OB Design
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OBDESIGNOB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★FAUX FUR HOODED LONG SLEEVE TUNIC PARKA JACKET CARDIGAN COAT TOP ★ PREMIUM QUALITY ★

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Customer who recommended this item
2 (Based on 2 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ IMODA ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★FAUX FUR HOODED LONG SLEEVE TUNIC PARKA JACKET CARDIGAN COAT TOP ★ PREMIUM QUALITY ★
BOOKMARK 1 2 3 4 5 6 7

Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 21, 2015 jes*******
Recommend Jun 08, 2015 lay*******

Item Q&A(6)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-11-08
jks*******
User

Hi you mentioned this is warmer than 443620281. If this is suitable for 15 degrees, how many degrees is 443620281 suitable for? Thanks.

User

Hi,

Thanks for your message.
It's suitable weating in 16 degree celsius

Thank you
OBDesign.sg

Answered
2016-11-04
jks*******
User

Hi there is a picture at the bottom with the scissors cutting the padding - what is the meaning of that picture? Is there a bit of padding in this jacket? Thanks.

User

Hi,

Thanks for your message.
It's show the fur is inside clothing and it's will keep warm

Thank you
OBDesign.sg

Answered
2016-11-04
jks*******
User

Hi is the belt removable?

User

Hi,

Thanks for your message.
Yes, the belt is removable

Thank you
OBDesign.sg

Answered
2015-09-27
min*******
User

Do you have any jackets for temperatures 2 to 10 degrees celsius?

User

Hi,

Thanks for your message.
We're sorry to inform you currently we don't have sell the jacket for temperatures 2-10 degree celsius.

Thank you
OBDesign.sg

Answered
2015-07-25
ire*******
User

I will planning travel to Hokkaido for next year on February. I just want to know is this jacket suitable wear during winter season? Temperature between -5 to 0 degree. Thanks.

User

Hi,

Thanks for your message.
This jacket not suitable wearing in temperature between -5 to 0 degree.

Thank you
OB

Answered
2015-06-07
foo*******
User

Please advise what temperature can this jacket withstand?

User

Hi,

Thanks for your message.
This jacket is suitable for around 15 celcius.

Thank you
OBClub

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