OB Design
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JooJooClubOB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★GYPSY PEASANT CROCHET MINI HOT SEXY SHORTS PANTS ★ PREMIUM QUALITY ★

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Customer who recommended this item
9 (Based on 11 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Lace
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★GYPSY PEASANT CROCHET MINI HOT SEXY SHORTS PANTS ★ PREMIUM QUALITY ★

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (11)

Customer Review board
Rating Feedback Date Written by
netural Sep 07, 2015 won*******
Recommend Sep 06, 2015 joy*******
Recommend Aug 26, 2015 lee*******
Highly Recommend Aug 22, 2015 shi*******
Highly Recommend Aug 13, 2015 bel*******
Highly Recommend Jun 25, 2015 see*******
Highly Recommend Jun 18, 2015 see*******
Recommend Jun 09, 2015 see*******
Highly Recommend May 29, 2015 poo*******
netural May 14, 2015 dor*******

Item Q&A(7)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-11-09
ell*******
User

Hi Seller, would you be restocking Black XL ? Thanks

User

Hi,

Thanks for your message.
Normally we will update our inventory everyweek, can you check back with us in next week?

Thank you
OBDesign.sg

User

ok...but which day do you normally update yr inventory? if you are not going to restock, then tell me directly...dont let me check next week and whole item suddenly became "Sold Out"...waste time...

User

Hi,

Thanks for your message.
We're sorry about that, can you leave your email address to us? We will inform you once we restock.

Thank you
OBDesign.sg

User

my email is ellenwee2ATyahooDOTcomDOTsg
Thanks

User

Hi,

Thanks for your message.
We will email to inform you once we restock.

Thank you
OBDesign.sg

Answered
2015-09-10
kar*******
User

Nothing was received. When do I get my refund?

User

Hi,

Thanks for your message.
We have ship out 2 seperate parcel to you, can you check your letter box also? Because some of the postman will direct put into your letter box.

Thank you
OBDesign.sg

Answered
2015-09-07
kar*******
User

cart 96156436 with 4 items placed over a month ago but never received. Total value is near to $80 but u r giving me refund of only $13???? Are u out here to cheat customers of their money?????

User

Hi,

Thanks for your message.
The order 149305732, 149305733 has been ship out in Aug 8th, the tracking number is (SM600150524SG-Sigpost). Do you have receive it?

Thank you
OBDesign.sg

Answered
2015-05-13
hal*******
User

Dear Seller,

How is it ??? I have been chasing for my these 2 orders and you cannot give me a reply on the tracking number.
I had told you that the tracking number that you gave is wrong, and the status changed to "Delivered" that's why I made a Non-receipt claim. BUT if you can give me the correct tracking number and is on the way to me, then I will accpet that. Pls reply me. Thanks.

User

Hi,

Thanks for your message.
We will reorder and resend the clothing to you and you will receive your clothing by next week.

Thank you
OBClub

User

Hi, have you resend my orders?

User

Hi,

Thanks for your message.
Sure, we face some shipment delay problem and we will update the tracking number to you once it available.

Thank you
OBClub

User

Hi, pls provide me the new tracking number. Thanks.

User

Hi,

Thanks for your message.
Sorry for the late reply, we will provide the tracking number to you by tomorrow.

Thank you
OBClub

Answered
2015-04-25
won*******
User

Please please bring in new stock for 3XL for both colors

User

Hi,

Thanks for your message.
We already restock the pant (color: beige, size: 3L).

Thank you
OBClub

Answered
2015-04-20
won*******
User

Hi OBClub team
Are u bringing in new stock for XXXL SIZE for Black & Beige ? When ?

Thank you
Katherine

User

Hi,

Thanks for your message.
We will restock and update our inventory in everyweek, so you can visit our store and buy it in next week.

Thank you
OBClub

Answered
2015-04-07
hal*******
User

Hi, will you be restocking black colour size XL ? thanks.

User

Hi,

Thanks for your message.
We will restock and update our inventory in next week, you can buy it at our Qoo10 store in next week.

Thank you
OBClub

User

Ok good. thanks !

User

Hi,

If you have any other questions, please don't hesitate to contact us.

Thanks

Best Regard
OBClub

User

Hi, pls let me know when you have update your inventory. Thanks!

User

Hi,

Thanks for your message.
Normally we will update our inventory in wednesday and thusday.

Thank you
OBClub

User

Hi seller, no updates on inventory yet?

User

Hi,

Thanks for your message.
We had restock but not too many pcs for black color XL.

Thank you
OBClub

Address
2022 BUKIT BATOK STREET 23 #02-162
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