OB Design
OB Design Join Fellow
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MINISHOP RATE 90%
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OBDESIGNOB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC CABLE KNITTED OPEN FRONT JACKET CARDIGAN TOP OUTERWEAR★ PREMIUM QUALITY ★

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Customer who recommended this item
5 (Based on 6 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Acrylic
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC CABLE KNITTED OPEN FRONT JACKET CARDIGAN TOP OUTERWEAR★ PREMIUM QUALITY ★
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(2)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-05-20
ord*******
User

Hihi. I haven't not receive my item. Please advise .

User

Hi,

Thanks for your message.
Sorry for the delay. Our products are directly shipped out from Taiwan, so please allow 7-10 business days for delivery to Singapore.

Yor clothing is arrive to Singapore in today and you will receive it within this week.

If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBClub

User

Okay. Thank you. Please send it as soon as possible as I need it very urgently

User

Hi,

Thanks for your message.
We had ship out your clothing in yesterday via Qxpress and you will receive it by today or tomorrow.

Thank you
OBClub

Answered
2015-05-11
ord*******
User

Hihi is this instock? Urgent need of this item.

User

Hi,

Thanks for your message.
May I know which color and size that you prefer?

Thank you
OBClub

User

Hihi. I have ordered dark grey xl :)

User

Thank you for shopping with us

User

May I know when will it be shipped out please.

User

Hi,

Thanks for your message.
Our products are directly shipped out from Taiwan, so please allow 7-10 business days for delivery to Singapore.

Yor clothing will arrive to Singapore in next week and you will receive it within next week.

If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBClub

Address
2022 BUKIT BATOK STREET 23 #02-162
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