User

Hi,

Thanks for your message.
May I know are you mail back the clothing to us?

Thank you
OBDesign.sg

User

Yes, I've sent it

User

Hi,

Thanks for your message.
We will update to you once we receive your return clothing.

Thank you
OBDesign.sg

User

Hi may i know if you have received the clothing? and have sent it out

User

Hi,

Thanks for your message.
May I know when you send back to us and can you give us the tracking number?

Thank you
OBDesign.sg

User

I did not opt for registered mail as i didn't think it is required. I've sent it on 27Dec. It should have already arrived so please check again

User

Hi,

Thanks for your message.
We will double check it and update to you.

Thank you
OBDesign.sg

User

Hi, its been quite a while and may i know if you have received the clothing i sent back

User

Hi,

Thanks for your message.
Yes, we estimate you will receive it within this week.

Thank you
OBDesign.sg

Answered
2015-11-22
ivy*******
User

May I know when u would have restock for 3xl dark grey pls?

User

Hi,

Thanks foryour message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

User

thanks for the prompt reply. would u be able to adv e estimated arrival date? or able to provide an update.once there r stocks available?as i m really interested in the pants. thanks

User

Hi,

Thanks for your message.
Can you leave your email address to us? We will email to inform you once we restock.

Thank you
OBDesign.sg

User

i cant seems to input e email add, any other ways tat i can provide e details to u?

User

Hi,

Thanks for your message.
You can email to us at obdesignsg@gmail.com

Answered
2015-11-20
tam*******
User

hi,

i have order on 06/11 , now still haven't receive yet .

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox.

Thank you
OBDesign.sg

Answered
2015-11-08
rai*******
User

Hi, will you be restocking xxl grey and dark grey?

User

Hi,

Thanks for your message.
The dark gray and gray color, size 2L is currently out of stock, normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2015-08-25
yeo*******
User

hi,

any restock for dark grey XL?

thanks.

User

Hi,

Thanks for your message.
Can you leave your email to us? We will email to inform you once we restock.

Thank you
OBDesign.sg

User

yeoqqatyahoodotcomdotsg

thanks.

User

Hi,

Thanks for your message.
We will email to inform you once it's available.

Thank you
OBDesign.sg

User

You're not selling this item anymore?

User

Hi,

Thanks for your message.
We have already restock it, so you can add it to your cart now.

Thank you
OBDesign.sg

User

Hello

you're no longer selling any OB items?

User

Hi,

Thanks for your message.
We're doing inventory restock and our store will have new listing in this week.

We're sorry for the inconvenience.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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