OB Design
OB Design Join Fellow
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MINISHOP RATE 90%
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JooJooClubOB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★CABLE KNITTED LONG SLEEVE BASIC OPEN FRONT JACKET CARDIGAN TOP★ PREMIUM QUALITY ★

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Customer who recommended this item
4 (Based on 4 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Acrylic (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★CABLE KNITTED LONG SLEEVE BASIC OPEN FRONT JACKET CARDIGAN TOP★ PREMIUM QUALITY ★
BOOKMARK 1 2 3 4 5 6 7

Customer Review (4)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 24, 2016 shi*******
Highly Recommend Feb 25, 2016 man*******
Recommend Jan 27, 2016 par*******
Recommend Jan 22, 2016 dap*******

Item Q&A(2)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-03-15
shi*******
User

hi. if i purchase the item today, will i receive it by 25mar? thanks

User

Hi,

Thanks for your message.
Yes, you will receive the clothing before Mar 25th if you place an order by today.

Thank you
OBDesign.sg

User

thanks for your prompt response. i have placed my order. (:

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

User

hi. will the item be mailed from sg or overseas?

User

Hi,

Thanks for your message.
Our clothing is direct ship out from Taiwan.

Thank you
OBDesign.sg

User

noted. saw the shippinng scheduled on 20th. do note that i will need the item by 25mar for an overseas trip. thanks

User

Hi,

Thanks for your message.
We will ship the clothing to you asap.

Thank you
OBDesign.sg

User

hi. cant seem to track my order. pls advise.

User

Hi,

Thanks for your message.
We have already ship out your clothing, the tracking number is sm600513577sg - citylink

Thank you
OBDesign.sg

User

hi. theres error in the tracking number.

User

Hi,

Thanks for your message.
We're sorry to inform you is Singpost not Citylink.

Thank you
OBDesign.sg

Answered
2016-03-05
zhu*******
User

hi, can i check if there will be any restock for royal blue color?

thanks

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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